• Glassdoor

Glassdoor

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Overview

Glassdoor has a rating of 1.4 stars from 273 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Glassdoor most frequently mention community guidelines, class action, and disgruntled employee problems. Glassdoor ranks 344th among Job Search sites.

  • Service
    47
  • Value
    43
  • Quality
    46
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
5
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How would you rate Glassdoor?
Top Positive Review

“At least of Value for the jobseeker”

Red W.
2/28/18

It has been helpful in several ways: primarily the reviews from employees working at various companies, although some have been written obviously by management to counter terribly negative reviews; also, the pay estimates, although they are only estimates and should not be used to base an answer to a query of what salary you are looking to receive; and some of the job offerings.

Top Critical Review

“They want all your personal info, annoying site to use”

Kathy G.
8/21/24

They force you to give a TON of personal information to even leave a simple review or comment on a company. I don't want to give glassdoor my current salary, adress, job title, real name, phone number, etc. etc. Just to use the site. They lock you into pages where you're forced to fill a million boxes with your personal info just to proceed. Finding your profile and reviews is annoying and confusing. Just a really bad site all around.

Reviews (273)

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Reviews that mention popular keywords

community guidelines (13) glass door (13)
Thumbnail of user antoniom63
California
1 review
16 helpful votes
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May 2nd, 2017

Is there a gov agency monitoring this false business?
Then we should all get together and do a class action suit against GD
They are terrorizing both employers and emplyees and then asking us for money $$$
If we pay $800 a month like $10,000 annually they will monitor our site to their liking
If not they allow anyone to post anything multiple times and destroy our integrity:
Come on lets all get together and pitch a class action suit against GD
Add to this list
They are THE FAKE FALSE BILLION DOLLAR SCAM OF THIS DECADE
And worst then all of this is GD and all of their employees who support DECEIPT & DECEPTION FALSE & FAKE
Lets unite and get this under government control or who has licensed this trash GD?
Reply
Thanks
Antonio

Thumbnail of user abinetm
Somalia
3 reviews
2 helpful votes
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March 5th, 2018

You can apply for job, check on salary, check on intervew quations etc; it's amazing and free, but the websit it takes time to load i think they are trying to fix by dividing the survers. Uk etc

Thumbnail of user anonymousa7
Netherlands
1 review
14 helpful votes
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April 23rd, 2012

Glassdoor is a scam.

Unfavorable reviews disappear and are magically replaced by favorable ones. Take a look at Google's cached version of this page: http :// webcache. Googleusercontent. Com/search? Hl=en&sclient=psy-ab&q=cache%3Ahttp%3A%2F%2Fwww.glassdoor. Com%2FReviews%2FCigital-Reviews-E*******. Htm&oq=cache%3Ahttp%3A%2F%2Fwww.glassdoor. Com%2FReviews%2FCigital-Reviews-E*******. Htm&aq=f&aqi=g4&aql=&gs_nf=1&gs_l=hp. 3.0l4.828.1719. 0. 2016. 7. 5. 0. 0. 0. 0. 141. 532. 2j3. 5. 0. KT9SUeTRQ1o&pbx=1; as of Feb 22 2012, there was this very bad review, titled ""Less learning, less interesting, more pressure, more billability: overall a slide downhill in the past 2 years"". 2 months later, poof! It's gone, and now there's this new one - "Cigital – "Overall, Cigital is a great place to work."". Would you be blamed for thinking that Glassdoor takes money from the HR departments of bad companies?

Thumbnail of user johnw1748
California
1 review
1 helpful vote
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July 30th, 2019

This company has the best software for showing and pricing solar systems I have ever seem. They are nice people to work for.

Thumbnail of user taram19
Canada
1 review
25 helpful votes
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August 8th, 2015

I always respected Glassdoor and went to their website when considering a new employer.

Definitely no longer. Don't help them make more money on your futile clicks.

After posting my last unpublished review I won't go back. Don't worry they won't care because they are making money from goody-goody employer-driven publishing platforms and are being supported by and subsidized by big business companies to keep their mouths shut.

They are no longer a free forum for telling the truth about unethical companies, don't waste your time people. Got to "Rate My Employer" instead.

