Goldstar

I was worried because of negative reviews but I had no trouble. After purchasing on Goldstar, the email with my voucher instructions came immediately and gave instructions to enter a coupon code during checkout on the venue's website. It took me all of 10 minutes total to complete those steps and print my tickets.

I am a frequent user of Goldstar.com's service. Goldstar let's me know about some really great arts, culture, and music events around town. I especially like their Red Velvet service that allows you to cancel events that you have bought, almost to the last minute. This is great because my busy and sometimes unpredictable work schedule often results in my not being able to attend an event. I used to have to "eat" the tickets but with Goldstar's Red Velvet service, I almost always am able to get a refund. This is a huge convenience and keeps me coming back.

We are going to an event with our elderly parents and the seating is general admission. I asked Goldstar Customer Service if they could help in getting seats near the aisle or not many stair steps. They called the venue and were able to get seats near the aisle and that we could all seat together. I felt very well cared for! Thank you so much Goldstar Customer Service. Plus Goldstar has great deals to such a great variety of venues!

In the old days, one went to Union Square (or Times Square) for discount theater tickets. Goldstar has ended that for the better. They highlight a great range of arts events (and sporting and other events, too). With their discounts, I'm willing to check out a play or music new that I might be on the fence about... and I've enjoyed some great companies and events I would have missed. And their website is super easy to use.

I take my mom to events. She is in a motorized scooter. She can walk, but not long distances. Goldstar has always accommodated her needs. My emails are always answered promptly and even when I make a mistake, they rectify it.

When in the process of ordering tickets, I saw Chicago, but I must have clicked on NY. I merrily went through the process of ordering never noticing the theater. I was totally red faced when I read the confirmation and saw the error. I immediately notified Goldstar and although initially they were not sure what they could do, they acted on my behalf and the tickets were taken off my credit card. While the ability to obtain tickets at a great price is the initial reason for using Goldstar it was great to have someone who could act as an advocate when you had a problem. This courtesy will keep me a customer forever. Thanks.

When I last checked Goldstar had more 1-star reviews than it does all other reviews combined.
I think that tells the story. What I dislike about Goldstar is the pop-up ads that do not go away and that I cannot close. They want me to sign in/join them. No thanks! That form of forced advertising does not work for me. Go away Goldstar and leave me alone.
I see that a 1-star review is labeled as "$#@!"
That's more generous that this annoying company deserves.

You can get reasonably priced tickets but if you need assistance you are screwed. They either don't get back to you at all or not in a timely manner.

I lost a lot of money because of their incompetence and would not recommend their service to anyone.

Sadly Goldstar doesn't deserve a single star and definitely nothing gold.

Glad I ordered my tickets through GoldStar! I read a bunch of the reviews and some not favorable but decided to take a gamble because the price was too goo to pass up. I ordered the ringside seats for Circus Vargas and our seats were great! We had front row ringside and all 3 of my girls had an amazing time and we save about $130 using Goldstar vs. paying through the Circus Vargas website! Worth trying and forming your own opinion!

Wanted to see China Lights and looked for reduced priced tickets. Found a Groupon site that had a box showing $15.50 tickets for 10.50 with the $15.50 crossed out. Clicked on it and bought 4 tickets expecting to receive a discount at checkout to $10.50 a ticket but upon seeing my charge it was $15.75 a ticket,. 25 above the original $15.50 they had crossed out. I was livid, especially since it looked like a Groupon site that I have always had good experience with. Will not use either site anymore.

Somehow I wound up double ordering tickets which I did not find out until I got to the venue. The day after I contacted Goldstar to see if they could refund my money. They had to go back to the venue and were able to get me full credit for the mistake I made. Most ticketing companies will just say "Sorry" you made a mistake and you are out of luck but they went the extra mile!

Found out that Goldstar is legit, I bought tickets that were $20 cheaper, everything went as expected and I have no complains - hope next time will have the same good experience. From my experience: convenience fee is added to the ticket no matter where you buy the ticket from, refund might be an option only if you buy insurance from other websites.

Bought tickets from Goldstar and due to a change of plans had to return them a couple of hours later. In spite of their site saying "Plans changed? No problem, You can cancel these tickets" they have refused to honor their commitment.

