• Glassdoor

Glassdoor

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Overview

Glassdoor has a rating of 1.4 stars from 273 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Glassdoor most frequently mention community guidelines, class action, and disgruntled employee problems. Glassdoor ranks 344th among Job Search sites.

  • Service
    47
  • Value
    43
  • Quality
    46
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
5
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How would you rate Glassdoor?
Top Positive Review

“At least of Value for the jobseeker”

Red W.
2/28/18

It has been helpful in several ways: primarily the reviews from employees working at various companies, although some have been written obviously by management to counter terribly negative reviews; also, the pay estimates, although they are only estimates and should not be used to base an answer to a query of what salary you are looking to receive; and some of the job offerings.

Top Critical Review

“They want all your personal info, annoying site to use”

Kathy G.
8/21/24

They force you to give a TON of personal information to even leave a simple review or comment on a company. I don't want to give glassdoor my current salary, adress, job title, real name, phone number, etc. etc. Just to use the site. They lock you into pages where you're forced to fill a million boxes with your personal info just to proceed. Finding your profile and reviews is annoying and confusing. Just a really bad site all around.

Reviews (273)

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community guidelines (13) glass door (13)
Thumbnail of user melissau589
Colorado
1 review
10 helpful votes
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June 9th, 2022
Verified purchase

Glassdoor cannot be trusted. The company removes critical reviews if the employer is an 'engaged' (paying) company. I have been an employee at my company and in good standing for 3 years now, I have only one Glassdoor account, and I wrote a very professional but honest review. I tried to shed light on the company's state of disarray without naming names or revealing competitive info. The review was accepted, but then I received an email 24 hours later stating it was removed due to a violation of guidelines, such as pretending to be someone I'm not, lying about my association with the company, etc. Of course I wrote a 5-star review for the company years ago (which I since removed since it no longer holds true), but my identity / legitimacy was never questioned then. I have challenged Glassdoor to provide documentation of my suspected offense, but no response other than more copy/paste of their guidelines. Such a shame that they are preventing the democratization of information availability for job seekers through their controlling tactics.

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Thumbnail of user mostcensoredo
Canada
12 reviews
39 helpful votes
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June 3rd, 2023

I wrote 1 review last year for my previous job.

Fast-forward to a new year, I want to rate my current job and I Can't sign in via email. Why, I don't know. Itjust refreshes back to the sign-in page.
When I thought I was signed in, I get the "pop up" of you have to be signed in to read reviews.

So I try on Firefox next, and I'm able to sign in. I get to my current job and I get the "popup" of no new reviews in the last 12 months. Ummm... Does Glassdoor expect me or everyone to work multiple jobs in 12 months? Plus, I haven't been able to login for a while, therefore how can I review something If they don't want me to login. This site sucks.

Glassdoor is the worst site ever for job reviews or reviews in general. Stick with indeed or Sitejabber.

Tip for consumers:
It's the most annoying site ever.

Products used:
i can't use the site because they won't let me login.

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Quality
Thumbnail of user timk102
Wisconsin
1 review
8 helpful votes
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November 28th, 2017

20 minutes to attempt to complete resume and data. What a piece of krapp. Site changes info, positions and NOT USER FRIENDLY. PERIOD.
Hey Management, post your info and job selections. Advertisers beware.

Thumbnail of user janetc15
New York
106 reviews
430 helpful votes
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April 17th, 2017

This website is just not useful or seemingly legitimate anymore. Years ago, I used to browse Glassdoor to see median salaries and see what places were good to work for. Everything looked perfectly fine, and everyone seemed to have legitimate good and bad experiences.

Now, the company just looks really fake and uninviting. First, it's useless on mobile. Second, it's useless everywhere else. Just like those shopping websites that require your email before browsing their content, and just like Yelp that doesn't allow you to browse without their app on mobile, Glassdoor takes it to a whole new level. You can't view past the first page of reviews without making an account. No, thanks. I rather take my chances experiencing good or bad from a company than make an account with these people.

Websites like GlassDoor and Yelp are just out for your money. No one can prove a good or bad experience. Not everyone is a liar but at the same time, there are many people who would do anything to put down a business. That's why either side will end up being upset while these websites just take money in. If you rely on this website for any sort of background overview, you may lose out in the future.

