Let me tell you about my experience with Global Auto Auctions. At first I was hesitant to purchase a vehicle online especially a salvage vehicle with extensive damage. I took my time I did my homework and I spoke to the representatives numerous times. I had to place bids on over 20 vehicles before I was actually able to buy one. It took the transporter about a week to get the vehicle to me and I received the title in about two to three weeks after my purchase. I purchased a 2019 BMW M4 with some fire damage, it had some scratches which I did not notice but the vehicle overall was a steal for the price I paid for it. I am writing this review to let everyone know take your time with searching for a vehicle, do your home work on parts, and repairs. Global Auto Auctions just provides a service and gives you access to dealer only and insurance company auctions. They are good to work with, I see a few reviews of customers being upset but that is part of this industry. I have read some of the reviews of their competitors and it seems like a systematic industry problem. Global Auto Auctions was very fair with me and I will use their services again.
Nice and great performance attention during my conversation/chat with the customer agent representative.
She'd take her time to explain/analyze the detail of importing a car.
And it's really helpful.
Thank you.
Thank you for posting a positive review! We appreciate your business and value your feedback. Please let us know if we can assist in any other way.
1.they'll ask you your max bid. Your vehicle will close for much less; they will pocket the extra of your max bid, and by some miracle, you will end up paying your absolute max bid price for your car... (usually when a salvage auction ends, the seller will negotiate a final price with YOU (via your broker), and your broker calls you to ASK for YOUR PERMISSION to come up in price. Not with G.A.A.
2.they salvaged out my clean-titled vehicle on their paperwork, and then did not correct it. They cost me hours of government inspection appointments to rebuild A CLEAN-TITLED CAR, not to mention the fact that I lost about 20% value on my vehicle. They ignored my calls. I don't fault a business for an error, but if you're not willing to take responsibility and CLEAN UP YOUR ERROR, that is despicable.
So in sum, I paid my max price for my clean-titled vehicle, they salvaged it out, and then did not clean up their mess. 2 (big) hits, and no mea culpa or help. DO. NOT. BUY. A. CAR. WITH. THESE. PEOPLE.
NEVER AGAIN... I have bought many, MANY salvage cars at auction. I was hoping to use G.A.A. To save on broker fees, since they are a unique dealer/broker where you can buy from BOTH Copart AND IAA auctions. NEVER AGAIN.
Don't get burned: USE autobidmaster.com or salvagebid.com!
We're sorry to hear you had a frustrating experience. We would love to make things right if you give us another chance. Please feel free to reach out to info@globalautoauctions.com. We would like the opportunity to talk and investigate your feedback further. Thank you!
These people require you to deposit money to bid, nothing unusual about that. When I won a bid with representative Alexis on the phone, I deposit more money to cover the fees to reach their "24 hour deadline", cool. I go on vacation for my birthday and come back to learn my bank held my funds, no one calls, my bank nor GAA. This guy from their "financial department" calls me to say "we haven't received your funds, you almost cost us our license so we have to deduct $600 for a relisting fee". I immediately request a FULL refund and say I'm not paying that because I did my part in 24 hours WITH receipts, they say okay and ask for my billing address. I comply. This was 2/17/21. I still don't have my money. Leave these people alone.
So you will always win your bid with 400 -1000 dollars then they call you in the morning and say the insurance didn't except they want atleast half the price of the car or vehicle, what a joke happened to me twice same thing scam
We strongly urge customers to read our "How To Buy" section https://www.globalautoauctions.com/how-to-buy. We do not capture customer deposits and you need to be realistic with your expectations. We are unable to acquire "Ferraris" for $4,000 with a $400 deposit. The insurance companies are not going to accept bids/offers they all require minimum bids. No one scammed you, if you are owed a refund please contact info@globalautoauctions.com. We are sorry we could not assist in helping you acquire a vehicle. We have the best prices in the country. Good luck!
I made a bid for a vehicle of $10,000. Then I got a call back from a guy named Tom telling me that I had to raise it up to the listing price of 13,300. Obviously it is not an auction because they're having me to pay the listing price so they're fooling you. Then another person that is not very friendly. He's very rude. His name is Jerry. He started charging me storage fees because I would not use his Transporter. I do not recommend to deal with this company because they have a lot of complaints about them bad reviews and they have a lot of complaints with the Better Business Bureau. You need to Google this information before you even buy a car from them. I started this bid on April 4 and today is the 17 and they finally by tomorrow. I'm going to have the car picked up now they tell me the car doesn't start and the car does not run. Beware. Global Auto Auctions sold me a car that does not run nor starts I paid $14,454 then I asked for a refund and Jerry said no I don't qualify for a refund.
Hi Carmelo! We sincerely apologize you had a frustrating experience and for the frustration this has caused you. Upon review, we believe that this issue has been resolved. Please feel free to reach out to info@globalautoauctions.com if you have further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you!
I have purchased three vehicles through global Auto auctions. I export vehicles from the US to my country. I have used other services in the past and they provide no guidance. I am very happy with the level of service GAA provides thank you
Thank you for your business. Looking forward to working with you again in the near future.
Beware of this website. When I called their customer service the Representative did not sound like he was in the United States despite claiming to be located in TX. He did his best to answer questions about how the company works but when I questioned where he was located, he became agitated and hung up on me.
We are a U. S Based company and do outsource the over flow of calls to call centers after hours. Feel free to call during business hours 9:00 am to 5:00 pm and we would be more than glad to explain our process.
Don't ever deal with this company {Global Auto Auctions) They take my money for deposit and never give it back and its over one year going back and forth with jerry. ITs rip off.