Going back to 2009 I saw that they had published the very accurate reviews of a (un-named) company I had intimate knowledge of and worked for, I whole-heartedly agreed with the employee reviewers from multiple departments and thought how wonderful, someone is finally telling the truth about this shady company!

I thought what a novel and great idea for unsuspecting potential employees to make an informed decision from those who have "walked the walk and talked the talk". Could save you considerable time and heartache working for an unethical company that treats its employees like crap...

Fast forward to 2015. I worked for a horrendous company and decided I should let unsuspecting future employees know. I wrote a thoughtful and well-informed insider-review, the first one! No response and no publication! They didn't do it. So... my assumption is that Glassdoor is not what they are saying... they have been bought out and silenced by businesses trying to give themselves a positive spin.

Move on and don't bother.

There are better websites available to let you know whether you should take the plunge with a new employer. Websites willing to take the risk...

Service
Value
Quality
Thumbnail of user demetrak
New York
7 reviews
8 helpful votes
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September 24th, 2013

So far it looks like they scour company websites for open positions and not just refer you back to monster. So i have been using it a lot lately.

Thumbnail of user jacobb34
Ireland
3 reviews
14 helpful votes
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August 5th, 2014

I give 2 stars because of some strong biases I experienced with them, but the overall idea of Glassdoor is necessary and welcome.

glassdoor.com is a good idea because of the possibility for employees and job seekers to know the real truth about corporations in a world where information is controlled and manipulated by these corporations. Especially on the internet.

But, as always, they sell their services to companies who happen also to be the same companies that are reviewed in glassdoor.com.

Conflicts of interests? There are some of course,

While most of time it's still possible to tell the truth about an employer, there are some "untouchable" companies like google.
If you publish a bad review about google, the chances are it won't be posted or you will have to change it completely.

It happened to me, after google lied to me about a job offer they pretended to be based in Germany while in fact they were recruiting for their call centre in Dublin, Ireland.
The job description was crystal clear about the location, Germany. It is called false advertising and it's illegal.

Google is a specialist of false job ads as they post hundreds of them every months that don't correspond to any openings. They just justify the existence of their HR services, look healthy and collect profiles and data.

But, telling this to glassdoor.com is an anathema and duly censored.

Of course there are also fake reviews from marketers or management of the companies who want to have high appraisal while they are sordid places. Inversely, there are also some competitors trying to blacken the reputation of their opponents.

But the large majority are just employees or job seekers who are telling what they experience, or have experienced with companies through their reviews and most of them are fair.
There is no reason why it should be a one way system. Corporations are demanding references and are deeply checking on employees and candidates. Employees have the right to have the same demands.

Thumbnail of user miked1518
Illinois
1 review
3 helpful votes
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December 8th, 2021

This company takes money from employers to remove negative feedback from employees (the people who drive their business).

Thumbnail of user austine7
California
1 review
37 helpful votes
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October 27th, 2014

After a short chat with a sales rep who contacted me, our organization chose to ignore Glassdoor's sales pitch. Nothing rude, we just did not respond. Shortly thereafter, we were contacted by another sales rep, noting that we had a great increase in traffic to our site. We did not reply. Then, it happened again, with a different sales rep. Within one year, we had three of their sales reps contact us, and they always had a misleading link in the email to get our eyes on our Glassdoor reviews.
They are not permitted to share that we do not look good on Glassdoor, apparently, but they do all they can to get us to see how our company looks horrible. After reading reviews and discussing with a sales rep, I'm positive it is because of how they manipulate the placement of the reviews, as in which reviews are seen on the landing page, which are seen first, etc., and it left me with no other question for the sales rep but to ask- how can I get these bad reviews taken care of? Some are manipulative and flat-out false, and some are clearly not even related to our company. They can't do anything except sell sell sell, because no emails or phone calls are returned regarding conflicting information and so on.

If you're curious, for around $1000 per month they'll dust those reviews under the rug and promote your best reviews to the top. Furthermore, you'll need to pay to post jobs with Glassdoor, because then they'll find reviews from people who have held the job you're hiring for, and they'll stack the landing page so that the best of the best are sitting right next to the application link. That is what you get for your money. The icing on the cake is that they'll send us monthly analytics proving that they've influenced x amount of candidates to apply with us, using the exact method outlined above, and thankfully for them this cycle never ends.
The moment a company pulls the plug on Glassdoor, it goes back to looking terrible on Glassdoor's site and all previous effort and funding is lost. How is this not illegal? Isn't this a form of blackmail?

