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Overview

Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 6th among Search sites.

  • Service
    174
  • Value
    161
  • Shipping
    120
  • Returns
    112
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 35.1%
Positive
13
Neutral
4
Negative
20
View ratings trends
73
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How would you rate Google?

Reviews (858)

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Timeframe

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Reviews that mention popular keywords

search engine (122) search results (27) credit card (23)
Thumbnail of user rickeyb42
Tennessee
1 review
0 helpful votes
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February 24th, 2021

I met my life partner here on Zoosk. I never really knew what I was missing until we found each other. You too can find what you are looking for here as well. Best of luck.

Date of experience: February 24, 2021

Thumbnail of user nicolef13
Tennessee
1 review
5 helpful votes
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April 29th, 2014

The first time I heard of this web site was about 20 minutes ago when I opened my banking app and noticed they charged my debit card $29.00. In a panic I called my bank because this would put me in the hole. SEEMS AS THOUGH THEY ENJOY PREYING ON PEOPLE WHETHER THEY ACTUALLY MAKE PURCHASES OR NOT AND I DEFFINATELY DID NOT.

Date of experience: April 29, 2014

Thumbnail of user dddl
Texas
1 review
18 helpful votes
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October 11th, 2014

Safe cart sucks fake cleaning softwares instead of actually cleaning my computer they installed a bunch of antivirus softwares that dont work do not fall for this scam got ripped of 180$

Date of experience: October 11, 2014

Thumbnail of user oaksevokes
Wyoming
2 reviews
1 helpful vote
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March 20th, 2024

The reviews on stores and businesses on Google Maps is higher than it is in reality. It is not posting one star reviews at all. I am sick of corrupt places.

Service
Value
Shipping
Returns
Quality

Date of experience: March 20, 2024

Thumbnail of user stephens73
California
1 review
8 helpful votes
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February 13th, 2015

I never signed up but was charged, and I don't even have a microsoft product and I am a software tech, why would I need them? Called my bank and stopped all charges.

Tip for consumers:
block them anyway you can

Date of experience: February 13, 2015

Thumbnail of user mognhodyihunie1621
Ethiopia
1 review
0 helpful votes
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January 6th, 2024

It helps for different communities! All people are gather full information on it. It is easy to use. I can find everything on it also

Date of experience: January 5, 2024

Thumbnail of user robertot
Italy
12 reviews
17 helpful votes
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October 1st, 2010

I love Google as serach engine, but I don't liek so mach the new instant results. It seems that Google wants to decide what you have to esarch (sure, you can still write anything you want, but in the meanstimes you have to see results for what it think you have to search...)

Date of experience: October 1, 2010

Thumbnail of user rejeanbrider70
Louisiana
1 review
1 helpful vote
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February 8th, 2024

I have been doing business with them for 2 years well in January 2024 they decided my business was fake and shut down my account since then business has tanked and here I was thinking Google was out to help small businesses but it is there company I just need to know why I am a legitimate company I have all paper work to prove WHY?

Date of experience: February 8, 2024

Thumbnail of user toddg14
New Jersey
1 review
5 helpful votes
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February 10th, 2015

Bull$#*! site. Got screwed. They charge you for unauthorized charges. They did nothing for me. And never get a report. Could not get money back. Scammers! Beware!

Date of experience: February 10, 2015

Thumbnail of user robl15
Michigan
2 reviews
2 helpful votes
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March 28th, 2013

I purchased PC Heath Advisor from them, a year later they hit my PayPal account for two fraudulent charges of $29.97 and $9.97. Do use them, do not provide them credit card or PayPal, they are a scam

Date of experience: March 28, 2013

Thumbnail of user xpm
Singapore
6 reviews
14 helpful votes
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August 14th, 2014

The best search engine ever‼ Google is my default search engine every where (if possible) because most of the results are what I want and it's simple and easy to use.

Date of experience: August 14, 2014

Thumbnail of user amyb40
Arizona
3 reviews
68 helpful votes
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October 10th, 2014

I consider Google as the best site since it has all that I need from social networking to business usage. I can email, chat, and connect with people at the site.

Date of experience: October 10, 2014

Thumbnail of user emilyb241
Ohio
76 reviews
124 helpful votes
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August 8th, 2018

Preferably I use google over any search engine mainly because google has more accurate search results. Google also is also associated with many websites like youtube and maps so its helpful.

Date of experience: August 8, 2018

Thumbnail of user michaelo1337
Arizona
1 review
0 helpful votes
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September 13th, 2021

None, I'm just happy that this site allowed me to have the choices of several people to be able to read their profile in to see what likes were in common.

Service
Value
Shipping
Returns
Quality

Date of experience: September 12, 2021

Thumbnail of user daisyb4
Illinois
2 reviews
8 helpful votes
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December 29th, 2014

I bought safe cart for $500.00. I was told it would do repairs on my pc as much as was needed. When I started to have problems, I called and was told the $500.00 was for a one-time repair. On 12/26/2014, I called the number on my receipt listed for both ASAP TECH HELP and PC watchdog (same telephone number), Using various threats I was able to get help, but they made sure I knew it was for ONE TIME only. DO NOT BUY THIS PRODUCT! It a complete scam!

Tip for consumers:
There is not a rating low enough for this scam!