Thumbnail of user douglasw26
Canada
1 review
15 helpful votes
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September 30th, 2016

Glass door is clearly bought and sold by the employers. They remove any review, regardless of how well written and genuine, if it is negative. Shame on them. Get some integrity

Thumbnail of user miriamh8
New York
3 reviews
30 helpful votes
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September 19th, 2016

GlassDoor sells itself as being a neutral, honest platform where people can go and post about their work experience at any particular company. But the poor innocents who rely on this honesty don't realize that they'll never see both sides. Employers pay Glassdoor to help them paint a very unrealistic and rosy picture. They can and do get any and all negative reviews removed. If you followed any company, you'd see that positive reviews, will stay up forever, while the negative ones get taken down the very next day. I and some fellow ex-employees have posted many real reviews depicting what an awful place the company we worked for is and as soon as we blink, the reviews are gone. I know for a fact that this company has a staff of people creating phony positive reviews on a daily basis.Don't believe the hype. GlassDoor is THE most dishonest platform ever set up for company reviews. Their "Community Guidelines" are applied randomly when it comes to getting reviews approved or denied, but even if they make it onto the site, they don't last. And forget trying to contact them or even complaining about their practices. You first get an automated "Your email has been received" kind of response, but you will grow old and die before you get any response from an actual human being. Go elsewhere to get company information.

Thumbnail of user michaelb490
Alabama
1 review
14 helpful votes
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March 19th, 2017

Many of the jobs Glassdoor posts are not even open. For ones that are, I don't think many of the employers even look at the resumes. A recent "opening" for Blue Cross of Alabama is a case in point--for an associate internal auditor position. My wife submitted her resume. She is a CPA, CIA (Certified Internal Auditor), and has 13 years of audit and finance experience with the Auditor General's office in Florida and two major banks. She has also been a licensed financial advisor and at one time had her life and health insurance license. The job was posted at $40,000 to $56,000 annual salary. She said in her application she would expect $42,000.

There was no response and no expression of interest. That was 40 days ago. The "job" is still posted. To me, using Glassdoor reflects poorly on Blue Cross and any other legitimate employer. Most candidates get wise to what Glassdoor really is and just ignore their constant emails. The openings offered are always the same. It is as if they were never filled or never existed.

Thumbnail of user mrr353
Indiana
4 reviews
5 helpful votes
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September 15th, 2020

At once, dare i say, glassdoor was a legitimate company reviewing website. I had, (with emphasis on HAD) an account on their going back many, many, many years giving open and completely honest reviews of companies, especially when it came to interviews. My review were in depth with many "help" tagged.
So i login yesterday to yet again, review another company jerking candidates around to find that ALL OF MY REVIEWS HAVE BEEN DELETED.

There is absolutely no EXPLANATION AS TO WHY.

All i can say is; GLASSDOOR IS ACCEPTING MONIES TO REMOVE NEGATIVE REVIEWS.

This company should be should down and investigated. And its a damn shame too, as once, they were actually providing a positive service.

Thumbnail of user lh28
Virginia
1 review
9 helpful votes
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June 13th, 2015

After reading the reviews and looking back at my own experience, I have to think that the consensus is true, that this is a money-making effort. I tried to post a more balanced review of the company that I work for, than what was on their site from an obviously disenchanted employee (pretty sure I know who it was, and they were a disgruntled employee). First off, the publishing tools didn't work, had to try multiple browsers and computers (six times!). Then, apparently my review was removed as it didn't follow some guidelines (link to which was broken). No notification as to why, just marked as removed. I reviewed the guidelines when I found them, and I am pretty sure I didn't violate. Meanwhile, I'm getting marketing emails from them every other day, even though I have hit unsubscribe every time. I wrote and asked for help, no response. So, they obviously don't care about their tools, their customer support, their service. I can't believe they received so much venture capital funding, but maybe the scam model is working.

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Thumbnail of user jimn65
Australia
1 review
21 helpful votes
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October 2nd, 2017

A Class action sholuld kill this horrible blight on society. To be able to jeapodize the social standing of a company and its employees by an anonomous disgruntled ex employee is so unfair. The untruths able to be said with no recourse is so damaging and upsetting to so many directors and families. It just isn't fair. I believe nothing on this website. It's a discrace.

Thumbnail of user jenellec
Illinois
1 review
6 helpful votes
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June 26th, 2017

Glassdoor can not be trusted and only leaves up positive reviews. I've worked for two companies now that staright up steal money and are unhunest and somewhow they had almost 5 stars. Later found out this was because the owener of campnies were paying to write positive reviews and have them kept up while all negative reviews were being taken down and glassdoor was abiding. This site can not be trusted. Don't bother to use it. Companies control this sight and employees really dont have a say in what is posted so it completely defeats the purpose of the site.

