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Overview

Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 6th among Search sites.

  • Service
    174
  • Value
    161
  • Shipping
    120
  • Returns
    112
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 35.1%
Positive
13
Neutral
4
Negative
20
View ratings trends
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How would you rate Google?

Reviews (858)

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Reviews that mention popular keywords

search engine (122) search results (27) credit card (23)
Thumbnail of user williamm806
California
4 reviews
13 helpful votes
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May 12th, 2022

It's interesting that most of the mailing addresses in the Google.com domain ownership registration are "redacted for privacy". And yet Google continues to publish my current/historical address information without my approval and dispite my explicit privacy request (opt-out) to Persopo (a Google information service which gathers information about people from public sources, and places that compiled data into a single easy-to-access site). My information is absent from a Persopo specific search, but a Google search still shows it. It's been several weeks since my opt-out request to Google's information business.

Service

Date of experience: May 12, 2022

Thumbnail of user pharh
New York
7 reviews
30 helpful votes
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February 19th, 2014

Google is the best for pretty much anything... anything you want just type it into google and it will help you find what you are looking for, thank you google, you make my life so much more convenient. =)

Date of experience: February 19, 2014

Thumbnail of user kevind37
Virginia
4 reviews
5 helpful votes
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October 4th, 2014

I actually ordered a Chromecast the day it was announced from Google. However the next day, I was told that they were available for purchase at bestbuy. I was anxious to try it out so I went and bought another one and gave it a try.

Setup was easy and within 5 minutes, I was watching a youtube video on my 65" TV. The quality was VERY good. I tried a 1080p

Service
Value
Shipping
Returns
Quality

Date of experience: October 4, 2014

Thumbnail of user haroldj94
California
6 reviews
4 helpful votes
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December 30th, 2021

I've written about this before and have written to Criterion about it, with only a know-nothing response.
Since writing about it previously I've gathered more evidence.
Several examples include Fassbinder's Despair, 1978, based on the Nabokov novel,
And Lars von Trier's Antichrist, 2008.
If Criterion is censoring sexual scenes they have the responsibility of notifying viewers and potential viewers.
Had I been notified I wouldn't have purchased an annual subscription.

Tip for consumers:
A wide range of films, old and recent. Several important foreign directors are omitted, however.
Still, it is good to see otherwise hard-to-find films.
But beware the unreported censorship.
Evidently Criterion wants to have it both ways: display provocative films, but censor integral sexual scenes.
Bad policy and hypocritical.

Date of experience: December 30, 2021

Thumbnail of user ashleya3
Texas
2 reviews
6 helpful votes
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April 29th, 2011

Trusted website for all searchers wanting to find something for themselves! Fast and easy searching, easy-to-find information, and no confusing colors added to the site, just magnificent!

I'd recommend this to ANY human being wanting to find anything above anything!
Keep rockin' Google!

Date of experience: April 29, 2011

Thumbnail of user chrisj34
Virginia
27 reviews
58 helpful votes
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March 8th, 2013

I have an Android phone, and I like to use Google web applications. They are cool and free. But,
About a month ago, I searched about a network analysis software, called GUESS, by the use of Google Search Engine. From that they on, whenever I open any website, I can see an advertisement about GUESS clothes. I feel they are monitoring all of us. I don't have any privacy. I like to live free. I don't want to be monitored by others when I am searching for a track of music, a news article, or when I buy something online or from a store.

Date of experience: March 8, 2013

Thumbnail of user larryb63
South Carolina
2 reviews
13 helpful votes
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April 15th, 2015

Bought one product billed for two when I tried to contact SafeCart got nowhere in four hours, tried to get refund because I never installed or used product, I got nothing. The only attention I got from SafeCart was another bill to renew. My name is Larry Burroughs Phone number *******724 if SafeCart has issue with this review I can be contacted in person. Sty away from this product unless you wont to give your money away

Date of experience: April 15, 2015

Thumbnail of user kennethl245
Malaysia
1 review
0 helpful votes
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February 27th, 2020

Bought 2 boxes of cafetto, outside packaging were perfect but the boxes inside are damaged badly, sachet seem to have a lot of powder on the surface. Took almost 2 months + to ship from singapore to malaysia. Bought elsewhere and took me 2 days to arrive instead

