Do not purchase anything from this company. It is a scam. First I did read the return policy prior to purchasing. Once I received the below average quality items (the shoes I ordered had a staple going through the sole-happy I didn't I hurt myself because it was their OTK boots), I went to complete the return form sent with the clothes and it was a completely different return policy! Saying anything great than 20% off can only be refunded for store credit- well everythings discounted because it's a scam. There is no phone number listed for the company, clothes ship from Hong kong, and every Instagram person endorses them. So many red flags I'm mad I missed. I have reported them to the FTC.
Their clothing is extremely poor quality--took longer than six weeks to arrive and the boots smelled terrible. The shoes are incredibly cheap and the clothing is made cheaply overseas. Tried to return and submit a PayPal claim--had tracking number and delivery number and receipt but could not get money back. Goodnight Macaroon is a complete scam and should be shut down. I will be reporting to Better Business Bureau and Federal Trade Commission. The Instagram influencers who promote this business should be ashamed as they're scamming people out of money.
Fist of all, there's no way this is one size fits all. is super small and fitted, works for me because I usually use S/M. Tooke forever to arrive not the timeline they give and came smelling horrible. I bought after I saw in an influencer but the quality is not the same if the return process I would do. doesn't worth the price even with the 40% off. really disappointed.
Ive ordered several times and beyond the long amount of time it takes to arrive, I have been very pleased with my items. Things fit true to size and are of good quality. The style are great and the prices are affordable. I have recommended them to friends.
Goodnight macaroon has poor quality items at a high price. Like another reviewer, I caved with a 40% off and free shipping offer. I bought the OTK boots that people rave about and received 2 right foot boots!
And honestly the quality is not great anyway, don't believe the good reviews on these.
Anyway, contacted customer service and have had no response. I also ordered a camo sweatshirt that is not great either. Really poor coloring. Bummer.
Don't order from this company!
I found this website through bloggers on instagram. I assumed this was a reliable clothing store if famous bloggers were posting about their clothes. It's been a month and my tracking info still says Hong Kong. I wish I wouldn't found these reviews before wasting a ton of money. Lesson learned the hard way.
I ordered a dress months ago and received a defective dress with snags and poor sewing. I tried to convey to customer service that I want a new dress shipped and I wasnt going to use my money to return their defective item - that's not fair. After a week of emailing, they finally they understood what I was talking about and sent me a new dress and told me to keep the defective one. The new one arrives weeks later, and is ALSO defective. After another week of emails, I told them I just want my money back, and they eventually give me a store credit. Customer Service needs work, and the shipping is really slow, and the one item I received was crappy both times.
The company is based in China so I expected a long shipping and possible weird sizes. One sweater I ordered is great. The other is a freaking joke! It was a one size fits all "oversized" sweater. It was a cropped top on me! I am 5'4" 120lbs for reference. I looked up the measurements on the website and compared the sweater I got. It was so far off! I have emailed them and tried to chat online multiple times and no one responds! I also sent them pics of me wearing it and with a measuring tape next to the sweater marking how big the sweater SHOULD be. I tried to leave a review of the sweater online and it has to be approved before it posts and guess what... it never posted to their website! I am so pissed at this company. Please be advised!
Yesterday my friend told me about this website for online shopping. I Visited their website and saw the dresses were cute and the price is very genuine. I ordered a 3 dresses and today i received a order confirmation email.
Do not buy from this website! It's all low quality clothes drop-shipped from China, look up the practice of drop-shipping and you'll see how it works. The influencers who shill this crap don't actually wear these clothes, they put it on once for a "review" and don't wear it again. They're all being paid to say positive things. Also the five star reviews on this page are all Goodnight Macaroon employees/shills. Notice how they all only have one five star review for this company and they're all written in broken English?
Overview
Goodnight Macaroon has a rating of 2.1 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Goodnight Macaroon most frequently mention customer service, store credit and tracking number. Goodnight Macaroon ranks 424th among Women's Clothing sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members