Thumbnail of user bryant225
New York
1 review
20 helpful votes
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November 3rd, 2015

If you are considering believing reviews on this site consider this:
1. Companies can post their own reviews as often as they want. This will offset negative reviews and make the company appear better.
2. Fired Employees can post as often as they want. This will result in a "good" company appearing to be bad because one person (who legitimately could have been fired for theft, violence, discrimination, etc) goes on endless tirades.
3. Almost all reviews for all companies come in date clusters. This is because of the above where an angry ex employee posts endlessly which is followed by the company HR department posting twice as many (or vice versa).

Unlike "Yelp" where reviews come from actual diners and you can look at other reviews from the poster to gauge the trustworthiness of their review, this site makes everyone (company or fired employee) anonymous and you can't link to their account to see all the things they have posted. (i. E, a person has posted dozens of reviews on dozens of companies in a short period of time; likely it is because they keep getting fired or keep quitting v. s Yelp where a reviewer might have a dozen reviews but because you can click the user and see what they have said about other places (some of which you might have also been to) it helps set a bar for their reviews.) In the least, Glassdoor should allow access to any post made by the same user but they don't because they know it would tell the aforementioned story and kill their ad revenue that they generate by saying their site has X amount of unique users.

If you are in the market for a job, don't let this site and the reviews (positive or negative) enter into your decision making process. If you can get an interview, go to the interview, ask questions and if you are still unsure, ask to talk with some of the other employees that you would be working with. Most companies (if they are at the stage of offering you a position) would have no issue with this as they would be equally happy to ensure everyone is a fit for each other before officially offering the position.

Thumbnail of user smtemail
GB
1 review
0 helpful votes
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September 4th, 2023

Just full of time wasting spiteful ex employees that aren't good at their job so make them self feel better by lying about their former employers

Thumbnail of user marciog
Ireland
2 reviews
14 helpful votes
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November 16th, 2016

They make very difficult for employees to post honest negative reviews. They will simply remove your review claiming that violates community guidelines without pointing out specific reasons or passages in your review that violate such guidelines.

Contacting help desk doesn't help much. They seem to barely understand English. You get a very strong feeling that messages from customer support are heavily scripted. I googled for the person specifically replying to my complaint and I could not find her on Linkedin. But from the name, I don't think the person is a English native speaker.

If you make any specific questions, staff simply won't answer. All you get is scripted gibberish. It's like trying to start a conversation with a voice activated toaster. They surely don't seem qualified to moderate reviews.

Beware as they are tricky: They will approve your review quickly and remove it a couple of days later without any warning to avoid having to engage in a discussion with the reviewer. I know of people that weren't even aware that their negative reviews had been removed.

I did have a couple of reviews published after submitting several times with minor re-wordings, but takes a large amount of patience.

I would say that if other people are having the same hard time publishing negative reviews on Glassdoor I'm having (and they seem to have, just google), people should probably take any negative review published very seriously.

Also, if you are careful analyzing reviews, you will find many one-liner reviews with 5 stars right after a negative review is posted. These look suspiciously fake. Their purpose seem to be pushing negative reviews to the back. It's worth to mention that the company rating do not take in consideration the number of times it was marked as "Helpful". It's simply the average of all reviews no matter if they have been marked as "Helpful" or not, so take company review rates with a pinch of salt and always read the reviews carefully, specially the negative ones.

Thumbnail of user michaell785
New York
1 review
9 helpful votes
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August 15th, 2018

I was a regular user of Glassdoor and thought the site was somewhat useful. The trick being that I would just self filter the 1 star (you'll be sold into slavery if you work here) and 5 star (we have unicorns that fart rainbows) reviews. I even contributed off and on and most of my reviews were 3 and 4 stars over the prior 5 years or so.

That opinion has since changed.

I wrote a 2 star review about something that had happened at one organization. Suddenly my all reviews have been removed from their site. I wasn't told about their removal or why they were removed, I discovered it on my own. I sent an email asking if there was a problem.