Date of experience: February 27, 2020

Thumbnail of user ryans828
Texas
2 reviews
8 helpful votes
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November 12th, 2020

If you google Parler you get a demonized google barf summery about evil racists. Because Parler challenges the jerks at Google and facebook who sensor and power grab and try to control our country while selling your information to crooks.
The actual Parler message: our company
Based in Henderson Nevada, Parler is the solution to problems that have surfaced in recent years due to changes in Big Tech policy influenced by various special-interest groups. Parler is built upon a foundation of respect for privacy and personal data, free speech, free markets, and an ethical transparent corporate policy.

Date of experience: November 12, 2020

Thumbnail of user amilyan
Georgia
2 reviews
2 helpful votes
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May 21st, 2019

You won't receive anything. Then suddenly on the payment confirmation page it says that your "one time" payment is now REOCCURING. I contacted paypal immediatly. Do the same and follow up with your bank asap.

Date of experience: May 21, 2019

Thumbnail of user erinm1051
California
2 reviews
0 helpful votes
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October 8th, 2022

I like this site, but they won't let you write 2 separate reviews for 1 site. I posted a review about Google, but now I have a new complaint but I don't want my first review replaced. I think you should be able to write 2, 3, 4, 5 reviews about 1site. New complaints arise especially on Google. But ok sitejabber whatever you're rules but I think that rule SUCKS

Service
Value
Quality

Date of experience: October 8, 2022

Thumbnail of user josepho128
Germany
2 reviews
0 helpful votes
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September 11th, 2019

Hello are you looking for a binary broker who will manage your trading and earn meaningful profit with in 7days. For she has helped me to earn $1250 just with an investment of $500 and with the aid of a trading software that bring good trading signal. Contact her via Email:*******@gmail.com

Date of experience: September 11, 2019

Thumbnail of user jeffm323
Washington
1 review
10 helpful votes
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May 14th, 2018

1st off - I am extremely careful with my information and knowing who gets my credit card information. I. e. No 'accidents' here.

2ndly - The first I have heard of this company was when I received two charges on separate monthly bills from my credit card company. The larger charge was refunded the same day. However, the smaller charge remained.

It felt like a scam, it looks like a scam, it is a scam. Call your credit card company and let them know.

Date of experience: May 14, 2018

Thumbnail of user m.safiullah.k555
Pakistan
6 reviews
5 helpful votes
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August 27th, 2022

Overall, I favour Chrome over other browsers a lot more.
Several Google tools are integrated into Chrome, enhancing navigation and accelerating productivity through features like direct drive access.
The experience has been good. Even though I have to use other browsers occasionally for work, Chrome is my primary browser. It is the browser I use to browse the internet. If I need to work with HTML, Javascript, or CSS, I also use this browser.

Service
Value
Shipping
Returns
Quality

Date of experience: August 27, 2022

Thumbnail of user karena22
New York
1 review
5 helpful votes
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January 24th, 2014

I was given a hard sell after the person did some stuff on my computer remotely. Afterwards my computer was degraded. I called in a local expert who removed everything they had installed and put in excellent freeware and voila! My computer is working well again.

I phoned to request a refund and I had absolutely no problems. They deducted what I consider a fair amount for work they had done and refunded the price of all the software that I had removed. They did not ask to look at the computer to verify it was gone.

The CS agent said that the sales people oversell for less powerful computers and I accept that this might be true. In any event, there were no problems and I feel I came away whole from the experience.

Date of experience: January 24, 2014

Thumbnail of user josephp81
New York
1 review
7 helpful votes
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June 24th, 2016

Contacted me via a pop-up full screen message (claiming to represent MSN) which I could not delete saying I had big trouble with hacking, malware, etc. and threatening to "close my MSN account". I foolishly signed on (5/24/16) at a cost of $400 (debited from my bank). After 1 day of investigation I decided to cancel and ask for a refund (well within the 14 day grace period they advertise). To this date (6/24/16) I have received no refund despite repeated assurances by KE IT that the refund had been sent. Stay away from KE IT SafeCart!