Thumbnail of user chrisp188
Massachusetts
22 reviews
61 helpful votes
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June 26th, 2022

I use Glassdoor a lot. I recognize it has its faults. For example, a lot of companies with bad reviews force their employees to give the company 5 star reviews and, in the review itself, put that there are no cons to working there. It's awful that it's such a prevalent practice, but that is not the fault of Glassdoor. I still think that, in general, it is an extremely useful job hunting tool. That's how it should be viewed at least: as a tool. It shouldn't be the single deciding factor for accepting/declining a job offer.

You as a consumer need to be able to spot fake reviews. A dead giveaway is saying that a place has no cons. There is no such thing as a perfect workplace where everybody is happy and employees get everything they want. Also, the lack of details (e.g. Nothing mentioned about salaries, benefits, managerial styles, etc).

Attached is a photo of what an unreliable review looks like. Even if authentic, it doesn't actually say anything about what it's like to work at the company they posted for.

Tip for consumers:
Job seekers

Products used:
Company Reviews

Value
Quality
Thumbnail of user janec1130
California
1 review
6 helpful votes
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June 1st, 2022

Our CEO was named in a review and was called "dishonest" by a toxic employee who was jealous and unprofessional (when she quit, she dramatically said she was going to sue the company, the CEO will "pay" and proceeded to cuss her colleagues out). Somehow, the employee forgot to take accountability for her terrible behavior during her time with the organization. Some of our employees tried to go online and counter this person's claims, but their reviews were erased or never posted. Truth is, Glassdoor makes money based on people's propensity for gossip, regardless of accuracy. The CEO who is no longer at the company lost a job opportunity due to the review, which is a terrible outcome, and not her fault. Where's the protection against emotionally troubled and vindictive former employees? Nope to Glassdoor, who is going downhill anyhow. Glassdoor's credibility as a company has diminished because they don't know how to solve this problem. Not all negative reviews are true and not all positive reviews are true. So what do you have? Nothing, they cancel each other out and you are left with a flaming dumpster job website.

Tip for consumers:
Take everything with a grain of salt.

Products used:
Inaccurate salary reports

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Thumbnail of user dog18
California
6 reviews
22 helpful votes
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November 14th, 2015

So here is my opinion. I use other sites for a while but Glassdoor came to my eyes, so I thought it good to post a honest review on my company. It was mixed review with good and bad and what can work. I read their guidelines, and followed what they say. I made sure they are well written. Then, the review was removed by moderator. No feedback or any. I went back to their guideline and rewrite several times, same thing.

When I look at the reviews posted in Glassdoor, all are short, rough or lack accuracy. They are aligned from good, so good reviews catch eyes. Filtering works similarly. So review quality is no good, do not give an inside look and even gives a false impression. I searched the internet, I found quite a few complaints about similar situations.

When Glassdoor removes honest and informative reviews, they are just giving a false impression. The quality of reviews varies, so moderation is not done the same way for all reviews. I see Glassdoor reviews are censored or manipulated passively by that way, so it gives biased reflection of employee reviews. I thought they are reliable, but not anymore.

Thumbnail of user rajeshk94
India
1 review
6 helpful votes
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December 30th, 2019

Glassdoor publishes reviews of so called employees without any proof.
How any site can publish review about any company without understanding both sides?
This is just a fake and cheap $#*!,

Thumbnail of user shanef145
New York
2 reviews
6 helpful votes
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August 8th, 2023

You can't do anything without signing up and reviewing. It is more annoying than Pinterest. I just want to look at one job, but no. I don't want to review.

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Thumbnail of user jennw9
California
1 review
18 helpful votes
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February 13th, 2017

My honest reviews keep getting approved and then subsequently deleted. I have evidence to suspect that HR has been notifying Glassdoor to remove negative reviews. This is dishonest and disgusting.

Thumbnail of user robc76
New York
2 reviews
8 helpful votes
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October 15th, 2018

I took time following community guidelines to review a company I'd worked for and Glassdoor's response was to delete my review for no reason whatsoever, refuse to EVEN NOTIFY me let alone provide substantiation as to why. Then I get this lovely email that their terrible algorithms (I would know, I build these) identified me as a fraudulent review! Hilarious!

Thank you for following up. In regards to the recent reviews that have been removed from Glassdoor, we will reject reviews when we have sufficient reason to believe they were written by the same person.

Per our Community Guidelines, we only allow members to submit one review, per company worked at, per year. We have removed your reviews due to violation of this guideline.

We use proprietary technology filters & algorithms to detect attempted abuse and gaming. We do not discuss our methods to determine this, nor do we provide any additional information about reviews that have been submitted or rejected.

