Goodnight Macaroon

I've ordered multiple pieces from this website and I am so disappointed. Waste of money. I even ordered a dress size large and I'm a size 4/6 in pants and not a curvy girl and it fits like a child's size large. I never even received this item I ordered and was really excited about it. They have messed my order up and given me horrible communication on fixing this. I paid a lot of money for this item and still have no answers. It's so disappointing.

I placed an order for a dress and top over 2 months ago. I still have not received my items! I received an email soon after ordering that my items had been shipped. I was unable to track my package because the tracking didn't go to anything! I have contacted them several times and they keep telling me to wait. I contacted USPS and they said the tracking number I was provided by the company was for a package shipping to a completely different state... I have reached out to demand a refund and haven't heard anything back. I have filed a claim with my bank.

I don't even know where to start. HORRIBLE quality, 6 items (all damaged or stained or labels sewn on wrong or sizing AGGRESSIVELY off) crammed into the tiniest taped up ball that took forever to cut through because I didn't want to cut the clothing. Took ages to get here. NEVER expect anything refunded (sent pictures of stains, clothing description sizes with a measuring tape showing they're off, seems just pulled out everywhere) no refund. I ordered a dress in a medium and it could've fit 3 of me. I took a picture and sent them the measurements showing they're off, showing another dress from them in a medium, showing the dress being backwards with the label sewn on wrong, I could literally write a novel on everything that was horrific with them, and 0 refund, they found nothing wrong with anything, no help at all.

Literally do not buy ANYTHING from here. I was so excited cause the items looked cute on an influencer so I got like 10 things expecting good quality and all were GARBAGE.

I even messaged the influencer saying like "girl I love you, but this brand is god awful and I was so disappointed in the quality and everything after"… I've never seen her post a thing about them since….

Horrible.horrible.cheap.waste of money.awful service. Literally the worst purchases I have ever made and I order a TON online.

Their website shows soo many cute items but they show up completely different. I saw a review prior that someone's sweaters smelled funny and I figured after a few washes it would be fine so I ordered the sweater and the smell never came out. Shopping takes WEEKS. Then goodnight macaroon never sent me one of my $60 sweaters. They have no customer service phone number. Only an email. They would only respond to my emails at 1:00 am and I followed up for weeks and all they said was "were looking into it". So after a few months I gave up and accepted they stole my money and weren't going to give me a refund or send me the item I bought.

I ordered an item a month and a half ago. The company says it was shipped the item and gave a tracking number from the US Postal Service which claims it is still waiting for it. Since the item was shipped from Hong Kong, I am sure the postal service hasn't gotten it yet. I emailed Customer Service. They told me they would look into it 3 weeks ago and that they can't refund my money since the order has been labeled fulfilled. Don't use this company!

I recently bought a purse online. Once received I was VERY dissatisfied with the quality of the bag. I paid $70 after a $20 discount code. I am so disappointed that I even spent $70 on this bag, I couldn't imagine paying full price. The print is awful and the quality is very poor. The only red on this purse is on the bottom. I reached out to customer service to return the product and what the necessary steps were. I was informed that bags are considered accessories and are un-returnable. I responded that I don't need my money back and I'm happy to make another purchase in exchange for the purse. I was then told I couldn't do an exchange and that my purchase was FINAL. (I did not buy a clearance item) As a consumer, I feel that this is the worst customer service I have ever experienced. I also should mention that the emails I received from customer support were not the friendliest.

Don't waste your money.

This website has the cutest clothes, the best customer service and the best deals. I have ordered a few items from them and have never had any problems at all. I plan on ordering many more in the future as well, I am a loyal and lifetime customer now!

I cannot emphasize enough how awful the quality of clothes were that I received. Thread color for stitching all over the place, awful stitching with weird horns on sweater shoulders, awkward lumping. Or just wrong color used in the middle of a sweater that looked like an attempt to fix a rip? Boots with rips, faulty zippers, everything is visibly glued on with glue showing everywhere

Ordered a dress in a medium that came as double the circumference size they had listed on the website (I measured). When I sent them the picture showing the measuring tape on the dress, their response was "we looked and don't see anything wrong". Label was glued on the wrong side of the dress and the fabric was like recycled cardboard

Takes weeks to hear anything back and they tell you to return the items. I tell them it was shipped in a crammed packed package that was literally wrapped I don't know how many times in tape to make 6 items for in a football sized package. It took FOREVER TO OPEN because I didn't know where I could cut without hitting fabric.

When they realized there was no return label TO CHINA they asked me to "send a hand written parcel with my name, item numbers I'd like to return, and my address"…. Why would me sending a hand written parcel with the information (not asking for the items returned, just the info) that you literally have right in front of you?

I tried to write a review on their website and they told me they monitor their reviews first off. I am so infuriated with this company. Not only did it take over a month to get my items but they suck! So cheaply made and they smells of spray paint and plastic. I got a sweater that fits all, ha! That was a joke, good luck if you are over 5 ft and 110lbs. And the boots, the boots that have all these amazing reviews. The bottoms are literally spray painted and the heels are plastic. I'm sure I'm going to have a hard time retiring this crap too!

I bought from here, because I have seen several bloggers mention this website, despite terrible reviews. It took over a month to receive the items I purchased. I understand it happens; however, when I received the items there was absolutely no way I would purchase from here again. I am petite (5'6 115 pounds) and the size small was so small that it could fit a 6 year old. From the fit of the size small, I'm not sure that the Large would even be good. Way too tight, and was way too short. On top of everything else, the product looked SO cheap. Listen to other comments. Terrible. Will not receive my business again.