Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 6th among Search sites.
This company does not typically respond to reviews
I can't believe that there are people who gave google less than 5 stars! It's my one and only search engine. I tried different ones, but i always go back to google eventually i just feel it's clear and accurate. Perfect for me :D
Date of experience: April 10, 2014
1. Google like most IT companies is corrupt.
2. Google's search rankings are a scam. Most results on first page on Google for any keywords especially businesses and websites are unrealistic and substandard.
3. Google has a racist bias for work coming from Asia.
4. Hard to get technical support. No easy way to contact Google.
Date of experience: September 26, 2016
Yahoo has better search results then Google, Google sets their search for people who pay for adds yo get on top pages not by clicks like most searches do and most new websites don't stand a chance because they are not making the money yet to be able to pay for much adds.
Date of experience: August 12, 2014
Google has attacked my small business by removing google reviews as they see fit even though they were not fake reviews or violated the policies, because they wanted fairness or equals. Our company lost 230 reviews. Secondly, if you speak your mind to this company, they ignore you and de-list your company and it will take you months to get the profile company name live again. Thirdly this company is run by a group of socialist / democrats that will not care about you or your business and treat it with not urgency or true help. Every time I speak with google representatives, they are all foreign and not speaking good American languages and have an India accent that is hard to decipher.
Tip for consumers:
Horrific company
Products used:
google business profile.
Date of experience: January 20, 2024
Google has basically done away with customer service. They have created loops in the automated systems that prevent you from reaching a person. I have a defective pixel 6, not a month old. T-Mobile store looked at it and said the screen was defective have Google replace the device under warranty. For 36 hours, I have been trying to do just that. Google does not have an automated way to file a warranty claim that works, and they have taken away the ability to speak with a person. One of the biggest tech companies on the planet, and they cannot figure out how to answer a phone. Warranties should be seamless and easy for a customer to use. Google does not care about you once they have the money you spent. Even mobile customer service reps could not reach google or get a claim filed on my behalf.
Date of experience: January 18, 2022
They have been stealing money from me for months I didn't realize it till I really checked on my account and see all the transactions taken out of my account from them. Sometimes 5 different transactions in one day I was signed up for $7 a month and I'm 3 months a took $130 from me. I've been calling for weeks and no one will answer. Does anyone know how I can get my money back?
Date of experience: October 10, 2018
This company makes it look like you pay for a month and have unlimited access for one price of $14.95. What they don't say is you have unlimited access to one inquiry and after that you pay per inquiry.
But what's makes it even worse is their customer service is worthless. Their website doesn't work and they don't respond to emails.
You can't log in to manage your account or make a complaint. So what good is this company.
You can get FREE Vin inquiries at other websites, so I hope no one makes the same mistake I made.
Date of experience: August 7, 2019
What can I say... the top search engine in the world! They create a lot but I am a bit afraid of them too because they harness so much information and actually physical good now too. All in all, I continue to use their services on a daily basis and am satisfied. There are things that I would want to see improved but considering almost everything I use from them and benefit from their services for free (on my part), makes their ranking a 5. Once they take over the world... maybe that ranking might take a nose dive or not, considering they would probably have mind control over me by then.
Date of experience: February 25, 2014
I went to a doctor who had a crazy amount of positive reviews on google and I got in the car to drive to the Dr's office and saw the 3 stars on yelp from maps on my iphone. I was very nervous about this but since I had took the day off I decided to check the guy out. He was horrible and basically robbed me blind and did the damn wrong operation. I felt this was weird because he had 100 on google and hardly any on others. I dug deeper and all of his reviews were from people leaving one review and were VERY over exaggerated. They should monitor that more.
Date of experience: June 3, 2019
I signed up with a <$3 fee for a search on the history of a Japanese car-for-sale. AFTER you have paid, the site informs you that you have automatically subscribed to a much more expensive monthly payment that will be taken from you each month for all eternity.
I paid with Paypal - they have been a let-down in the past but I must have caught them in a good mood because the subscription was cancelled (though I'm now going to have to check each month, dammit) and the $2.95 was refunded.
No information was provided for the $2.95, by the way...
If this was a UK company, they would be shut down. As it is, I assume they operate in some unregulated, only semi-civilised country.
Date of experience: June 26, 2018
Google has been my main internet search engine for years. The entire Google product line allows everything to sync nicely. Google customer service is even pleasant. Top notch products and a top notch business
Date of experience: October 16, 2017
When i used the other lock smith they just replaced the whole door handle and charged 120. This guy got here really fast and charged 75, opened the lock without replacing the handle in 30 seconds. Was very impressed. You wont find a better deal around the town, i already tried.
Date of experience: February 14, 2018
Despite the ads, still my favorite search. It really seems like I find more of the sites or topics that I'm looking for when I use google. I've switched to it about 6 years back now. Before that I generally used yahoo search and before that one lycos.
Date of experience: July 24, 2011
Google's search engine is incredible fast and the instant results are a plus. However, I find their paid services a bit slow when loading ironically. For a billion dollar company, they should really improve their service, especially for paid customers. I currently use Adwords and Gmail for Business.
Date of experience: September 27, 2013
Here we go... Safecart uses scare tactics to get you to use their service. Then they do not live up to the service they promote or get you to pay for... I was glad to get my money back in full because I asked if there is somewhere I can review them online. I found it anyway so others beware. The service doesn't even give you time to do research.