Used this site to purchase theme park tickets advertised at a great value. But when charged all kinds of added fees were introduced after the fact. This Bait and switch tactic used by this website is appalling and we will never use this useless site again. Could have purchased the tickets directly from the vendor for the same price. This site is a joke.

I bought a ticket for an online concert. When the time came it would not let me log in. After 30 minutes of frustration I contacted their support. After much back and forth, and condescension on their part( yes, I know what the play button looks like) they told me they could not find my account (what? You took my money and you just had me change my password three times!) Then I was told to create a new account and they would send an access code but to get to the new account page you had to click new purchase! When I asked for a refund they stopped replying to my messages. Did I mention this took about four hours?

I can't recommend Goldstar. I bought nighttime bus tour vouchers that I couldn't use before the expiration date (which, as it turns out, was within a week of my purchase). It was pouring rain and cold the night we planned to go.

The tickets were not much of a bargain/discount in the first place, even if we had been able to use them. This was $73 thrown away because I can't exchange them. I've made some purchases that went fine, but there's no way I'm using Goldstar again. Keep looking for other services that have better policies. I wish I'd read these terrible reviews, rather than assuming these voucher services are similar in any way.

Avoid! Just use their site to get ideas for yourself or your out-of-town guests, but make your final purchases a much smarter and reliable way.

I used to think Goldstar was pretty legit. Until recently. I purchased a pair of tickets via their site and 48 hours before the performance, they alerted me that they would not be fulfilling my ticket order. I asked them why all of a sudden the tickets I purchased were no longer available and they basically said 'too bad, it happens.' Not only that, but they did not offer me any sort of help getting the tickets for another date. So if you want to attend an event, with 40% confidence, you can book with them but then when they cancel on you, don't expect an ounce of help. Customer service couldn't even bother responding a second time to me. Will never use them again.

I have been using Goldstar since 2014 and have attended 57 events over the years. I've never had an issue with the company or the tickets. Sometimes the tickets are delivered digitally and sometimes they are at the event's will call. I feel like Goldstar does a good job of giving notifications on the ticket delivery method and I've never encountered an issue with admission at any venue. I've also never had an issue with obstructed views with a venue. I will continue to purchase tickets from Goldstar!

I ordered Knott's Berry Farm tickets that said they would we be emailed in 12 hours and I have not received them. I think it's crazy that they do not have a contact number and no one will return my e-mails. I live or of statue and today is the only day I have to use the tickets. Really hope they take care of this.

I have had the privilege of using Goldstar for many shows, always tremendously satisfied with the value proposition they are offering, and perhaps just as important, the flexibility of the company to accommodate you. I had to cancel a show just last week, an hour before the show... answered quickly, offered another show, and when I was unable to make it, immediately offered me a credit. The response is timely, flexible, and every representative I have used is exquisite!

I have purchased many deals, and honestly have had plenty of buyer remorse, with little help from the big boys of the coupon business... days after purchase.

Goldstar is my FIRST CHOICE in the coupon wars... utterly refreshing in every way and beyond. Excellent selection, amazing value and with each correspondence you actually do receive timely, helpful answers... they are on YOUR side! Enjoy, and keep it up G*!

~Demetria

I have been purchasing entertainment events from Goldstar for quite a few years. When
I had a family emergency & was unable to attend a play I'd purchase tickets for, Goldstar
Followed up diligently once I e-mailed them. They contacted the venue and I was able to
Attend another evening seats were available. Their quick response and customer service
Was excellent.

Terrible seats, terrible acoustics, obstructed view.

Paid for orchestra seats section B based on a seating chart from the theatre's website that differed from GoldStars. I was given the back of house seats which are terrible. Contacted customer service in advance to get the seats changed or refunded. Madeleine was no help at all.

Goldstar Events: You get what we give you, not what you paid for...which is why I'll be using another ticket service moving forward

Bought tickets for the family for a show and dinner. It was the pirates dinner in Buena Park on Goldstar it says to pick up tickets at will call. I got there and they said my purchase was not in the system. They asked where I got my tickets and they said they don't do business with Goldstar. The show was sold out so I could t even buy tickets there. I reported Goldstar to my credit card company since there customer service doesn't want to respond back. Do not use Goldstar they are a fraud.