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Overview

Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 6th among Search sites.

  • Service
    174
  • Value
    161
  • Shipping
    120
  • Returns
    112
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 35.1%
Positive
13
Neutral
4
Negative
20
View ratings trends
73
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How would you rate Google?

Reviews (858)

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Reviews that mention popular keywords

search engine (122) search results (27) credit card (23)
Thumbnail of user alisonm19
Australia
1 review
7 helpful votes
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June 5th, 2014

Don, t have anything to do with these scammers. I repeat DON, T. Ripped me off $30 for a pc cleaner, then tried to debit my paypal account without my permission. Now I have closed my paypal account no more money from me, and I suggest you all do the same. I do not trust paypal anymore they must be in on the scam. RIPOFF RIPOFF.

Date of experience: June 5, 2014

Thumbnail of user josephs117
Louisiana
1 review
13 helpful votes
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September 25th, 2015

$299.99 and there junk will not install on my computer. I did a charge back on them but my moron bank, umqua bank reversed the decision and overdrew my account. Now im stuck. Visa protection on my visa debit card is no good.

Date of experience: September 25, 2015

Thumbnail of user daniaq1
Colorado
1 review
0 helpful votes
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July 15th, 2021

I never tough that susch a big comany like google would not offer customer service when the system suspend your google my business after doing business for over 6 years there is no help at all if your google my business profile gets suspended I wrote to them more that 7 times on the same issue and all I get its do a reinstatement form wish I have done it 7 times if you can stay away from google or take your domain to a diferent host do so or your loose your online presence like I did I am taking my domains to another hosting company because once they suspend your google my busines profile they also disable your web page. I have been waiting 6 months and nothing.

Tip for consumers:
only if they have a human helping with that could have been fixed

Products used:
google domain and google my business got Suspended and they do not have customer support to help with that at all I lost all my clients because of how bad the customer service is they do not have customer service for that issue

Date of experience: July 15, 2021

Thumbnail of user andrewk82
California
2 reviews
12 helpful votes
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August 14th, 2018

They charged my PayPal account $599.92 over a period of four years. I never noticed that they were charging me $69.99 every six months for SpyHunter and RegHunter subscriptions which I never ordered. When I contacted Enigma Company regarding their software, they were unable to verify my subscription for their software. I think Enigma and SafeCart work together to scam unsuspecting customers. Both are international money scammers. Foqq Enigma and foqq SafeCart.

Date of experience: August 14, 2018

Thumbnail of user joshuaa3
Georgia
6 reviews
28 helpful votes
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April 3rd, 2011

Lol, I was supprised this hasn't been reviewed yet. Well, Google is just great. I use it for anything I want to search and always has some link to show me unless I search for some complete nonsense. Much better than all other search engines in my opinion, and I love how they busted Bing.com with that hyppbperquag word (I don't remember the spelling). And something fun to use if you're a troll, when you go to a site where people ask questions instead of googling it (dumb right?) then just link this with the topic lmgtfy.com/?=(type topic here). It's a short flash that googles it for you. Ex: Yahoo Answers user asks, What are the symptoms of pregnancy? You can answer: lmgtfy.com/?=symptoms of pregnancy (Fun to use, do it a lot when I'm bored so I hope you enjoy :])

Date of experience: April 3, 2011

Thumbnail of user rogere100
California
1 review
0 helpful votes
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July 9th, 2019

Well, i have been using the GYMNEMA SYLVESTRE 500 MG. My a1c has dropped from 14% to 6%, normal a1c is 4% to 6%. I am now from type 2 diabetic to pre diabetic. It seems to be working for me. I also take metformin 2,000 mg. Per day. Normal sugar level is 80 to 120. Mine drops to 81 now.

Tip for consumers:
google.com

Date of experience: July 7, 2019

Thumbnail of user siennaf6
California
1 review
0 helpful votes
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February 24th, 2022

IREADY is a piece of **** because it gives people mind damage. I am a 5th grader that does iready every day that is not Friday or the weekend. I have to do it for at least 30 minutes a day. A couple of times I got a very bad headache I almost fainted and that night I could not fall asleep till 4:00 A.M. That was the worst experiences I've EVER HAD. Also when I do ready he expects me to use headphones if you do ready go on a different page put it on youtube and listen to music loudly To help with the annoying voices of the stupid characters that are like 1X2 = crap I don't listen to. If you do iready then what you should do is f$#king stop and say screw you iready.

