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Overview

Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 15th among Search sites.

  • Service
    174
  • Value
    161
  • Shipping
    120
  • Returns
    112
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 32.4%
Positive
11
Neutral
4
Negative
19
View ratings trends
73
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How would you rate Google?

Reviews (858)

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Reviews that mention popular keywords

search engine (122) search results (27) credit card (23)
Thumbnail of user paulf272
Arizona
3 reviews
21 helpful votes
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June 21st, 2018

I had to get rid of google because of the security issues caused with my security programs from Bing. Way I figure it, why not just use what came with Windows. So I do.
So when I browse I use their, ( Bing's) product, because of the too many ads and videos loading on ( Google's) browser constantly. That is the background.
I looked at your (Sitejabber), browser extension. I did not have to go far. Actually the landing page for your browser extension, shows clearly that this extension is a google product run by google. So this is not a go at any time on my computer.

It's funny really. Ever since I got rid of all the extra browsers and their security programs I have had smooth sailing. I was informed that 2 security programs will fight each other for computer resources, causing lockups and such. So I went with what the computer came with and have no problems now.

True I lose you tube, but that's a whole other story. I sure do wish there were browsers and face book like places that actually believed in American ideals like free speech and privacy. Google is not one of them.

I do not work for, nor have ever worked for Windows or any of their companies.

Date of experience: June 21, 2018

Thumbnail of user kk520
California
1 review
0 helpful votes
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May 24th, 2023

Google really wants everybody to have 2 and 3 step verifications with their phone even when you don't elect that you want it. I'm locked out of my account because my phone is messed up and now they think it's hackers trying to get in. If I have the correct password just f******* let me in! I'm getting really tired of this. I mess up my phone too much and forget my passwords too often and it affects my whole life because Google has to be extra. Google doesn't help in these situations, they make it worse. I'm so stressed out because every site wants to send a code to my email or phone, including the phone company before fixing my phone. I didn't select that I wanted any 2 step verifications, but they just force the s*** on me when I have a tough enough time already. This new security stuff is just annoying, frankly. I haven't even been asked any security questions, everything they want to identify me has to do with my phone. Occasionally, they will allow me to verify through another email on file, but that option is not always presented to me. I wish I could stop using google because I'm so mad but it's like they own everything and I'm forced to deal with them. Even my school account goes through them. I'm just so frustrated and this is not the first time I've felt this regarding when I have a phone malfunction etc.

Tip for consumers:
The more you lock people out and they need to create new passwords or accounts, the more they can't remember wtf they are. Then there's more risk of hacking because people start saving all their passwords to Google and it's all there super vulnerable. Simplify it please, like f***.

Date of experience: May 24, 2023

Thumbnail of user xavierm
Costa Rica
6 reviews
14 helpful votes
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September 4th, 2011

It is a great site, its simplicity and spot on results sometimes feel like magic. Only kind of downside is all the farming of information they do, but aside from that it is my #1 visited site

Date of experience: September 4, 2011

Thumbnail of user doradoi
Missouri
5 reviews
19 helpful votes
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October 31st, 2014

Google is falling off. So many products that get developed and never truly see the light of day. I have used so many google services that just stop getting support. Such a shame.

Date of experience: October 31, 2014

Thumbnail of user lauretter
New Jersey
1 review
3 helpful votes
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January 24th, 2014

Scam, purchased a so called Slim Cleaner. Then they try to sell you more crap. The guy even told me that Slim Cleaner wouldn't work. So sorry I gave into purchasing. My lesson.

Date of experience: January 24, 2014

Thumbnail of user jeremiahw9
Georgia
3 reviews
10 helpful votes
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January 27th, 2016

USE BING FOR SEARCHES. Google policies are made by biggots. Google will not allow gun stores to advertise or use adwords? I am trying to advertise my mattresses and appliances (my main business) on google which said it violates there policy. I was told no guns, gun parts, or anything that shoots out a projectile at high velocity, which includes bb guns. GO $#*! YOURSELF GOOGLE

Date of experience: January 27, 2016

Thumbnail of user kr158
Florida
1 review
1 helpful vote
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August 6th, 2019

Who the hell ARE these people?! I was overseas for a few months and when I got home I started seeing charges on my Paypal acct. Seriously?! How is this not a crime?