We're sorry to hear you had a frustrating experience. We would love to make things right if you give us another chance. Please feel free to reach out to info@globalautoauctions.com. We would like the opportunity to talk and investigate your feedback further. Thank you!
So I noticed the site has salvaged and damaged cars for cheap so I was looking for a 2019 impala same model as mine for pieces. This site want me to pay $5,000 over the blue book value on a salvaged title car when I have the same car with no damage and less mileage? I was contacted by a supervisor from from global auto auction asking to increase my bid to $ 9,000 I said no quickly due to the fact I have the same vehicle and know the Kelly blue book. Next thing I know my account is banned? I contact immediately finding out why and I'm told because I'm a low baller? I'm a low baller for refusing to pay $10,000 for a salvaged car that needs more than $8,000 in damage to fix and the blue book on an impala in said condition is in $2,500? Crooks I advise everyone stayyyyyy far away from these people. I showed the kbb value of my car in perfect condition? How in the world would they expect 8,000 for a salvaged car when brand new perfect condition it's under 8,000? And I have the car now I cannot trade it in for $8,000. Lmao what a joke
Global Auto Auctions have been in the industry for close to two decades. We do not own or possess these cars, in fact these vehicles are located nationwide which are stored on a member-dealer only facility, they are not open to the public. Since we are licensed and bonded, we made it open to the public and we are helping insurance companies find buyers for their vehicles. If you are still interested to purchase salvage vehicles, you might want to give us a chance. Thank you!
Overview
Global Auto Auctions has a rating of 2.7 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Global Auto Auctions most frequently mention and full refund. Global Auto Auctions ranks 21st among Auction sites.
WHO WE ARE
GAA Brokers Inc., is the parent company for Global Auto Auctions. It has long term working relationships which it has made over the past two decades with countless affiliate brokers whom are licensed and bonded, which are registered insurance companies, purchasing vehicles in bulk packages during catastrophes, allowing us to offer countless vehicles at discounted prices. Salvage vehicles for sale is second nature to us, we know which vehicles to protect our customers from buying, we have data that broker sites will never have. Broker's simply want to make their commission. Our administration believes buying Quality Salvage Vehicles takes a unique and experienced person, as many vehicles are not what they seem, to the naked and untrained eye. We ask our customers to be patient in the event we have their best interests and decided to pass on a vehicle. We urge any impatient, demanding customers to use broker sites. We do allow our customers to bid themselves directly at some if not most of the insurance salvage auctions. You can also pay for the vehicle within 2 business days directly at the Insurance Auction Facility with certain Insurance Auctions that allow it, some DO NOT allow the general public to pay them directly. Our administration is if not the most transparent of all, largest selection, cares about the end user, although we are in an industry in which it is so difficult to make everyone happy. We work with our customers through any mishaps and we grow together, we offer a VIP concierge type service that brokers are unable to, We have few competitors, of which whom have experience in Technology but not in the Salvage Industry, our staff knows the laws, title laws, will guide you every step of the way to ensure your experience is profitable. Whether you are an experienced licensed car dealer or just an individual interested in buying vehicles, we put our knowledge and experience at your service. We are ready to provide you with clear and detailed information on each vehicle on our venue, so that you could feel confident in what you are buying. We’ll make your salvage vehicle buying experience an unforgettable one!
WHAT WE DO
We provide a large inventory of salvage cars, motorcycles, boats, trucks, trailers, jet skis, ATVs and snowmobiles. All you have to do is register FREE on our website. It will take you no more than 30 seconds to complete our registration process and within a lightning speed you are free to start bidding and buying without needing your own Motor Vehicle Dealer license.
By using our service you get the best salvage car buying opportunity online. With Global Auto Auctions you are eligible to bid on and buy salvage vehicles offered for sale at Insurance Auctions in all the 50 states. Our exclusive online system will allow you to follow every step in the whole process of purchasing salvage vehicles. For those who have a busy schedule and find it difficult to stay in tune with the bidding process, Insurance Auctions in the United States offers a preliminary bidding system which enables our customers to place maximum bids on salvage cars of their interest at any time before the virtual proxy sale begins.
WHO WE ARE AND COMPETITOR COMPARISON
Global Auto Auctions is an online venue that offers you direct access to Insurance vehicles around the country each day.
Our team consists of experienced innovators and pioneers in the industry who revolutionized the industry by offering impressively low prices to our customers. In essence we virtually eliminate middlemen and their profits. Customers do not require licenses to bid at auctions because our affiliate brokers posses all the licenses needed to purchase these vehicles, but also salvage bid cards required in certain states to place bids on damaged vehicles.
Our team includes trained professionals in the insurance auction industry.
We are unlike most other sites, and we offer outstanding VIP Service. Our customers and our team, work in sync until a vehicle is acquired for a customer at a reduced price.
Our prices are truly competitive and we invite comparisons with any other online venues.
Global Auto Auctions is a group of experienced individuals from the insurance industry, salvage industry and/or financial industry. Our principals work hands on with seasoned exporters in Salvage Vehicles.
Global Auto Auctions, in collaboration with Global Auto Auctions, together with its principals, interacts with industry offices around the world to better serve our customers with variry and exciting choices.
THE BIDDING EXPERIENCE
Our team leaders are open to new suggestions and look forward to working with you every step of the way.
Our Executive Officers have the significant contacts in the insurance salvage indust
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the kind words! Were really grateful and appreciate you taking the time to share your experience. Delivering exceptional service is always our top priority, and we're delighted that we hit the mark for you. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!