Kind regards,
Summer Adams
Glassdoor Content & Community Team

Thumbnail of user williamp30
Arizona
3 reviews
23 helpful votes
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November 15th, 2015

Glassdoor allows companies to review and delete reviews they feel hurt them and they are allowed to post countless positve reviews of themselves via network reputations sites and if they pay, Glassdoor will fight negative reviews by not allowing them for countless ignorant reasons. I post recent about a company wide furlough at a major Aerospace Company and Glassdoor rejected it becasue it was too specific. It was becasue Honeywell was trying ot keep it quiet and Glssdorr is helping them. I thought it good idea to post a honest review on my company. It was not a good review but it was accurate. I read their guidelines, followed what they stated, and they removed the negative review anyway. Glssdorr alwayts rejects bad reviews but never good reviews for the same reasons. I see good reviews stay and bad reviews removed some time later. So they are trying to get more good reviews so they will get support from employers? I thought the were a respectable company, but not anymore.

Thumbnail of user archier16
GB
1 review
3 helpful votes
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August 28th, 2018

Recent unpleasant experience of Glassdoor in UK echoes what many other ONE STAR reviews have said here. Their policy seems to be to hide behind BS statements like "we are not the finders of fact" and admit that it is "often impossible" for them to know if a statement is true or not. Surely that means they know they are publishing lies.
My wife's company is being Trolled and certain senior managers being Cyber-bullied and Glassdoor defend this. Several posts are known to come from ex employees (out of date knowledge) (lack of awareness of new organisation structure) and contain pointed lies and insults. Providing a platform for behaviour that would be illegal face to face is highly questionable. Including character assassination in your business model is downright evil. There is a vast difference between criticising "the Management" and attacking a named individual. Glassdoor regularly lets that line get crossed- they seem to ignore the personal stress that causes. They may not bully themselves - but providing a platform and encouraging bullies is also bad. I think this company is morally bankrupt - avoid!

Tip for consumers:
Spread the word and watch out for the Class Action

Service
Value
Quality
Thumbnail of user katek195
Australia
1 review
6 helpful votes
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October 18th, 2020

I tried to get my first job on this site... little did I know, I was going to be discriminated against solely for the fact that I had never been employed The most recent employer section for signing up was REQUIRED! An absolute SCAM

Thumbnail of user mb107
Illinois
3 reviews
24 helpful votes
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September 7th, 2016

They take down negative reviews for completely bogus reasons and do not follow their own guidelines. First they said that they took it down because I included confidential information, though all I added to my review was information about PUBLIC legal matters and related information that is not considered confidential in US labor law and my employer's contract. Then when I clarified all that in my review, they gave me a totally new BS reason and said it violated community guidelines because they had reason to believe I was not an employee ever or at least in the last five years. First of all, that is not a listed reason in their community guidelines for removal. That does not even make sense since the reviews are confidential. Second, most of the information I gave was public records of events in the last few months! They clearly are reaching for whatever they can to protect the employers that pay them protection money. I hope they get what happened to Yelp. I'll do whatever I can to make sure they do.

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Thumbnail of user brianaj35
Ohio
1 review
5 helpful votes
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March 25th, 2022

Absolutely USELESS website- you cannot do one thing without disclosing all of your personal information including where you currently work, what your job title is and your current salary. Popups, email ads, this website and the people who run it are complete GARBAGE. Save your time and go to LITERALLY ANY OTHER WEBSITE.

Tip for consumers:
DON'T

Products used:
NONE

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Thumbnail of user lauries20
New York
1 review
25 helpful votes
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May 27th, 2015

After learning there were 2 negative reviews on our glassdoor.com site we decided to become an engaged employer to learn more about the site and the benefits.
They require 2 phone interviews before quoting a rate. Before quoting they ask who the decision maker is. They don't want to speak to someone unless they can make a decision quickly. Then they want to know what your budget is. They are firm on this. Again, they don't want to educate you they only want to speak with you if they can get you to sign up. I honestly wanted to sign up. They quoted me $7500 - $10,000/year with a one year contract required. I told Jake I needed to do some research before committing. When I found so many poor reviews online he became offended that I looked at community driven reviews rather than just trusting the reviews straight from the glassdoor.com site. When I questioned the reviews he basically shut it down and said glassdoor.com is not the right fit for our company. This was definitely a sales pitch with little to no value. It is a great concept but poorly executed.

Tip for consumers:
Do your research before committing.

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Thumbnail of user randyt92
Tennessee
1 review
11 helpful votes
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April 12th, 2019

I had to make an account with Glassdoor to apply for a part time job no way around it. Glassdoor sold my phone number now I get 20 robot calls a day.
Thanks Glassdoor you Suck!

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