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Overview

Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 6th among Search sites.

  • Service
    174
  • Value
    161
  • Shipping
    120
  • Returns
    112
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 35.1%
Positive
13
Neutral
4
Negative
20
View ratings trends
73
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How would you rate Google?

Reviews (858)

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Reviews that mention popular keywords

search engine (122) search results (27) credit card (23)
Thumbnail of user mervinc20
Ireland
1 review
3 helpful votes
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August 20th, 2013

I bought speedyPC pro which did'nt work and then a year later they took payment again from my paypal account, when i questioned it they would'nt even reply.

Stay well clear.

Regards

Date of experience: August 20, 2013

Thumbnail of user kje96
Wisconsin
3 reviews
12 helpful votes
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September 30th, 2016

I noticed a repeated charge (3 times on the same day) to some Co. Named "Safe Cart". But it was going through my Pay Pal account without my authorization. I called Pay Pal. The female answering the phone told me "oh you know how sometimes you hit a little button at the bottom of the page by accident, that's probably what happened"! NO MAMMMN... THAT'S WHY I USE PAY PAL, TO PREVENT THESE VERY THINGS. BUT NOW THEY ARE THE ONES STEALING FROM US. LOOKING BACK THEY'VE WITH DREW SEVERAL MONTHS AT $9.97, AND WE JUST DIDN'T CATCH IT. AWAY WITH PAY PAL NOW! THEY ASSURED ME THEY HAD CANCELLED MY MEMBERSHIP... membership in WHAT? I received NOTHING in exchange for my $9.97 each month, nor was I sent any information on how to use anything they wold as "SAFE CART"! HIGHLY ILLEGAL... SHAMEFUL THIEVES!

Date of experience: September 30, 2016

Thumbnail of user alondrah1
Colorado
1 review
7 helpful votes
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August 18th, 2018

I loved this website because it made it a alot easier for me to make my resume. The customer service agent was also very helpful &polite. His name was Lenny badge #418.

Date of experience: August 17, 2018

Thumbnail of user leel154
North Carolina
1 review
6 helpful votes
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August 3rd, 2018

My bank does not show a payment to Safecart. Could they possibly be using a shell game to hide things from the IRS and other clients that utilize unsavory websites? Sitejabber?

Date of experience: August 3, 2018

Thumbnail of user bend47
GB
1 review
2 helpful votes
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November 15th, 2013

Bought speedmax pc, total cr@p, now I'm shutting down paypal as I'm unable to get through to the company ( if thats what they cal themselves) as its on an auto payment. DONT BUY ANYTHING FROM THEM PERIOD!

Date of experience: November 15, 2013

Thumbnail of user jamesk3438
GB
59 reviews
28 helpful votes
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September 2nd, 2023

Google has started blocking peaple permanently that searches for cartoons. And celebrities. Medical information. Be careful what you type in Google

Service
Value
Shipping
Returns
Quality

Date of experience: September 2, 2023

Thumbnail of user gingerh68
California
1 review
1 helpful vote
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October 5th, 2020

Laurie at Public Storage in El Sobrante on San Pablo Damn Road is AWESOME! She is attentive, accomodating, and so very helpful. Her customer service is one all should model in the industry.

I really am thankful for all that she does and is willing to do to help us, the customers of Public Storage.

Thank You Laurie!

Date of experience: October 5, 2020

Thumbnail of user rons338
Ron S.
Virginia
15 reviews
58 helpful votes
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January 30th, 2019

Over the years, I've seen Google censor/remove many blogs, groups, and videos, and even delist websites for no good reason besides imposing their views on others. I can find no real way to contact Google, while every reputable business provides ways to be reached in case of problems. I don't agree with Google's spying on people all over the web, even those who choose not to use Google's websites. The only way that I know of to stop the spying is to block Google's servers. Google lies about supporting diversity and opposing discrimination when they are censoring people who have different views. Google's flagship is their search engine, and most of its search results are not as good as they should be for a business that claims to be a leader in artificial intelligence and natural language processing. Maybe if they spent more time working on improving search results instead of censoring everything and spying on everyone, they would have better search results. Google would not index my website, saying there was an error, but they provided no error message to indicate what the problem was, making it impossible to solve the problem - if there even really was one. Other search engines had no such problem. I feel there will be no freedom on the web until something is done about Google, and people who actually give Google their money or click on Google's ads are only feeding a monster.