Tip for consumers:
Dont let the scare tactics fool you.
Date of experience: September 20, 2014
I have at least a dozen Google profiles to be able to post reviews. I can post the same review (even good ones) under one profile and it won't get posted and then go to another one of my profiles where it will take. If your reviews are too longer or too detailed, they will get suppressed. If someone flags your review even though nothing is wrong with it, it will get suppressed. It's a game playing with words on this site. Certain words or combination of words that are innocuous will trigger the bots and get your reviews suppressed. There is no way to contact Google to discuss.
Products used:
Left reviews
Date of experience: February 9, 2024
Unfortunately my nail technician of 20 plus years stop caring about her customers. After 20 plus years of faithful business to this establishment, they opted to punish their customers by providing poor service. Although I am puzzled about why this company suddenly changed or lowered its standards of business and service to long time customers, I am forced to withdraw my support and business from Le Nails. They not only treated my with disdain but also my friends and colleagues that I referred.
I am very disappointed by the way I have been treated by this establishment. If you ever feel like your money isn't appreciated by a person or business, trust that what you're feeling is true.
If you are African American, LeNails doesn't want your business.
In summary, Le Nails is unprofessional and disrespectful to customers.
Tip for consumers:
Be mindful of poor business practices and toxic environment. If you plan to enjoy the experience, do not go to this dirty, rude, unprofessional establishment.
Products used:
Nail Services
Date of experience: June 1, 2022
"Do no evil" the slogan used by Google a while back that has since been removed. Now Google is an evil company that steals and sells your data. These help people target ads at you specifically so you are more likely to buy their product. Even the search function and pretty much all Google owned products have fallen off in quality. It is truly saddening to see such a great company fall into the murky depths of corporate corruption.
Tip for consumers:
Avoid giving Google data that they will sell for a little money and try to empty your pockets with. I suggest DuckDuckGo. (I am not paid or affiliated with DuckDuckGo, I just like the browser.) Thank you.
Date of experience: November 30, 2021
Everyone knows Google and how much they have influenced the evolution of cell phones and how powerful they are! But it just irritates the $#*! out of me with all the tracking they do and selling of data essentially our locations, but I have to be honest it's not just Google that's doing it! All our apps n emails generally have some sort of tracking or data extraction attached! Used to be I was worried about hackers now I'm worried about everything installed on my phone, I don't know about you guys, but this $#*! annoys the hell out of me but really if we want to use our cell phones for everything from internet to online banking there's really not to much we can do! Help me out if you think different.
Tip for consumers:
If your worried about tracking with Google there are a few things that can help a Little! Try keeping your location off until you need it, use a VPN all the time, keep Google location accuracy and all others off! Add a privacy app like duck duck go.There are a few others I can't think of right now, but if you want to know search, How to keep phone tracking down to a minimum.
Products used:
Google account, Google messages, Google maps, Google assistant, Google phone, n every other Google app that comes standard with any Android phone
Date of experience: September 28, 2022
They suspended my business profile without so much as an email notice. We started a google ad campaign and less than a week later, our business profile is suspended, invisible to our customers. Why would you screw someone who just started spending money on your company? Our account had been up for more than two years without any changes so I can't understand why it would be suspended now. We submitted a reinstatement request a week ago. I still have not heard anything back. Why does google hate small businesses? Can't share a piece of the pie? I'm losing business! I actually had a regular customer call and ask if we were still in business because they couldn't find us on google! What a nightmare! They are stealing all that I have worked to accomplish. They are an evil monopoly. They don't even have a phone number that I can call.
Date of experience: June 30, 2022
They got me for $200. They have a clever phishing scam going on now. They send you these pop-up screen messages stating "suspicious activity was detected on your computer." These messages even seem to be coming from Apple or Microsoft. Out of desperation you call and they convince you to let them remotely access your computer to erase the viruses they've detected and to install antivirus software. Of course this is all done for a fee. They require your credit card information right at that time. It didn't seem like a scam until a few days later when my husband called to get some technical support and it was a complete joke! Neither Apple nor Microsoft has anything to do with these con artists. I reported this incident to the FBI's internet crime division.
Date of experience: August 12, 2015
It's the best search engine without a doubt. It's fast, easy to use and practical at all times. My homepage for the last decade. However I do give it 4 stars as it's rather invasive to privacy, google search, mail, youtube and every account has terrible forced and sometimes unforeseen links to each other, most horrible of those being Google+ that is almost impossible to undo.
Tip for consumers:
Google it :p
Date of experience: October 2, 2015
You probably already know that Google is still the best search engine today but rather then take them for granted I decided to put it in print! You're the best Google! Keep up the great work!
Stewart C. Hagerman
Member: American Mensa Society
Date of experience: December 30, 2015
Hardcore censorship of opposing views, irrelevant search results, modern art and lack of common sense design, and completely useless customer service. Trillion dollar company gets outdone by indies, soooo bad.
Tip for consumers:
$#*! right off
Products used:
Stfu
Date of experience: January 6, 2022
Google.com is your #1 search engine for the entire world pretty much... BUT if you have a small business or new uprising company, I would reccomend you open a savings account just for google ranking itself.
Date of experience: January 2, 2012
Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.