Tip for consumers:
don't use iready

Products used:
iready

Service
Value
Shipping
Returns
Quality

Date of experience: February 24, 2022

Thumbnail of user bobbyj166
Tennessee
1 review
1 helpful vote
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July 10th, 2022

Very positive experience with Citizenshipper. Super service from the shipper himself. Contractor was reliable and prompt. I will use Citizenshipper again.

Products used:
Shipping

Service
Value
Shipping
Quality

Date of experience: July 10, 2022

Thumbnail of user ianm11
Australia
140 reviews
751 helpful votes
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July 3rd, 2011

According to the Electronic Frontier Foundation (EFF), Google has made some significant improvements in regards to user privacy and security.

Gmail and Google Beta (SSL) now support secured connections. Gmail also has a second password that can be set up and sent to the phone. Google Privacy
Center lets you opt-out of history logging and even a Google Analystics opt-out plugin can be set-up.

In addition to this - Gmail lets you set up usernames and you don't have to use your real one in public forums. Photos and documents can be stored and locked from public view. Google search lets you block up to 500 sites, and Google search also lets you set up a "safe-browsing" mode.

I could go on forever - but Google has improved over the last few months and is more reliable than before. It even monitors the web for your personal information (e.g. Your name, address, numbers, etc) once set up.

Date of experience: July 3, 2011

Thumbnail of user frazerg2
Thailand
1 review
11 helpful votes
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November 15th, 2016

I neither asked for or requested you or your program. The only way you got my cc # is scamming it when I paid my phone bill. I never ever gave you my CC to used is asking for something I neither wanted of requested... Please refund the $41.90 you stole from my account. Your ref. # was TRBOCLNPC 855-432-07

Date of experience: November 15, 2016

Thumbnail of user janac127
Nevada
1 review
2 helpful votes
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October 16th, 2022

I was really surprised because I've never actually gotten anything back from playing these games when they say they're going to pay you and you guys did thank you I have fun doing it.

Products used:
Dog food and laundry soap

Service
Value
Shipping
Returns
Quality

Date of experience: October 14, 2022

Thumbnail of user bertm27
Canada
1 review
4 helpful votes
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February 21st, 2016

A red screen pop up re Malware happened on 13 Dec 2015. I purchased the products then, 48.41 d+290.87to delete the malware and install a new firewall to prevent another similar case
However, on the 24/01/2016 a blue pop up occurred re Malware and I could not reach your firm and required another company to do a new firewall and to maintain my computer. Costing 365.50. I am very disappointed in your Safecart maintenance plan...

Date of experience: February 21, 2016

Thumbnail of user alenav3
GB
1 review
1 helpful vote
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November 2nd, 2020

For a long time I had a problem with my lower back and pain has become a daily part of my life. A happy decision brought me to the Neuroworks chiropractic clinic.The reception always welcomed me warmly and friendly. I am grateful to Johan Jeronimus for helping me with my problem, his professional skills and his knowledge were incredible. I know have a place to retur for any future issues. Thank you

Date of experience: November 2, 2020

Thumbnail of user treesam
India
5 reviews
9 helpful votes
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August 28th, 2014

Google tried to bypass the restrictions imposed by China on the internet by routing all Google traffic to the Hong Kong Google site. China then made a move to limit people of mainland China in accessing the Hong Kong Google site. So basically, it is just a huge back and forth between the Chinese government and Google. Hopefully, Google wins.

Date of experience: August 28, 2014

Thumbnail of user sandral32
Canada
1 review
15 helpful votes
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November 9th, 2014

Read all the comments and was very surprised when I read some where some people didn't even buy safecart. I never ordered it myself either and was surprised when I got charged for this through paypal. This is very scary knowing that this can happen. I get all these phone calls telling me that my computer is going to crash and they need to get into my computer to save it from crashing. I am now wondering if this is safecart doing this. I cancelled and and I got a letter back saying that they had recieved my letter and they said they cancelled my subscription. I can only hope and I will keep an eye on my paypal account. Thanks to all ofyou who helped me to see what a scam they are. They sure didn't offer to give me my money back.