Date of experience: January 30, 2019

Thumbnail of user symonr
Pakistan
3 reviews
0 helpful votes
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August 1st, 2021

Google is one of the best SE where any can search and find everything he/she wants. To use Google services, just open the google.com on your browser and search that you want to find from internet.

Service
Value
Shipping
Returns
Quality

Date of experience: July 31, 2021

Thumbnail of user alanp251
GB
1 review
2 helpful votes
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November 24th, 2019

Everybody who have been scammed by these people please read the following.

REF, WARNING, there is a company out there in cyberspace called Safe cart, it has some how or other taken £ 29.95 unauthorised payment from my PayPal account, I have tried contacting Safe cart but not getting any reply from them so beware and check you account for this payment, I have made a complaint to Pay Pal and they are checking this out.so beware.
After Paypal dismissed my claim I once again contacted Paypal and copied and pasted the many complaints on this website about what Paypal were doing to other paypal accounts I found about this matter guess what I received an refund, what does that say about paypal, I also told Paypal that they should be ashamed of them self's dealing with safe cart & making millionaires of obvious scammers and that I believe is why I got refund.

Date of experience: November 24, 2019

Thumbnail of user paulf272
Arizona
3 reviews
21 helpful votes
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June 21st, 2018

I had to get rid of google because of the security issues caused with my security programs from Bing. Way I figure it, why not just use what came with Windows. So I do.
So when I browse I use their, ( Bing's) product, because of the too many ads and videos loading on ( Google's) browser constantly. That is the background.
I looked at your (Sitejabber), browser extension. I did not have to go far. Actually the landing page for your browser extension, shows clearly that this extension is a google product run by google. So this is not a go at any time on my computer.

It's funny really. Ever since I got rid of all the extra browsers and their security programs I have had smooth sailing. I was informed that 2 security programs will fight each other for computer resources, causing lockups and such. So I went with what the computer came with and have no problems now.

True I lose you tube, but that's a whole other story. I sure do wish there were browsers and face book like places that actually believed in American ideals like free speech and privacy. Google is not one of them.

I do not work for, nor have ever worked for Windows or any of their companies.

Date of experience: June 21, 2018

Thumbnail of user xavierm
Costa Rica
6 reviews
14 helpful votes
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September 4th, 2011

It is a great site, its simplicity and spot on results sometimes feel like magic. Only kind of downside is all the farming of information they do, but aside from that it is my #1 visited site

Date of experience: September 4, 2011

Thumbnail of user doradoi
Missouri
5 reviews
19 helpful votes
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October 31st, 2014

Google is falling off. So many products that get developed and never truly see the light of day. I have used so many google services that just stop getting support. Such a shame.

Date of experience: October 31, 2014

Thumbnail of user kr158
Florida
1 review
1 helpful vote
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August 6th, 2019

Who the hell ARE these people?! I was overseas for a few months and when I got home I started seeing charges on my Paypal acct. Seriously?! How is this not a crime?

Date of experience: August 6, 2019

Thumbnail of user lauretter
New Jersey
1 review
3 helpful votes
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January 24th, 2014

Scam, purchased a so called Slim Cleaner. Then they try to sell you more crap. The guy even told me that Slim Cleaner wouldn't work. So sorry I gave into purchasing. My lesson.

Date of experience: January 24, 2014

Thumbnail of user jeremiahw9
Georgia
3 reviews
10 helpful votes
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January 27th, 2016

USE BING FOR SEARCHES. Google policies are made by biggots. Google will not allow gun stores to advertise or use adwords? I am trying to advertise my mattresses and appliances (my main business) on google which said it violates there policy. I was told no guns, gun parts, or anything that shoots out a projectile at high velocity, which includes bb guns. GO $#*! YOURSELF GOOGLE

Date of experience: January 27, 2016

Thumbnail of user spartans1
Michigan
1 review
1 helpful vote
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February 25th, 2020

STAY AWAY FROM THIS COMPANY.
IF UNAUTHORIZED CHARGES SHOW UP IN YOUR ACCOUNT, CALL *******727 TO HAVE THEM REMOVED.

IF SAFEKART DOES NOT COOPERATE, REPORT FRAUDULENT TRANSACTION TO YOUR BANK OR CREDIT UNION.