Date of experience: December 29, 2014

Thumbnail of user georgee27
Canada
1 review
6 helpful votes
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August 13th, 2015

The day before yesterday when I turned my computer on there was two programs running and my keyboard was messed up so I could not send an email to the one that wanted to fix it for $9.95, so I called them (this was Reg Pro Cure) and ended up costing me over $1000. 00 to get it fixed. It turned out that this was a company in New Delhi India called Cyber PC Experts. The only thing expert about this company was getting money out of me. I called my C/C and they are getting my money back.
Yesterday when I turned my computer on more trouble, so I looked up Comodo Anti Virus and ended up with Safe Cart. They fixed my computer for $250.00 for lifetime service and $50.00 for the second computer. This morning when I turned my computer on PC Cleaner Plus came up so I called Safe Cart and they fixed it in just a few minutes. Very good people to deal with I would recommend to anyone that gets there computer messed up by those scoundrels that have nothing to do but spend there time wasting someone elses time and money. Why can`t some smart computer guru figure how to trace these rascals and put them away in some rat hole of a jail like Alkatrash.

Tip for consumers:
Very good people to deal with.

Service
Value
Shipping
Quality

Date of experience: August 13, 2015

Thumbnail of user peterm192
India
1 review
0 helpful votes
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June 25th, 2016

Good quality cloth & colors, fitting is also good. The best part is they delievered 1 day before. Also the color didn't fade after 4 washes. I am very happy to wear this t-shirts.

Date of experience: June 24, 2016

Thumbnail of user josiasm1
Brazil
1 review
0 helpful votes
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June 25th, 2020

A website that helps millions of people every day, and I am included in that,
Too bad that like almost every big site nowadays, they "steal" our informs flavors, of course everything is legal...

Date of experience: June 25, 2020

Thumbnail of user pawank9
California
8 reviews
6 helpful votes
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September 22nd, 2015

This is the better than best search engine among all which enables the user to search each and everything. Simple, Fast and Flexibility enhanced users experience.

Date of experience: September 22, 2015

Thumbnail of user ntsoumaris
Canada
1 review
0 helpful votes
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March 28th, 2023

4 HRS 15 Techs NO SOLUTION...My solution switch provider problem SOLVED! EASY AS THAT.I cant believe a company like Google that used to have amazing support has become this

Service
Value
Shipping
Returns
Quality

Date of experience: March 28, 2023

Thumbnail of user frankc1
New York
114 reviews
844 helpful votes
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September 4th, 2010

LOVE Google Videos. Excellent content and lots of very interesting videos on all subjects.

HERE'S ONE YOU MUST WATCH NOW:

The Great Global Warming Swindle

http://video.google.com/videoplay?docid=**************647#

Enjoy!

Date of experience: September 4, 2010

Thumbnail of user graemel
Australia
1 review
1 helpful vote
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June 3rd, 2013

Beware of Safecart, they took $32.19 and $10.71 from my Paypal account, without authority, claim it was for SpeedMaxPc that I did not order, have emailed them, but do not reply.
BIGGEST RIPOFF EVER, BEWARE

Date of experience: June 3, 2013

Thumbnail of user louh49
California
1 review
2 helpful votes
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November 10th, 2019

This site sucks. Put a license plate in the search window pre-ordering and it came back with all sorts of hits on info like name of owner and more and only $2.95 unlocks that info. But once they had my money the results were that there was no info to be had but I could set up an "alert" for any changes that might come up which, btw, would be $29.95 a month therein afterword (SCAM). Then the link that allows you to cancel the service within the 5 day grace period before the first $29.95 is billed you are asked to login to your account. No account was created mind you (email addy and username which is the more important aspect of accouunt setup) When you try to do anything though like get a "password" renewal sent to your email a "The system encountered an internal error and was unable to complete your request. Please try again." message which is like salt into the wound I am already feeling simply to look up the plate of the guy who hit our car, twice, then ran. So now our car is dented and this company wants to pull a scam. Skip this site and save yourself a hassle. I'm also filing a report with the BBB.

Date of experience: November 10, 2019

Thumbnail of user mocham3
India
3 reviews
1 helpful vote
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April 15th, 2017

I would advise to be very careful on any information with negative shade you may accidentally reveal about yourself on websites, they have taken to this habit of showing up in all search engine search results and whats worse STAYING for a while before you decide to bury it., u'd think they'd clear up if you change on website, no baby but some monster has taken the neverbefore existed keys and want us all to freshly crack knuckles when we nicely and appreciably avoided it all and relaxing our way
So before you post some "rubbed on your head bad things" thinking you should be truthful to the employing community or thinking you can remove it all later think twice because these days they are STAYING in the search results for more time than it takes for someone important to notice and attempts and help on part of websites to clear them off doesnot matter to anything
File cyber crime case the moment you see your bad info STAYING on and not getting off

Date of experience: April 15, 2017

Thumbnail of user tomr120
Georgia
1 review
5 helpful votes
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October 2nd, 2016

Absolutely no problem with SafeCart. Their client AVG has the worst customer service I have encountered all my years of dealing with firms on the internet. Many have used free AVG anti-virus products and never dealt with their customer service, fine. Just never ever buy anything from them and have a problem. On 09/14/2016 we were up-sold their "Ultimate" product which consumed 1.6 kb of memory resulting in poor performance. That same day we called and asked that it be uninstalled and the charge be reversed. No they said, we don't give refunds although they advertise a 30 day satisfaction policy. On 09/27/2016 they finally reversed the $99.99 charge after 5+ email exchanges and 4+ phone calls and numerous representatives the last one starting with we'll refund 50% of the charge. This overseas company's customer service does not merit the millions they make from U.S. consumers each year. Find another anti-virus program we surely did, I wouldn't even use their products if they were all "free". Free just means an opportunity to up-sell you with something you may not need and may not be able to use.

Date of experience: October 1, 2016

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Max W.
Typically does not respond to reviews

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