• Glassdoor

Glassdoor

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Overview

Glassdoor has a rating of 1.4 stars from 273 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Glassdoor most frequently mention community guidelines, class action, and disgruntled employee problems. Glassdoor ranks 344th among Job Search sites.

  • Service
    47
  • Value
    43
  • Quality
    46
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
5
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How would you rate Glassdoor?
Top Positive Review

“At least of Value for the jobseeker”

Red W.
2/28/18

It has been helpful in several ways: primarily the reviews from employees working at various companies, although some have been written obviously by management to counter terribly negative reviews; also, the pay estimates, although they are only estimates and should not be used to base an answer to a query of what salary you are looking to receive; and some of the job offerings.

Top Critical Review

“They want all your personal info, annoying site to use”

Kathy G.
8/21/24

They force you to give a TON of personal information to even leave a simple review or comment on a company. I don't want to give glassdoor my current salary, adress, job title, real name, phone number, etc. etc. Just to use the site. They lock you into pages where you're forced to fill a million boxes with your personal info just to proceed. Finding your profile and reviews is annoying and confusing. Just a really bad site all around.

Reviews (273)

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Reviews that mention popular keywords

community guidelines (13) glass door (13)
Thumbnail of user amyr257
Ohio
1 review
6 helpful votes
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September 18th, 2018

The website is a joke. If you go to an interview follow your instinct, if you have a bad feeling for the business stay away. What one person finds as a positive another will find as a negative., I worked for what glassdoor said was a stable good company and in 3 months over 8 people had quit or just never shown up again. It was a horrible company, I should have followed my instinct not Glassdoor!

Thumbnail of user teckkimy
Singapore
1 review
6 helpful votes
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March 16th, 2022

Glassdoor does not vet people who claim to be employees and leave reviews. That is the biggest issue. After never checking for years, we were surprised to see strange reviews on Glassdoor about our company. Some were just written badly and didn't even reflect positions that were in the company. Being naive, we spoke to consultants who aimed to improve these reviews or remove bad reviews for a fee, and guess what - the reviews got worse. Then these consultants would email us about how bad our rating was, presumably to prompt us to hire them to improve our rating. Glassdoor has no transparency and no means of addressing these issues. It's a vicious circle and cycle. Avoid and ignore.

Tip for consumers:
Glassdoor is hit and miss. You might end up reading real reviews or fake ones. Either way, it's not 100 % reliable and you're best not using it as a means to assess a company's suitability. Remember that anyone can write a review on Glassdoor - whether they've actually worked there or not. Beware.

Service
Value
Thumbnail of user mariav107
Florida
1 review
19 helpful votes
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November 2nd, 2017

Glassdoor allows anyone to post anything anonymously. A competitor or disgruntled former employee can post lies and cause real harm without impunity. The employer has no real recourse, because Glassdoor hides behind legal immunity and will fight tooth and nail to prevent the employer from finding out who is behind the defamatory posts. There should be an employer class action suit.

Value
Quality
Thumbnail of user tomm1072
Massachusetts
1 review
16 helpful votes
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April 10th, 2016

We are running a production and high end business. At times, you hire the wrong folks. Last person was warned, completely inefficient, lazy, late. She was let go. Of course she posted a one star review, with nothing to substantiate her semi idiotic claims. Semi because we are giving people the benefit of a doubt, otherwise fully idiotic.

Thumbnail of user janicer1
Kentucky
2 reviews
17 helpful votes
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July 19th, 2011

Not good! They are allowing recruiters to post as if they are employees so they boost the rating for a company. Doing this is neither truthful nor honest and doesn't give a fair representation from an employees point of view. I do not recommend glassdoor.com!

Thumbnail of user amalias6
California
2 reviews
9 helpful votes
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May 18th, 2020

Glassdoor states that they only allow 1 review a year per person. What a bunch of lies, I know for a fact someone who writes a bad review every couple of weeks, same person, disgruntled employee angry for being fired. Glassdoor will not do anything about it. They will if you pay them money to service your company.

Thumbnail of user donc95
Michigan
1 review
9 helpful votes
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August 3rd, 2017

I have been receiving a lot of calls for employment from employees at a competitor so I set alerts in Glassdoor to be notified when there is an update. I noticed negative reviews being deleted and positive reviews be added. A recent negative review said the company pays $500 for positive reviews. It popped up and I read it. Within 30 minutes it was removed. I was surprised both that companies pay employees to write positive reviews and that Glassdoor would so swiftly remove any review that suggests its site is less than transparent.