Date of experience: February 25, 2020

Thumbnail of user johnb380
New Jersey
1 review
26 helpful votes
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May 5th, 2015

Safecart is a $#*!ing joke, pathetic scam company that does nothing but slow down and $#*! up your computer. I have a masters in computer science so its safe to say this site is pure trash and does NO BENIFIT FOR YOU COMPUTER IN ANY WAY! There are free programs that work a million times better.

Date of experience: May 5, 2015

Thumbnail of user pamelat29
Florida
2 reviews
5 helpful votes
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October 24th, 2017

Safecart apparently engages in nefarious - if not outright fraudulent - billing practices. I discovered today that I, too, have been misled (scammed, really) by Safecart as a result of registering a Wordpress plugin - free version - for which the invoice showed Total USD: $0.00 but my Paypal account was charged $97.00. Upon examination of the emailed receipt, the total still showed $0.00, but there was a reference to a "subscription" for $97.00 at the bottom.
Outcome of a refund request is pending, but in the meantime, I reported the transaction to the FCC and encourage those of you who've also been scammed to also report the company to the FCC so that (hopefully) something will be done about Safecart and its nefarious practices. The FCC form is at: https://complaint.ic3.gov/default.aspx?#.

With just a quick Google search regarding Safecart, I found the following links to forums, threads, reviewing sites, etc. relevant to Safecart and its practices:
https://www.paypal-community.com/t5/Refunds-and-cancellations/SAFECART-IS-AN-INTERNATIONAL-SCAM-SEARCH-THE-INTERNET-FOR-ALL/td-p/*******
https://www.paypal-community.com/t5/Refunds-and-cancellations/Block-payment-to-Safe-cart/td-p/*******?profile.language=en-gb
https://www.sitejabber.com/reviews/www.safecart.com
https://www.paypal-community.com/t5/Refunds-and-cancellations/Block-payment-to-Safe-cart/td-p/*******/page/3
https://safecart.pissedconsumer.com/
https://safecart.pissedconsumer.com/my-bank-statement-has-www-safecart-com-purchases**************.html

Why hasn't Paypal blocked Safecart?

Tip for consumers:
If you've provided any Paypal information to Safecart, act immediately with Paypal and your bank (if applicable). To ensure Safecart is not silently charging you for a "subscription" that you didn't authorize, log into Paypal, go to Profile-Profile and Settings-My Money. Look for My Preapproved Payments, and click on Update. Click Safecart and choose Cancel. Ensure its status changes from Active to Inactive.

Service
Value
Returns
Quality

Date of experience: October 24, 2017

Thumbnail of user xxxsepirothxxxl
Switzerland
14 reviews
20 helpful votes
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October 18th, 2018

Life is hard as a weeb. That is why we need safe spaces like anime island where noone criticizes us and we can be who we really are. I love this site.

Date of experience: October 18, 2018

Thumbnail of user garyc32
GB
1 review
11 helpful votes
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June 23rd, 2014

Absolutely disgraceful that these scam artists are free to roam the internet with a fraudulent charge list as long as their thieving fingers in the guise of a trustworthy enterprise... BEWARE.

Date of experience: June 23, 2014

Thumbnail of user mikem246
Canada
5 reviews
5 helpful votes
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April 14th, 2015

I only use this search engine because it is very confident with its results and have a good search accuracy. Would recommand over other search engines.

Date of experience: April 13, 2015

Thumbnail of user brendam21
Kansas
1 review
5 helpful votes
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January 13th, 2014

I called to activate the product, the guy went through my system so I thought I was going to get help with my problem but no he showed me what the problem was then went to his sales pitch. I immediately cancelled & demanded a refund. I got an email letting me know I'm getting my money back but no appologize for the inconvenience. RIPOFF - STAY AWAY unless you want to throw your money away.

Date of experience: January 13, 2014

Thumbnail of user juand67
Colombia
2 reviews
1 helpful vote
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May 23rd, 2019

In it you can find everything from a needle to an atomic bomb, it all depends on how you use it, these platforms make the Internet a world to be explored

Date of experience: May 20, 2019

Thumbnail of user elvar13
Ohio
1 review
0 helpful votes
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November 21st, 2020

Never got what I ordered I paid over70$, I received a couple of wire that looked to be for an android electronic but broke before I could even charge anything. I also paid 2 DHL charges and it came through USPS

Date of experience: November 21, 2020

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Max W.
Typically does not respond to reviews

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