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Overview

Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 6th among Search sites.

  • Service
    174
  • Value
    161
  • Shipping
    120
  • Returns
    112
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 35.1%
Positive
13
Neutral
4
Negative
20
View ratings trends
73
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How would you rate Google?

Reviews (858)

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Reviews that mention popular keywords

search engine (122) search results (27) credit card (23)
Thumbnail of user jamies56
Canada
1 review
15 helpful votes
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January 4th, 2015

Call and get a refund, they will refund your money, demand it!

To request a refund on any product purchased using RevenueWire's SafeCart, please contact Customer Care at *******727. Due to differences in processing times by the major credit card issuing banks, refund times may extend to 15 business days. - See more at: http://www.bbb.org/vancouver-island/business-reviews/computers-software-and-services/revenuewire-in-victoria-bc-*******#sthash.5QyJSYWW.dpuf

Tip for consumers:
Call and get a refund, they will refund your money, demand it!!

Service
Value
Shipping
Returns
Quality

Date of experience: January 4, 2015

Thumbnail of user richardm730
Arizona
2 reviews
14 helpful votes
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August 12th, 2018

Google has done a great job of providing great service and protecting privacy. Unlike other social media companies, I really appreciate what Google brings to the Internet.

Date of experience: August 12, 2018

Thumbnail of user bobbym159
Tennessee
1 review
1 helpful vote
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September 24th, 2020

On Monday or this week I needed a watch. I went on line and found one At Service Jewelry & Repair in Hendersonville, TN. I called and spoke to Michelle. She sent me pictures of several watches allowing me to choose the one I wanted. I made my selection called Michelle back and paid for it by credit card on the phone. Since I am one of those who is at risk for COVID and did not want to enter the store she allowed me to call when I arrived and brought the watch out to my car. She graciously extended me the courtesy I needed to get the watch I wanted for in a comfortable environment for which I am grateful. My name is Bobby

Date of experience: September 23, 2020

Thumbnail of user fredp1
Kentucky
2 reviews
11 helpful votes
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November 9th, 2010

I love Google.com; but Bing.com is so much better and is more accrute when it comes to these things. Like i look up mesopatamia and i get modded controllers for a xbox360. Speaking of it i will do one on micro soft next. BY: evan www.assassin33.weebly.com

Date of experience: November 9, 2010

Thumbnail of user annemc
Massachusetts
2 reviews
7 helpful votes
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February 9th, 2014

It was good while it lasted. In the last years they became greedier by the minute. I still wait for the next search engine who will not track all my "online breaths"!

Date of experience: February 9, 2014

Thumbnail of user chirishs
India
2 reviews
1 helpful vote
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December 27th, 2020

I ordered a few dresses which were exactly like in the pictures. Delivered within the timeframe provided by Sarah and she also gave me a $30 gift card for the next time.

Service
Value
Shipping
Returns
Quality

Date of experience: December 27, 2020

Thumbnail of user lauriez
Colorado
2 reviews
4 helpful votes
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September 21st, 2015

Every time I call them (which is every two days!) the say they'll fix my computer, but NOW I'm finding my photos, some documents and different things I had ARE GONE! They are no where to be found!
The reps are in India and take hold of your computer VERTUALLY! They take 24 hours to get anything done, so it's annoying!

Date of experience: September 21, 2015

Thumbnail of user karusunek
Samuel P.
New Jersey
96 reviews
307 helpful votes
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May 25th, 2017

Just about anyone that has access to the Internet knows about Google. They provide a large number of online services including their infamous Search engine and their online email service. Since 2004 I have been a Google user as I have always found other search engines to be inferior to the results I would find on their search engine. The email service they provided worked a lot better than competing free email services and was actually better for searching and indexing than paid services at the time.

Over the past 5 or so years I have noticed that the search results are quite biased in the sense that they tailor the results to your interests. This can lead to a negative impact on the results as users are more likely to see information that confirms their own opinions rather than providing them with contradictory information which can help them form a more educated opinion. Google has also expanded the information they collect on their users in order to give their advertisers more information about their audiences.