Thumbnail of user francesa26
Florida
1 review
21 helpful votes
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August 24th, 2017

Glassdoor is set up to extort employers into buying their service. Whenever a bad employee separates, a bad review is posted anonymously. No matter how many current or past employees post positive reviews about their experience, they are not posted, or posted briefly and taken down. We have had our rating drop and dozens of positive reviews taken down. Reviews that show up in the feed are unprofessional, disparaging and poorly written. We cannot verify who wrote these and if they were, in fact, employees and yet, somehow, only these reviews stay up. We have reached out to Glassdoor to help us understand the process but it remains unfair and not transparent. In a word, it's extortion.

Thumbnail of user jillianb28
New Jersey
1 review
2 helpful votes
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August 24th, 2018

We posted a job on this site - paid $199 to post it. We received four applicants over the month - all of which were in different states and obviously didn't know what job they were applying for. We were charged an additional $199 (we didn't realize it was a monthly charge). I contacted them as soon as I saw the charge (within 3 days) and explained that we didn't find their service useful and didn't realize we were going to be charged. They said they would submit to manager to review for a refund and we would hear back within 24 hours - never heard back. 2 months later I asked them about the refund and they said it had been denied - no explanation. Don't post job ads here! Stick with Indeed or Craigslist - those are far better!

Thumbnail of user alexj497
Romania
4 reviews
21 helpful votes
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February 5th, 2021

They don't post your reviews unless they are positive, which makes the site a haven for scammers. I sent them a lot of evidence, in exchange they harassed me with dozens of emails for various departments, maybe you get fed up or get bored and give up. I see those who run the site as scammers as organizations that write their own positive reviews.
DO NOT rely on the advice of Glassdoor! Avoid this site.

Service
Value
Quality
Thumbnail of user anner172
Nevada
1 review
4 helpful votes
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October 29th, 2019

Do a job search like I did. The results displays a number at the top showing how many jobs are listed. The search number displays 1898 new jobs listed within 24 hrs. I went through and counted each one individually and there are only 102 jobs in the listing. Your app can't count?
Plus most of these jobs are posted again every day. They are not new. And most of them are not categorized correctly. Probably only a few new jobs if that.
Just like the other job app sites. They are in it to fool you and make money. There are hardly any real jobs out there. Don't feel bad about not being contacted.

Thumbnail of user mikab11
Indiana
1 review
3 helpful votes
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May 18th, 2018

Glassdoor charged me for a service I did not use and their phone operators are in another country. I could not understand the person at all and he could not transfer me to anyone that could help. DO NOT use their job posting services. Almost no one clicked on any of our postings and no applicants either. Very little traffic compared to other sites. The worst part is their lack of customer service. I will never use them again.

Thumbnail of user mh156
Florida
2 reviews
13 helpful votes
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December 19th, 2016

Simply wanted to look at what employees had to say about Covenant House before I committed to uploading my information to glassdoor.com.

They relentlessly forced me over the river and through the woods; down the hall and into the sewer via the glassdoor-toilet; never allowing even a moment to see how others viewed this company first, unless and until I committed my data (and probably my first born) into their maw.

And you have a real nice day, too.

Thumbnail of user kayb114
California
1 review
6 helpful votes
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May 24th, 2018

I've written a review in the past without incident. Recently I submitted a review of a company that I do contract (1099) work for. This company has recently had a spate of problems with both employees and customers. My review was not positive, but completely honest and accurate. I received an email informing me that they had reason to believe that I did not work for said company and that my review was not approved. A link was included that was supposed to help me fix the problem. There were no suggestions on how to remedy this situation. I'd really like to know how Glassdoor determines whether someone is currently working for the company they claim to be, especially when doing contract work. It seems to me that they're censoring negative reviews at the request of the employer. I've also noticed that positive reviews appear at the top of the page. It's too bad, this has been a reliable resource for people for a couple of years now. No longer.

Thumbnail of user matthewl34
Virginia
1 review
26 helpful votes
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September 22nd, 2015

Glassdoor lacks integrity and fact checking. Company reviewers are allowed post anything about any company. There is zero credibility here. For example, companies can pay someone to post bogus good reviews using hundreds of aliases. Conversely, Glassdoor or a competitor or a disgruntled employee can, without substantiation, post bogus negative reviews. No doubt there are likely some reviews that have some truth to them. However, given the anything goes policy of Glassdoor reviews any review is suspect in my opinion.

