Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 6th among Search sites.
This company does not typically respond to reviews
Looking for something - google has it all from, maps, images, websites, to product reviews, government secrets, alternative energies, science references. If you have an itch to know something, don't hesitate type it in at google.com and find the results your after. Why skimp yourself on knowledge? Feed the brain and answer your deepest questions... or at least most of them...
Date of experience: December 31, 2008
I've been with this service for around 3 years, however I've only been able to cash out twice of £20 as many times in the middle of doing the surveys it stays that I'm not applicable, so it's also an unfair waste of time..
Date of experience: August 4, 2021
How long will Google keep serving us the worst ads from various Chinese and similar fake companies, which claim to reward those who use their games, yet not a single person has ever received a cent they supposedly earned? It's shameful how people struggling to make ends meet are deceived, thinking they can earn a little money for survival, falling victim to these scams. It's a disgrace that Google, with its wealthy executives, uses such fraudulent ads to further enrich themselves while the less fortunate spend even the minimal sums they have, believing they can earn small amounts of money, when in reality, they are falling for scams perpetrated by companies like Google, which continue to amass their wealth through these deceptions every day
Date of experience: September 26, 2023
I was hacked and my account was hijacked. All the recovery info was changed, and google help is trash with no support what so ever. I've lost over 100 contacts, probably 100's contacts locked out of online ban accounts etc. at this point i think i will switch from android to iPhone. The is F'ing crazy. I feel like my mother died...AGAIN i have lost so much valuable info i am crushed. I hate this $H!T
Products used:
not a purchase
Date of experience: April 10, 2023
They do not have a telephone number to reach them, only chat. Chat takes forever and your problem is not resolved. I was on the phone with them for over and hour and then they finally had someone call me back that can't speak English. Bring our jobs back to America.
Tip for consumers:
Keep our jobs in the USA
Products used:
Gmail
Date of experience: July 15, 2023
Google has quickly become one of my favorite apps, thanks to its sleek design and powerful features. The app's versatility allows me to stay organized, informed, and connected, all from the convenience of my mobile device. I appreciate the attention to detail and dedication to user satisfaction that the developers have put into Google. It's truly a game-changer and a must-have app for anyone looking to improve their overall digital experience.
Date of experience: November 24, 2023
As the title suggests, this is one of the best search engines you can get. You can search practically anything. But, it sends quite alot of your personal data to advertising\big companies and who knows what. So, if you just want to quickly search for something, use Google. If you want your data to be private, use different search engine like: Startpage, BraveSearch or DuckDuckGo.
Products used:
The search engine.
Date of experience: May 1, 2024
When I search for a product for local shopping it thinks I live an hour to 8 hrs away from my actual town. When I asked who did scooter tire repair, none of the companies listed do scooter tire repair.
I ask to find 12.5" tire and it gives me all sizes even when put in "?". Very frustrating!
Date of experience: August 21, 2023
Navigating the digital landscape, Excitel's optical fiber promises high-speed connectivity. While their speed commitment aims to deliver a seamless online experience, occasional challenges may arise. Directv high speed internet Users value transparency, desiring consistent performance.
Date of experience: November 30, 2023
I'm 79 years old I've eaten in just about every fast food restaurant that there is and you get tired of cleaning these advertisements showing how beautiful the food is how big the sandwich is and then when you get there it don't look nothing like the picture second it's tiring to have these jocks get on there saying that the food is the best they ever ate when they're getting paid $100,000 maybe to say that and we're supposed to be stupid enough to believe them it's old it's tiring and it's a crock of crap
Date of experience: July 23, 2023
One hundred percent unrespowaited three days On hold for 2 and a 1/2 plus hours. Then the system booted me off. Called back and was booted off at 5 o'clock. Nobody ever responded to me. My business is listed as a locksmith. However, my business has not yet shown up once as a locksmith. They are unwilling to help and I think they are not worth it. I will try again and again. Because that is what everybody seems to prefer is Google. I think they have too much power.
Date of experience: August 22, 2023
The company's name has already become nominal, hence there is no sense to write about its power.
It's very difficult to imagine our regular life without google, because literally everything is searched via this company's search engine. Lots of people work on the infrastructure every day to maintain the quality of services.
I usually use google for different tasks and it's fast and secure. Yeah, sometimes there are difficulties in case of updates or stuff liek that, but these are just trifles for me.
Date of experience: June 13, 2023
When you're looking for something; you google it. There is a reason for this. The easiest of all the online search engines, google is fantastic for searching for broad ideas or concepts. However, if you are wanting to find something very specific, or profession based, you can be stuck searching through hundreds of links that have no real relevance, or you could have only one or two links instead of the wealth of information you normally associate with google.