Date of experience: August 6, 2019

Thumbnail of user spartans1
Michigan
1 review
1 helpful vote
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February 25th, 2020

STAY AWAY FROM THIS COMPANY.
IF UNAUTHORIZED CHARGES SHOW UP IN YOUR ACCOUNT, CALL *******727 TO HAVE THEM REMOVED.

IF SAFEKART DOES NOT COOPERATE, REPORT FRAUDULENT TRANSACTION TO YOUR BANK OR CREDIT UNION.

Date of experience: February 25, 2020

Thumbnail of user johnb380
New Jersey
1 review
26 helpful votes
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May 5th, 2015

Safecart is a $#*!ing joke, pathetic scam company that does nothing but slow down and $#*! up your computer. I have a masters in computer science so its safe to say this site is pure trash and does NO BENIFIT FOR YOU COMPUTER IN ANY WAY! There are free programs that work a million times better.

Date of experience: May 5, 2015

Thumbnail of user pamelat29
Florida
2 reviews
5 helpful votes
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October 24th, 2017

Safecart apparently engages in nefarious - if not outright fraudulent - billing practices. I discovered today that I, too, have been misled (scammed, really) by Safecart as a result of registering a Wordpress plugin - free version - for which the invoice showed Total USD: $0.00 but my Paypal account was charged $97.00. Upon examination of the emailed receipt, the total still showed $0.00, but there was a reference to a "subscription" for $97.00 at the bottom.
Outcome of a refund request is pending, but in the meantime, I reported the transaction to the FCC and encourage those of you who've also been scammed to also report the company to the FCC so that (hopefully) something will be done about Safecart and its nefarious practices. The FCC form is at: https://complaint.ic3.gov/default.aspx?#.

With just a quick Google search regarding Safecart, I found the following links to forums, threads, reviewing sites, etc. relevant to Safecart and its practices:
https://www.paypal-community.com/t5/Refunds-and-cancellations/SAFECART-IS-AN-INTERNATIONAL-SCAM-SEARCH-THE-INTERNET-FOR-ALL/td-p/*******
https://www.paypal-community.com/t5/Refunds-and-cancellations/Block-payment-to-Safe-cart/td-p/*******?profile.language=en-gb
https://www.sitejabber.com/reviews/www.safecart.com
https://www.paypal-community.com/t5/Refunds-and-cancellations/Block-payment-to-Safe-cart/td-p/*******/page/3
https://safecart.pissedconsumer.com/
https://safecart.pissedconsumer.com/my-bank-statement-has-www-safecart-com-purchases**************.html

Why hasn't Paypal blocked Safecart?

Tip for consumers:
If you've provided any Paypal information to Safecart, act immediately with Paypal and your bank (if applicable). To ensure Safecart is not silently charging you for a "subscription" that you didn't authorize, log into Paypal, go to Profile-Profile and Settings-My Money. Look for My Preapproved Payments, and click on Update. Click Safecart and choose Cancel. Ensure its status changes from Active to Inactive.

Service
Value
Returns
Quality

Date of experience: October 24, 2017

Thumbnail of user ads16
Bangladesh
1 review
0 helpful votes
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April 7th, 2023

Here are some tips for writing a cover letter for a graphic designer job application:
Header with your contact information
Personal greeting
Engaging introduction
Overview of your relevant skills, experiences, and qualifications
Relate your past design accomplishments with what the company is seeking
Express your enthusiasm for the position and the company
Polite closing

Date of experience: April 5, 2023

Thumbnail of user xxxsepirothxxxl
Switzerland
14 reviews
20 helpful votes
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October 18th, 2018

Life is hard as a weeb. That is why we need safe spaces like anime island where noone criticizes us and we can be who we really are. I love this site.

Date of experience: October 18, 2018

Thumbnail of user garyc32
GB
1 review
11 helpful votes
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June 23rd, 2014

Absolutely disgraceful that these scam artists are free to roam the internet with a fraudulent charge list as long as their thieving fingers in the guise of a trustworthy enterprise... BEWARE.