Google, and by extension Alphabet, has expanded into so many different types of markets including mobile phones. As a result, it can be quite difficult to avoid the eye of Google. Overall they provide a good service to their users, but a lot of decisions over has reduced the usability of their online services and they further isolate privacy-minded individuals with business decisions that make you question whether or not they have strayed away from their original ethics.

Date of experience: May 25, 2017

Thumbnail of user carlam
Illinois
1 review
3 helpful votes
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December 14th, 2009

I used to use it all the time but since they are now promoting the so called "climate change" site I am switching. They sold out. This is a political move they should not have made.

Date of experience: December 14, 2009

Thumbnail of user oliviak40
Bangladesh
1 review
0 helpful votes
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June 27th, 2019

I'm very glad. Overall, good experience. I really liked taking their lead-on-demand options. Not all lead made equal, but Setschedule gives you the option of taking them when you want them.

Date of experience: June 27, 2019

Thumbnail of user glens22
GB
1 review
9 helpful votes
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December 1st, 2015

Purchased Totalcare 30th Nowember (yesterday). Download very quick as was the first scan (3091 problem area's). Cleaned as per instructions, all ok(ish). Had a funny feeling this AM. looked for reviews on line. Amazed at the problems etc. decided this was not for me, contacted SafeCart at 1310hrs today, asked for a refund, no problem. At 1315hrs refund completed.

Date of experience: December 1, 2015

Thumbnail of user ratheshm
AE
1 review
4 helpful votes
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October 13th, 2013

Bought spyhunter a maleware software, its not activating tried to cancel my subcription and tried to stop the recurring payment from safecart.com but the site is not accepting the login when tried to cancel! Am from UAE so 39.99$ gone - this is one of the site getting money just for people who fall prey for a service they need for a desparate moment

Date of experience: October 12, 2013

Thumbnail of user kateb11
Massachusetts
1 review
3 helpful votes
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October 20th, 2013

This organization is a complete scam! They promised to fix a problem I was having with my email. Told me I had a virus. Tried to charge me $350.00 to fix it! Then promptly DELETED my mail! STAY AS FAR AWAY FROM THIS "COMPANY" as you can. They are incompetent and predatory.

Date of experience: October 19, 2013

Thumbnail of user maxp78
New York
1 review
17 helpful votes
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October 25th, 2018

Charged me for something I never signed up for. Collaborates with scam websites to do their payments (infotracer.com). Still battling to get the money refunded.

Date of experience: October 25, 2018

Thumbnail of user randikaa
Sri Lanka
3 reviews
2 helpful votes
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May 25th, 2020

Google My Business is a free tool for businesses to manage their online presence across Google, including Search and Maps. Google is the go-to search engine of choice: as more and more consumers conduct multiple searches on it every day, more businesses are vying for top SERP results.

Date of experience: May 24, 2020

Thumbnail of user ramonf
California
13 reviews
60 helpful votes
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August 24th, 2011

I like google. It's practically the only search engine I'm using right now. But if you are looking for information or facts, I think wikipedia is giving them a run for the money now. :)

Date of experience: August 24, 2011

Thumbnail of user dennisg8
New Jersey
1 review
1 helpful vote
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October 4th, 2012

I fell victim to Technical Support Today - and the service was billed through SafeCart Payments in the amount of $99.99USD. I contacted TST and asked for a refund, (for many reasons) which they (actually it was a Kevin - if that is his real name) told me I would receive, but they never put in for the refund. I contact SafeCart (had to wait five minutes for someone to pick up the phone...) and spoke to Mark who was courteous, smart, friendly and very helpful. Within minutes he issued me a credit, sent me verification via email and that was it. If this was in fact a true credit transaction, and I have no reason, yet, to believe otherwise, then I strongly recommend SafeCart as being a reliable, trustworthy and accommodating company to deal with. Technical Support Today might be a SCAM - depending on your definition - but this company, SafeCart Payments, which processes payments for many companies IS NOT!