The first response was a message that they reject bogus reviews. It followed up by saying users should only post content related to jobs they held. I replied and offered to provide proof that I had worked for or interviewed with every company I had commented on. The next claim was that they remove the reviews "when they have sufficient reason to believe they were written by the same person". My reply was what are you talking about, yes, I wrote them under my account. Of course they were written by the same person. Lol. The most recent response was en email claiming I was impersonating another person or their email or misrepresenting current or former affiliation with an employer ( we're full circle!). I have no idea what they are talking about. The discussion was happening using my primary email, the same email I used to register for their site years ago.

I can only guess that it was the recent 2 star review. I can't be sure because they would not provide a concise reason. It was just random clips of their terms of use and guidelines that seemed to accuse me of doing something nefarious. I do know that I no longer trust their review site and personally no longer utilize it.

The only condolences I have is reading about experiences from other people. It sounds like a few have had the same exact events happen to them too.

Thumbnail of user peterm215
New York
1 review
8 helpful votes
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September 29th, 2016

Why does glass door post only negative information even when informed information not accurate in my case posted slanderous inofrmation and did not eremove even when compny dissilved

Thumbnail of user priyabratak
India
1 review
1 helpful vote
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May 23rd, 2021

This is a total bull$#*! site which works with lots of bugs, our company reputation is at risk for this nonsense business.

Service
Value
Quality
Thumbnail of user marks287
Canada
4 reviews
30 helpful votes
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July 26th, 2022

They remove perfectly legitimate but negative reviews even when you follow 100% of their Guidelines. They work for companies, not for candidates.

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Value
Quality
Thumbnail of user cherm8
Iowa
1 review
1 helpful vote
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April 13th, 2018

Usually in the ballpark of what to expect salary wise. When looking for a job, salary info may help you decide if you want to apply

Thumbnail of user amits88
California
1 review
12 helpful votes
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June 6th, 2018

This is a true story of my company. We are a small technology company in San Jose with no branch in any other country though we employee overseas vendors from time time. I painstakingly tried to build this company from my own money. In that process I lost my home, my property and everything though I am positive that I will bounce back. We are all silicon valley engineers and we all work as a team with very little/no salary.
Some frauds who contacted us for some contract work that they would do from India and we hired them and due to poor quality we terminated them. As a personal Vendetta posing as empolyess of our company they put extremely bad reviews about our company. Despite requesting several times to Glassdoor they never removed those reviews. I offered to give them my CPAs contact details so that they can find out how many employees we had in our payroll. All of us in the team are shocked about the contents such as "jokers" "Cheating others", which anyway violate the review posting policies of Glassdoor. One of our potential customers saw that and brought that to my attention. Ever since he is not responding to my emails/ calls. It seems we lost him.
I made very emotional appeal to them that this is a fake review that appears on the first page of Google. We are a company and we have families to feed. But they did not change.
I wish I had some money to challenge it legally. I am broke and the the only livelihood I have this small business that Glassdoor destroyed for no fault of us. There should be some law to save small business that are always vulnerable to such online so called review sites. People who had similar experiences let us contact each other to figure out whether we can slap a class action law suit against these SOBs.
I am an engineer by profession working on latest technology such as cloud & machine learning. I am networked with many start ups. This company will never get business from my current or future company.
Let's start a no patronage campaign against Glassdoor.

Thumbnail of user rbr1
North Carolina
4 reviews
38 helpful votes
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August 20th, 2014

These employer review sites are a great idea. Obviously, the managers bad-mouthing them don't agree, since it hinders their ability to get off on harassing and abusing their workers. They feel any worker who refuses to be a doormat is a disgruntled worker. Foxnews even put out an article trying to get candidates to not use these sites to weed out bad employers, which shows they fear it will threaten the ability of management to lure in new victims to be abused. If such a pro-management network so strongly opposes it, then it must be good for workers.
Modern corporate mangers have become sadistic bullies who get a perverse pleasure out of harassing and threatening innocent working people who are struggling to make a living and support their families. They abuse ‘performance reviews' as an excuse to harass, bad-mouth and even slander their people. After the employee leaves, they use the ‘reference' system to continue harassing and slandering their ex-employees.
Management whines that employer review sites turn the tables and give innocent workers a chance to weed out bad and abusive employers. If you can't take it, don't dish it out.
Companies say only disgruntled employees complain when their boss abuses them. Get used to it, employer review sites are here to stay. A good employer treats its people right with fairness and honesty so they don't become disgruntled. Complaints from disgruntled employees show that the employer is at fault, not the employees. If you don't want workers calling you a bad boss, then don't be a bad boss.
The only problem with indeed is that you have to hunt some to get to the employer review. Ideally, the average rating of the employer would show up at the top of the page showing the job offer. It's not that hard to find the review, but it still could be easier. Some people using the site might not even realize that a rating of the employer is even available on indeed.