Date of experience: November 9, 2014

Thumbnail of user sdp4
Ohio
2 reviews
5 helpful votes
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January 20th, 2014

Take care! I fell for the SpeedyPCPro scam and tried to resolve the issue with SafeCart. What a joke!

I then tried to have PayPal resolve the issue. After the scammer did not reply, PayPal allowed me to escalate the dispute which PayPal "settled" in their favor.

I canceled my PayPal account. If PayPal isn't willing to take the time to check up on complaints about their sellers, then i don't want to have anything to do with them.

Date of experience: January 20, 2014

Thumbnail of user dougf26
District of Columbia
1 review
6 helpful votes
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March 20th, 2017

I purchased a SW called Plumbytes. I did not see anything about automatic renewal when purchasing the product, nor that it was for only 6 months. It has a semi-annual renewal and I did not see that anywhere when I purchased the product. The payment was made through SafeCart.
SafeCart did send a notice for renewal until 3 days BEFORE renewal. Thanks for the heads up, yeah right.
I had to go to the PayPal web site, and then cancel the subscription to the Plumbytes SW payment through SafeCart and then request a refund from Plumbytes.

Stay away? Yes, and run as fast and as far as you can.

Date of experience: March 20, 2017

Thumbnail of user ameliay19
MD
1 review
0 helpful votes
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February 11th, 2022

Vladimir Vladimirovich Mayakovsky was a Russian and Soviet poet, playwright, artist, and actor. During his early, pre-Revolution period leading into 1917, Mayakovsky became renowned as a prominent figure of the Russian Futurist move

Date of experience: February 10, 2022

Thumbnail of user eliasi17
Ohio
14 reviews
19 helpful votes
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April 21st, 2022

Without this website, I don't know what I would do! Yahoo sucks, Opera GX and Firefox just aren't available on Chromebook, and Duckduckgo is blocked at school (and it also sucks)! There is a large chance that you are on Google too!

Date of experience: April 21, 2022

Thumbnail of user jamesm168
GB
1 review
5 helpful votes
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March 1st, 2014

I was ripped of by this company as well in the Uk. Wanted to charge me to clean my latop I said noway.To-day they have take £15.04 GBP from me through Pay Pal I have managed to contact Pay Pal & cancel this A/c & have asked for a refund which I have very little hope of getting complete rip off

Date of experience: March 1, 2014

Thumbnail of user chriselectricaltakeoffs
Pakistan
2 reviews
0 helpful votes
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March 15th, 2024

Super nice and helpful advice, everything went smoothly during the implementation. I have already handled two moves/transports with the company and was very satisfied both times.

Date of experience: March 14, 2024

Thumbnail of user selcukg
Turkey
1 review
1 helpful vote
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July 20th, 2012

This network is cheater! They're failing the orders but always withdrawing the amount from your card! Never trust this network, they're not reply your messages and never answer the phone calls. They withdrawed the amount from me two times but still giving the error!

Date of experience: July 20, 2012

Thumbnail of user coline5
GB
1 review
11 helpful votes
  • Send Message
January 18th, 2017

Safe Cart told me your refund has been delayed for 10 days for complaing to pay pal,
I never autherized this in the first place, stay well clear, Iwould be jailed for the same thing, it is called theft.

Date of experience: January 18, 2017

Thumbnail of user derekh121
Canada
2 reviews
2 helpful votes
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June 29th, 2019

Could not connect my 4 year old Nest Protect with my new modem and after an hour and a half with technicians they sent me a brand new Nest FREE. That is the kind of customer service that builds brand loyalty!

Date of experience: June 28, 2019

Thumbnail of user ojedagabriel2212
Florida
1 review
2 helpful votes
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March 3rd, 2024

Hello i would like to say the fried shrimp tasted like bad food y'all only had cookies and ice cream and those other pies look like diarrhea speaking of diarrhea i was fighting for my life on that toilet and shot out the most humpty Dumpty clumpy rusty musty scrumptious red blue black white and purple poop out i will never be back ONLY GO BACK FOR CONSTIPATION

Service
Value
Shipping
Returns
Quality

Date of experience: March 3, 2024

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