Thumbnail of user jeannes14
Washington
1 review
3 helpful votes
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July 18th, 2016

Why do the Auto Rescue employees don't know what the heck they are doing? Changed my tire and didn't secure it like it should be done. My repair shop said if I had gone over 30 mph the tire would have come off and probably have flipped my car. The shop mechanic was able to take the lug nuts off by HAND.

Thumbnail of user employeer
Oklahoma
1 review
13 helpful votes
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June 19th, 2016

Glassdoor is such a scam! You should be ashamed of yourself. Most of the reviews that are being posted are employees that has done something wrong with their employer, treated their employee wrong, does not respect their managers, or think they knows everything. And employees should be ashamed of themselves posting such bad reviews as well. Glass door don't have any idea what is really going or what really happened... they should notify the company before posting the employee's reviews - ask for approval before posting it live.
And if you're the employee and not happy about the company that you are working for ---- just quit, give your two weeks notice to your employer and leave. Instead most employees, stay and complained, then when/if they finally get terminated, they go to glass door and write a bad review about their employer.

Thumbnail of user timb138
Kentucky
1 review
8 helpful votes
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November 16th, 2016

Glassdoor has an option to screen jobs based upon employment type such as full time, part time, contract, etc. When you select the "contract" type all you get back are jobs that have the word "contract" in the title. I have reported this problem twice over the past 3 months and all you get is a reply saying they are aware of the problem... and never fix it. How can one trust the other jobs being screened if this simple screen for "contract" does not work... and Glassdoor continues not to fix it.

Thumbnail of user kaleba11
Canada
1 review
5 helpful votes
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December 6th, 2021

Do they post jobs and help some people get hired? Sure. But they require so much information about your current or previous work that it's honestly just a front to get data that might otherwise be hard to get.

Thumbnail of user jonw42
Colorado
1 review
27 helpful votes
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July 28th, 2015

Although Glassdoor states they do not remove poor reviews about companies I along with about 1/2 dozen other people found out differently. Myself and the others had all worked for the same company PRS and had written about our unpleasant experience's involving the company. Glassdoor had ACCEPTED these reviews. Suddenly all the negative reviews were removed with no explanation from Glassdoor. Also they all seemed to be gone within a day or 2 apart although several were months old. The Company is an involved Company meaning they often respond to the reviews written. Since they are all gone makes you wonder if Glassdoor doesn't get benefited by the Company's some how to remove the negativity. I guess the best way to perceive reviews written there would be to generally carry more weight on the negatives as a lot more could have already been gone.

Thumbnail of user merip1
Florida
1 review
10 helpful votes
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February 23rd, 2017

What if a company like US Health Advisors forces their employees to write a good review and i say c'mon folks why so many new submissions at once with nothing but nice things to say or get fired. Get the can or write a nice review. Please people. This is not legit

Thumbnail of user roberts3878
Australia
1 review
6 helpful votes
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October 6th, 2020

So imagine you're a young jobseeker, just starting out on your journey and you are trying to learn about what employees have said about a company you are wanting to apply for. You see that glassdoor has plenty of reviews on them, but as soon as you try to view them it completely blocks you and tells you to contribute your own review in order to see them. However if you've literally never worked anywhere you cannot damn well review anywhere now can you, and therefore you cannot actually use this website, so don't even bother. I actually assume they're doing this to mine as much data as possible, otherwise they'd let you in and simply ask you to contribute your own, when you've got one, because it would be a good thing to do.

Thumbnail of user darrenk39
Canada
3 reviews
10 helpful votes
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September 23rd, 2023

I set up my account and still the amount of pop ups and the website constantly locking people to get their question in is unbearable. Such a difficult website to use and not intuitive at all. I quickly removed my account deleted everything because my goodness... the UX designer really needs to be fired for glassdoor.

Service
Value
Quality
Thumbnail of user christinal43
KR
1 review
11 helpful votes
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August 30th, 2015

I've been trying to publish my current salary on Glassdoor but have been going back and forth with them for 1.5 months now - without success! It's still not published due to a broken link that their engineers have not been able to fix. I wonder how long it can take these days to fix a simple broken link on their website. Both service employees I've been in contact with have been extremely unhelpful and arrogant. Very shady website and service offering.

Thumbnail of user nicolew145
GB
1 review
23 helpful votes
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January 17th, 2018

We have found the same issue as all of these other reviewers. This company just allow anyone to post reviews, no validation. As a business with a hard working team, we are subject to commercial law and behave accordingly - yet websites likes this allow anyone to make up reviews and then try and get you to pay money to them to resolve! This should not and cannot be legal.

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