Date of experience: August 13, 2023
As a healthcare professional, Google makes me pay over $3000 (legitscripts) a year just to have the ability to advertise. They claim that they are concerned about the consumer and is watching out for their health. Meanwhile, scammers run rampant on google. I was just involved in a boat purchase scam that had at least a dozen links to fake pages that attested to the legitimacy of the consignment company. It was a complete scam and I almost lost $70,000. Meanwhile Google will not allow me to reach out to opioid addicts and let them know where they can get help. I'm assuming "watching out for their health" includes letting them die of drug overdose because they don't know where to turn. It must also include driving those to abuse drugs because they lose their life savings on the scammers advertising for free without any penalty.
Date of experience: February 16, 2023
I am a business owner since over 25 years and the last 3 years have been the worst on google. It seems it is a complaining website where people go if they want to get their negative feedback to the world. Most good reviews are on honourable site where the people actually had to proof they have been there or experienced it. On google everything is allowed. If you experienced it or just followed an influencer to destroy your reputation. Big thumbs down
Date of experience: October 2, 2023
I recently ordered a new carafe for my coffee maker. Shipped quickly and arrived damaged. Package had a small hole that went through two boxes and through my new carafe. Problem is I had to purchase another one at full price even before getting a refund for the damage package that wasn't my fault. The. The refund I received was minus the shipping cost when again was not my fault. How do I lose money shopping with your company?
Date of experience: June 12, 2023
Unfortunately the mobile world is monopolized by Google. Every new cell phone purchased, with exception of Apple devices, is pre installed with Google, and ALL of it's annoying bloatware! Most annoying of all is the shoved down your throat Google Play Store for apps, games, and media. The Play Store is saturated with apps from developers whose only purpose is to steal your money and information, yet this is continuously allowed by Google and it appears to be encouraged, because when Google Support Team is sought out for help they reply with a generic email containing information that blatantly ignores the information you took your time typing and sending their worthless service in the first place. Google is a joke we as consumers are being force fed and we don't need nor want it. Google is like eating liver for dinner. It's disgusting, smells terrible and makes you vomit.
Tip for consumers:
Find something else! Google is a turd of a service!
Products used:
Apps, no refunds when cheated and scammed by false apps
Date of experience: March 14, 2023
The google cant provide invoices once a payment profile payment is deleted more than 30 days ago. The customer service could not help me. It is nonensene. They are required to provide invoices for tax purposes! I have to report it
Date of experience: March 20, 2023
I've had a business to 10yrs and have had plenty of good genuine reviews. For whatever reason and without discussion Google choose to remove my good reviews at their will. They neither advise or discuss with me and then I realise they're not available to talk to to ask why. I have made a business decision to ask all future customer to post reviews on other sites as Google clearly can't be trusted.
Date of experience: July 15, 2023
I provided them with all the details and evidence pf a spam review left by one person using different accounts and they come back wth the same standard response that they investigated and found no violations.
I don't think they investigated this, if they did they would have found that the review I flagged came from multiple accounts by the same person.
Bad company
Date of experience: September 11, 2023
I am very happy to work with Ronny who helped with my resume to make it looks professional. Thank you for your experience, for your patience and understanding, for professional approach and your time. I will recommend you to anyone who need help with resume.
Date of experience: July 7, 2023
When you receive fake reviews on your company profile, and point out to google they are clearly in breach of their violation policy, they do nothing! We are receiving numerous fake 1 star reviews and google are doing nothing! We haven't been able to reply to our reviews for over 6 months now, and again, google aren't helping us. If you want honest reviews only, don't opt for google, because they will do nothing to help you if you receive fake reviews!
Date of experience: July 4, 2023
The most performant web browser and basically the whole google ecosystem is sleek.
I like how I can easily arrange my workplace using sheets, docs, different cloud storages, and, sincerely speaking, you can even create a profitable business relying strictly on their services. Doesn't it sound enticing? I do think so, thus, I admire surfing the net, customizing my browser whatever I want, and I highly cherish their attitude to data prtoection. 🤞
Date of experience: January 13, 2024
Search engine, ah sure? I look up topics of interest with google. I get enough to finish. But wait google instantly has my search history. Now my emails are spammed full of "similar topics" I've requested dozens of times to have them stopped through the Google portal. DOZENS! It continues. If I wanted information on things of interest I'm very capable of this myself. Google needs to reevaluate their sense of propriety sales piches and start a new. GARBAGE!
Products used:
Not applicable
Date of experience: August 24, 2023
What are your guidelines if you are sending me saying you can't post my review about a hotel which it is owner insulting us on your website, posting personal information and posting hatred speech and discrimination comments against us and I was just commenting saying that you allowed that, I didn't say any personal comment again him nor his race but he did say all that about my race and attached us personally what kind of standard is that, is that your fair standard google! Check that hotel comments at Guest House Pirelli Milan Italy
You google allowed such comments on your site but shouldn't complain about it? Any answers
Does his words go with your guidelines which is the following as per your website.
His speech has all the following
Civil discourse
Harassment
Hate speech
Offensive content
Personal information
Deceptive content
Fake engagement
Date of experience: July 8, 2023
Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.