Date of experience: June 24, 2016

Thumbnail of user pawandeeps1
Canada
1 review
1 helpful vote
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July 23rd, 2017

Learning how to drive from millwoods driving school was a very pleasent experience. The instructor jagmohan was very friendly and helpful he made it feel as though we were family such a great young man with extensive knowlege. Best of all they ensured i passed my exam

Date of experience: July 22, 2017

Thumbnail of user calvins19
India
5 reviews
7 helpful votes
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September 8th, 2014

One of the ever best search engine which has been used by most of the people in the world. Even the illiterate people are having thee knowledge to use the google and its related apps. This will shows us the effect and impact created by google among thee society. All people right from child to old aged people are beleiving all unknown information can be get from the google.

Date of experience: September 8, 2014

Thumbnail of user fegbasf
Germany
1 review
1 helpful vote
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April 23rd, 2019

Damn! They have adapted! Our weapons are useless now! Quick, take this modifications!

https://firefox.com
https://duckduckgo.com
https://browserleaks.com
https://getblackbird.net

Now hurry! They're commin' after us!

(humor intended)

Date of experience: April 23, 2019

Thumbnail of user emmak1
Florida
5 reviews
10 helpful votes
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May 27th, 2011

Somehow, a virus from googlechrome loaded itself onto my computer not too long ago, turns out it was a keylogging program (CREEPY!) and thankfully I caught it before it could load any financial transactions. I deleted my google accounts and try not to use them if I don't absolutely have to, which is unfortunate because like many others have said, it IS the best search engine out there. Altogether my use of the site has gone down to almost never. If they weren't starting to merge everything into one huge, invasive, breathing-down-your-neck account with everything else, I'd use it more often. As it stands though, an attempt to gather personal information which they have no right to is enough to make me refuse to use it.

Date of experience: May 27, 2011

Thumbnail of user mikeg36
Connecticut
33 reviews
96 helpful votes
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May 15th, 2012

Google may finally have met it's comeuppance. This company is dangerous. I made a conscious decision over 4 years ago to rarely if ever search with google, and I stick to it, today. The company's practises through adworks is frankly creepy. Of course, they'll call it optimized SEO, but --------
One of jabber's competitor's and google have a very disturbing synchronization through their so-called business links, that I find repulsive.
On the rare occasion that I have to use 'oogle' for research, I'll travel to an Internet cafe or a public library. I sleep better, with this limit.

I doubt they'll clean up their obnoxious practice of defamatory listings and blogspot smears. Arriverdeci

Date of experience: May 15, 2012

Thumbnail of user michaelk50
California
1 review
6 helpful votes
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February 9th, 2014

I tried to purchase StipZilla with my paypal account. But without any reasonable cause, it says" Your payment couldn't proceed." Instead, this site led me to pay with my credit card... This is very suspicious and fishy! Because so far no issues or problems for my paypal payments in Internet.
These days, you have to be very careful... regardless of any Secured website address like https ://

The best way to do shopping in Internet(Specially) is to do so by famous chekout sites.

Date of experience: February 9, 2014

Thumbnail of user annes49
Ohio
1 review
1 helpful vote
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November 23rd, 2015

I have been trying to renew my subscription for two months now! They said 24/7 but all I get is a busy signal. No response with e-mail either. I have had pcbooster for 2 yrs-this yr to renew has been a pain.

Date of experience: November 23, 2015

Thumbnail of user mir4denden
Viet Nam
1 review
0 helpful votes
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March 19th, 2024

Eviews should be at least 85 characters - please sprinkle in a few more details to share your experience.eviews should be at least 85 characters - please sprinkle in a few more details to share your experience.eviews should be at least 85 characters - please sprinkle in a few more details to share your experience.

Date of experience: March 18, 2024

Thumbnail of user douglasg26
California
1 review
0 helpful votes
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March 21st, 2018

They quotes us a price and we decided to continue. They arrived on time. The employees were very courteous. The work was completed as stated and they cleaned up the work space as stated. We definitely would hire Mr. Sparkey again. He did help us tat

Hat they were Diamond Certified

Date of experience: March 21, 2018

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Max W.
Typically does not respond to reviews

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