Date of experience: June 23, 2014

Thumbnail of user brendam21
Kansas
1 review
5 helpful votes
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January 13th, 2014

I called to activate the product, the guy went through my system so I thought I was going to get help with my problem but no he showed me what the problem was then went to his sales pitch. I immediately cancelled & demanded a refund. I got an email letting me know I'm getting my money back but no appologize for the inconvenience. RIPOFF - STAY AWAY unless you want to throw your money away.

Date of experience: January 13, 2014

Thumbnail of user mikem246
Canada
5 reviews
5 helpful votes
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April 14th, 2015

I only use this search engine because it is very confident with its results and have a good search accuracy. Would recommand over other search engines.

Date of experience: April 13, 2015

Thumbnail of user juand67
Colombia
2 reviews
1 helpful vote
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May 23rd, 2019

In it you can find everything from a needle to an atomic bomb, it all depends on how you use it, these platforms make the Internet a world to be explored

Date of experience: May 20, 2019

Thumbnail of user rickeyb42
Tennessee
1 review
0 helpful votes
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February 24th, 2021

I met my life partner here on Zoosk. I never really knew what I was missing until we found each other. You too can find what you are looking for here as well. Best of luck.

Date of experience: February 24, 2021

Thumbnail of user elvar13
Ohio
1 review
0 helpful votes
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November 21st, 2020

Never got what I ordered I paid over70$, I received a couple of wire that looked to be for an android electronic but broke before I could even charge anything. I also paid 2 DHL charges and it came through USPS

Date of experience: November 21, 2020

Thumbnail of user nicolef13
Tennessee
1 review
5 helpful votes
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April 29th, 2014

The first time I heard of this web site was about 20 minutes ago when I opened my banking app and noticed they charged my debit card $29.00. In a panic I called my bank because this would put me in the hole. SEEMS AS THOUGH THEY ENJOY PREYING ON PEOPLE WHETHER THEY ACTUALLY MAKE PURCHASES OR NOT AND I DEFFINATELY DID NOT.

Date of experience: April 29, 2014

Thumbnail of user dddl
Texas
1 review
18 helpful votes
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October 11th, 2014

Safe cart sucks fake cleaning softwares instead of actually cleaning my computer they installed a bunch of antivirus softwares that dont work do not fall for this scam got ripped of 180$

Date of experience: October 11, 2014

Thumbnail of user oaksevokes
Wyoming
2 reviews
1 helpful vote
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March 20th, 2024

The reviews on stores and businesses on Google Maps is higher than it is in reality. It is not posting one star reviews at all. I am sick of corrupt places.

Service
Value
Shipping
Returns
Quality

Date of experience: March 20, 2024

Thumbnail of user stephens73
California
1 review
8 helpful votes
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February 13th, 2015

I never signed up but was charged, and I don't even have a microsoft product and I am a software tech, why would I need them? Called my bank and stopped all charges.

Tip for consumers:
block them anyway you can

Date of experience: February 13, 2015

Thumbnail of user robertot
Italy
12 reviews
17 helpful votes
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October 1st, 2010

I love Google as serach engine, but I don't liek so mach the new instant results. It seems that Google wants to decide what you have to esarch (sure, you can still write anything you want, but in the meanstimes you have to see results for what it think you have to search...)

Date of experience: October 1, 2010

Thumbnail of user rejeanbrider70
Louisiana
1 review
1 helpful vote
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February 8th, 2024

I have been doing business with them for 2 years well in January 2024 they decided my business was fake and shut down my account since then business has tanked and here I was thinking Google was out to help small businesses but it is there company I just need to know why I am a legitimate company I have all paper work to prove WHY?

Date of experience: February 8, 2024

Thumbnail of user toddg14
New Jersey
1 review
5 helpful votes
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February 10th, 2015

Bull$#*! site. Got screwed. They charge you for unauthorized charges. They did nothing for me. And never get a report. Could not get money back. Scammers! Beware!

Date of experience: February 10, 2015

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Thumbnail of user maxw84
Max W.
Typically does not respond to reviews

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