Good Goth

I ordered a coat from GoodGoth. I was hesitant because I had not done something like this before. The information indicated the coat would arrive in 2-3 weeks. Much to my surprise, it arrived in 10 days, and it was even nicer than the pictures and descriptions made it out to be. I am very happy with this experience and I will shop with GoodGoth again!

I have ordered from there a few times, shipping says its takes 1-2 weeks. Every time I have ordered from there it takes up to 5 weeks and with no notice that the item is on back order. Customer support says the same thing every time that its on back order, it doesn't say anywhere when buying the product it is and you dont get an email about it being late. This store is unreliable and not recommended to buy from.

The coat came in a timely manner. Looks like good quality and she likes it. I like the way it looks on her and it goes well with her purple/pink hair. Oh, did I say she is over 60.My daughter suggested a Goth store for her and it worked. Look forward to more purchases. Thank you

Being as how I've never purchased a corset before, I was a bit nervous. The sizing tips really helped, and though I had to wait a bit... my corset has arrived and looks HOT! I will be attending The Great $#*!ens Christmas Fair this Saturday and going Steampunk. I am so excited! This corset is super well made, sturdy and gorgeous! Thanks, GoodGoth!

I am so pleased with my recent order. I got a mystery apparel and mystery accessory bag. The apparel was two items. A tunic and leggings, which were both lovely.
The accessory bag was full of great stuff. I got earrings, bracelets and others.
I am enjoying my order so much.

The website is easy to navigate, a question I had, not found in the FAQ, was responded to within an hour, all the items I ordered got to me within the time frame specified, and were of excellent quality. Keep up the awesome work!

I ordered a Bound by Love corset from Good Goth in late November with the hope that it would arrive in the UK in time for a Christmas function on 12 Dec. I know that the delivery time can be a while so on the last day of November I enquired about the possibility of delivery in time for 12 Dec. The Customer service team required promptly bearing in mind the time difference US/UK and told me that the size I wanted would take some time to get but that they had the next larger size available in stock. OK, that'll do and can I have a Proserpina necklace set to go with the order please? Yep, no problem! Dispatched the same day and arrived in good time for the Xmas do. The corset is tremendous in quality and style, my wife is delighted with it. The necklace set is also stunning. Well done guys and gals! Truly amazing quality and service.

It's hard to find unique clothes that fit a very plus-sized female, and it's hard to find ready-made, quality steampunk clothing... I was ecstatic to find that GoodGoth carried plus sizes. I was over-the-moon that their offerings fit in my budget. I was a little worried that they posted that they were a small business and I found out that they were across the country, since I was running up on the deadline of a birthday steampunk murder mystery party and it had taken me THAT LONG to find GoodGoth. Maybe because they are a small business that they came through for me so spectacularly. I am VERY happy with my steampunk skirt, I was told I looked awesome in it, and I'm looking forward to exploring the other fun things that GoodGoth offers in my plus size. Would definitely recommend!

I have always had a great experience ordering from GoodGoth. They ship items in a very timely manner, and returns are easy. Their merchandise selection is fabulous!

Their stuff is sent our fairly quick, shoes do take a tad bit longer but that's ok! Their stuff is made so nice and so comfy. Definitely one of my new favorite places to shop

Second time ordering from this company and I am not disappointed. I love the merchandise and prices. Great quality and wonderful choices. Will order again. Oh, have to say, GoodGoth has great sales!

I freaking love this store! I buy all my hair dye here and they have killer deals called deal of the day where they have an item at half price or something. I got some awesome deals here!

I was looking for plus size goth clothes on the internet, and there are not many. I found good goth and was pleasantly suprised at what i found. They are true to there name without gimmicks.

I love goodgoth! I'm hooked on the deal of the day and the mystery bags. My last mystery bag had a $70 dress in it and I got it for $14.95!

Short version: ordered three steel boned corsets in different sizes for gifts. They were all awesome. 'Nuff said.

I've ordered from this business for years and have never been let down. They offer items that appeal to my sense of style. Keep up the good work!

Is this the same Good goth I know?
I waited patiently for my Bini. April- now.
If this is the same store?

I ordered a dress may9th for a wedding the web site says if there is a ship date you need it by let us know and we will try to work with you. I stated when I ordered the dress i needed it by june4th if this was a problem to please contact me. By the 14th it struck me i didn't get tracking or any contact about the dress so i contacted them. I was told the dress was out of stock and was coming in the 24th. I asked if i would get my dress by june 9th (thats when i really needed it) as i asked when I placed my order and was told i don't know. I cant guarantee when you will get it. I said well seeing as how im in canada that doesnt seem like enough time why was I not contacted? I was not given a answer only asked if i wanted to change my order. She then told me she thought it was enough time they ship to canada all the time. If i did need it by the 4th thats 10 days to ship it to me from the states to cananda via usa postal service.

Very poor customer service at no time was i contacted about the out of stock no apologies. No one mentioned I might not get it by the date requested or asked what id like to do. I got a very who cares attitude from someone named mare.

I love the fact that goodgoth sells REAL plus size clothes not this xl crap most mall places call plus size

My daughter and I ordered a beautiful corset outfit for her prom along with a size shoe she always wears, size 10. The WRONG size corset outfit was sent, and the shoes didn't fit ===since that has never been a problem, I see it as their shoe sizes being off. They sent a new corset outfit out but the shoe situation took forever to "fix". FINALLY after a lot of bantering back and forth to a nameless person, nobody communicates with a name, very unprofessional, they actually refunded the whole order. That was VERY nice. Here's the kicker. We actually (unfortunately) decided to attempt to order a different pair of shoes -- Lace Toe Peep size 11 -- thought we would try a size up thinking they would actually fit, too big, we sent them back --IN A BETTER PACKAGE THAN THEY SENT US---. GOODGOTH, claimed we sent them back in poor shape and they "had substantial wear and tare". MY DAUGHTER SIMPLY TRIED THEM ON, DIDN'T FIT, PUT THEM BACK IN THE BOX (BTW: it was originally sent to us in a bashed in box, poor shape! AND they say if we send a box back in that shape we will be charged $5! What a joke!) So, they REFUSED to exchange for what we were going to try to do, see if the size 10 in this shoe style fit. I think they just didn't want to bother to deal with us again... very unprofessional and terrible experience for me. I will never shop with this business again. My lesson learned here is to look over every inch of a product I buy before anything transpires and if it is not sent to me in perfect shape to contact the company right away ****SILLY ME FOR EXPECTING THE SOLES OF THESE SHOES TO ARRIVE TO ME IN NEW SHAPE*** because I didn't inspect them I am being blamed for the damage! What a crock! NEVER again with this poor excuse for a company.

Sent an exchange with tracking... Day 7... Still waiting. Emailed... No response. Unprofessional