Date of experience: October 4, 2012

Thumbnail of user kabirk11
India
2 reviews
0 helpful votes
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February 6th, 2021

I love the clothes from this website! I am so glad I found them... everything has been spot on, fits wonderfully, styles are trendy and lots to choose from! Thanks for being here for us!

Date of experience: February 5, 2021

Thumbnail of user katherinem365
New York
1 review
1 helpful vote
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August 12th, 2020

GOOGLE MAIL WILL NOT ALLOW ME TO FORWARD EMAIL OR DO ANYTHING AT ALL WITHOUT GIVING THEM PERMISSION TO USE MY MICROPHONE AND VIDEO. HUH? WONDER WHY THAT IS GOOGLE. CARE TO TELL ME? NEVER MIND I KNOW HOW TO USE AN ENCYCLOPEDIA MAP AND DICTIONARY.

Date of experience: August 12, 2020

Thumbnail of user diannh
North Carolina
1 review
3 helpful votes
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December 6th, 2009

The site advertises that with their help you can make unlimited amouts of money from home using your own computer placing blog for them. Cost was suppose to be $1.98 to start of then they charge 79.90 for noting then give this site called Internet Biz Kit and they charge $39.95 for nothing this site is onle a complaint site were all the complaints are about them both of these are scam. I never even heard of Internt biz kit much less what this was suppose to be until I seen the charges in my bank statement. But with these site working together to scam you what can you do. I've tried call and contacring them with no results. The Goggle site seem to real because you have heard so much about it but they trick with the $1.98 and then that it what do you do? If anybody has any conact with you should research the real good first.

Date of experience: December 6, 2009

Thumbnail of user shannonl38
Missouri
1 review
13 helpful votes
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February 23rd, 2016

This Company is only a front for Several Companies under different names. I ordered a driver update online. They passed me off to 2 other companies. I started@ $29.90 and ended@ $249.90. I traced all these front companies to Quebec Canada. Canadian Zip Code H4M 2Z2 I guess I should be pissed but you live and learn. They operate like off-shore accounts but in Canada! TRUE HEADQUARTERS: System Corporation, 7975 Place Robert-Joncas, Saint-Laurent, QC Canada Telephone: *******067

Date of experience: February 23, 2016

Thumbnail of user chuckyc
Washington
6 reviews
17 helpful votes
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February 2nd, 2016

They track your every move and even if you don't have anything to hide your info should stay private. Adsense is a joke! They change the rules as they go. DuckDuckGo is my favorite.

Date of experience: February 2, 2016

Thumbnail of user amits281
India
1 review
0 helpful votes
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July 15th, 2022

Go foodies is very bad service provider not able to deliver my ordered food at my seat in my gkp- adi xpress order no GFO******* And also not refunded my money. That is a fake provider never book food by gofoodies and not having and tracking system about refund and delivery about food and refund. And unable to provide helpline after 10 pm

Products used:
Not refunded my money

Date of experience: July 15, 2022

Thumbnail of user vishalk21
India
1 review
1 helpful vote
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December 29th, 2017

Travelkhana is best. You will get good food without any delay. Train can be late but they never. Used almost 7 times and till now no issue faced. And will continunig to use it in future.

Date of experience: December 28, 2017

Thumbnail of user daleh137
Oregon
1 review
3 helpful votes
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April 1st, 2019

I always research companies before giving my information. When I asked them about 3 or 6 month subscription they sent me to a page where I could get a years worth of their services for a total fee of $35. This just didn't make sense. What sold me on them was how fast and apparent accurate their searches were. But I guess the old adage "IF IT'S TOO GOOD TO BE REAL THEN IT ISN'T". So your reviews helped me out a lot, thanx!

Date of experience: April 1, 2019

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Max W.
Typically does not respond to reviews

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