The lock definitely makes unlocking the door easier. I had to get used to using the deadbolt and not the handle for locking the door when I left.
The remote is great. The range is poor. I installed a new battery and that helped. It works much better when in line of site and you can seethe lock. I park less than 30ft from the door but it is not a straight line from drivers seat to the door. I hung the remote in the car and press the unlock button as I pull in the driveway. It works so well I have been double checking to be sure I locked the door when I left.
I bought the lock with remote because my daughter can not walk so I carry her in. She is seven and thinks it is funny to squirm and wiggle when I try to unlock the door. Trying to hold the screen door open so it didn't hit her and unlock the door with a key was a challenge. Even if I forget to hit the remote keying in the code is much easier than using a key.
Grandma comes over at least once a week so I programmed a code for her. I was hesitant to give her the code because it is like giving her a key. I was with my daughter on a trip to the ER and grandma called to offer to grab items and bring them to the hospital. As she said I will stop and pick up the key I said grab a pen and paper. Gave her the code and ta da life got a little easier while in the ER.
I don't use the back door often; however, I am trying to justify in my head getting an electronic lock for that door also. And, many thanks to the gentleman who helped me via chat. He knew his stuff and made deciding if this was the lock for me a much easier choice.
After the lock was installed I told the guys at work. They thought I was a little extreme getting a lock with remote, but several of them asked where I got it and if all came with remote. I gave them the website and one even asked for a printout of the lock I got.
I highly recommend Craig if you have to talk to someone. Especially if you have a question, he's got patience, cause I had a lot of questions. It's tough to make a decision to try a $100 lock that may or may not work for you and getting it online.
Thylaar was great helping us get everything set up with our computers and locks. Couldn't have done it without his help!
I have following for more than a month on the return and no way i can reach them thru email, phone.
THANK YOU SO MUCH for your fantastic product. Pricing was just right and the customer service was superb.
Had to deal with Skip on a few occasions, always a pleasure. He is the lock master!
I received helpful, quick responses and our problem was solved! James P was great to work with!
Don is great, had a slight issue and he took care of me right away. Fast shipping and great prices.
Thank you so much for the great help! You made it simple to get the locks up and working.
Efficient website and very easy to navigate. Very fast email confirmation of order.
Jordan was so very helpful! I greatly appreciate the service that I received.
Answer: Very Easy! I've had nothing, but the best experience with customer support! All my questions, including technical questions were answered very people and completely. Please contact GoKeyless for yourself, before you make a purchase to see how great they are!
Answer: That's a good question. I believe they are legitimate company is we've ordered some products from them and gotten them. Where they're not, is there customer service or lack there of. If you have another option I purchased there. We've been going around and around for about four months now trying to get Products, return defective products, and finally get a refund. If you can avoid them and go to somebody else I certainly would.
Answer: We had a similar problem and contact each leg directly. They were more than helpful and allowed us to get a defective code so we could make an attempt to return it to the company we purchased it from, go Chi less.com. The manufacture was fabulous it was go Chi list that I would shy away from
GoKeyless has a rating of 4.3 stars from 481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoKeyless most frequently mention customer service, tech support and great job. GoKeyless ranks 1st among Locksmiths sites.