Thumbnail of user emmac91
Singapore
2 reviews
15 helpful votes
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April 18th, 2017

Join twitter

*******@GLASSDOORISASCA

Glassdoor is a cancer to society.
End this trash site desperate for "reviews" will stoop to any level, do anything to stay afloat.

Thumbnail of user jasonp1567
Ohio
1 review
0 helpful votes
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September 7th, 2022

DO NOT WORK AT MEIJER IN BRUNSWICK OHIO BE IT MAD MANGERS AND LOST OF MEIJER STUFF ARE QUITTING MEIJER STORE LEFT AND RIGHT IN THE BRUNSWICK MEIJER. I WILL BE QUITTING MEIJER IF THEY DON'T TRAFER ME TO STOCK OR SOMEWHERE NOT DOING SHOPPING CARTS TO. NEVER DO SHOPPING CARTS AT MEIJER AT ALL. THERE TREST ME VAERY BAD AT MEIJER I WILL PUTTING MY 2 WEEKS IN IF I DON'T TRAVER OUT OF SHOPPING CARTS TO IF NOT I WILL PUTTING MY 2 WEEKS IN THEY SCHEDULING ME ON A THURSDAY I AM GOING TO SCHOOL FOR 3 DAYS.

Service
Value
Quality
Thumbnail of user dawnk73
Pennsylvania
1 review
5 helpful votes
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May 11th, 2018

Will not refund money. Did not care I was an unsatisfied customer. They disregarded everything I had to say

Thumbnail of user thel104
Netherlands
1 review
0 helpful votes
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July 2nd, 2021

Issues with glassdoor:
- Clogs up google results when it is literally useless, to the point it is spam
- You go on it because it's pushed all the other results off, but it hides the information and asks you to make an account
- You make an account, it still hides the information and asks you to provide data (in the form of salaries etc...)
- You provide the data; at this point you've spent way too much time when all you wanted was to see the bloody salary results they advertised on google
- You still can't access any of the information. Why? Because these unimaginable geniuses decided to forbid you from switching the site region you search in. In other words, if you live in some small European country, all the information which you worked so hard to obtain is gibberish in a language that you don't understand. There is no option to change the language. If you try to switch to glassdoor.com, it immediately redirects you back to the local copy of their website.
- The information that's on there, at least the numbers, is complete and utter rubbish. The salaries for the company I work for are wrong, plain and simple. Some jobs' salaries are way too high, others' are missing a several-hundred-thousand-euro bonus. There is probably not a single drop of useful information on this website. If you manage to jump all the hurdles and see some "data", you will come away older, more irritated, and much less informed than you were 15 minutes ago.

Glassdoor should be banned from Google, their IP should be blocked, and their servers should be confiscated and retooled for something more useful, like mining bottom-tier crypto coins. I wonder how these cretins make money, or who is paying them to store so much non-information. I can't imagine any of their investors or shareholders have ever had to visit the website itself. It's a puzzle for sure.

Tip for consumers:
Do not use this site. You will not succeed in using it, you will only waste your time.

Products used:
Literally nothing, they successfully prevented me from using any of their products.

Thumbnail of user gatik
Israel
1 review
3 helpful votes
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June 30th, 2023

To do anything (i.e. Read) you need to sign up and not only that you have to make annual reviews? They also spam your mail once you do.

Service
Quality
Thumbnail of user davej86
New York
1 review
12 helpful votes
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October 13th, 2017

Not accurate. Companies pay for their reviews. It misrepresents the scope of the actual company and the public's actual perception.

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