Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 6th among Search sites.
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Was having system issues and decide to give Advanced System Repair a try. Gentleman on the phone was overly solicitous and kept trying to sell me a "better" program from them for over $100. Told him NO a few times no matter how much he was going to get his "manager/supervisor" to drop the price. Tried it out. System got worse. Cancelled and removed program after a couple months and yet 6 months later they bill me 29.95. An email WAS sent notifying me of the charge about to be made the day before. But as I am not online every single day of my life. I only noticed the money missing when I checked my account balance at the bank. Told them it was an unauthorized payment. They opened a dispute. I contacted Paypal. They opened dispute. And now I get an email from the folks at Safecart telling me that because I opened a dispute with my bank instead of talking to them first. Their financial institution has removed the option for them to issue a refund which they say they would have gladly done if only I spoke to them first. CROOKS. CON JOB. SCAMMERS. And DISGUSTINGLY BAD CUSTOMER SERVICE. STAY CLEAR AND NEVER ENGAGE THIS CROOKED ENTERPRISE
Date of experience: June 30, 2019
Google play store has done nothing to help me after the game KING OF Avolon developers ripped me off $1000 worth of rewards after i spent $15,000 on the game, now the developers of funpluskingofavolon have made my game unplayable they blackend the screen, because i complained about the the game glitches are constantly causing problems, and GOOGLE have not done anythingto help me in fact things are worse, but google won't help the people because its all about profit SHAME ON YOU GOOGLE YOUR DISCUSSING
Date of experience: November 4, 2020
Very good search engine, but too bad for the ads. However support is good when you have a problem, and there are many tools available.
Date of experience: February 20, 2014
Lovely website, awesome features and always gets to the link which i am looking for, Thanks google for being a helpful part of my life everyday.
Date of experience: June 21, 2012
Google made my life easier. I can search anything related to any topic. I always get right answer from google.com. It is best ever.
Date of experience: December 8, 2015
The best way to find information on the net (right now). I hope competition like bing helps make things even better for all of us.
Date of experience: June 17, 2009
My favorite search engine! But it can no longer give good results. I see a lot of spam sites.
I hope this situation improves.
Date of experience: May 17, 2020
Helps me find what I need and get things done. Love the maps best of all - no longer need a GPS just use my phone.
Date of experience: January 3, 2015
For the most part good service. If you place an order for overnight shipping follow through with a phone call to make sure it was processed.
Date of experience: October 15, 2018
I think there's just too much advertising in the search results, just confuses me sometimes. Should be a way to block these ads.
Date of experience: October 7, 2013
I've tried other search engine but I still end up back with Google!
Very fast search, relevant results! It is the best!
Date of experience: March 26, 2018
Google+ is a place to connect with friends and family, and explore all of your interests. Share photos, send messages etc...
Date of experience: April 23, 2014
System tune up is a spy program sending information out from your PC.
Don't trade with them.
Have asked a refund?
Date of experience: November 22, 2017
I believe it has one of the best ad system on internet at the moment and I could manage to reach my goals with their unique service. Thank you.
Date of experience: November 29, 2016
We all should know by now that anything Google owns is not private, is stored into Eternity and we cannot reach a human pulse at Google to discuss anything, not by phone or email. As good as Gmail gets in functions, we gotta realize our inputted and received data are not ours if/and Google can suddenly take away your access to "your" email account at anytime. In my case, I had an early Gmail account from when that did not require a referral, so, some 18 years...
As is the Big Brother Plan, we get sucked into the ease and reliability of Gmail functions, so we use it. We use it for more and more. As I did for some career and personal contacts.
Avoiding my detailed history of the past three weeks of try after try to reach Google, to recover "my" Gmail account and to seek help to get my access back from online forum and site pages, I'll summarize by saying that all input from Google in these efforts has been only automated and in first notifying me upon login that Google thinks I used some unknown device, which is not true. This is where the frolicking through Google sites & links began and led me through mazes of potential hopeful ends, but all turned out circuitous and to no avail.
Knowing your Gmail address and password for 18 years isn't enough. Some odd security question was raised -- as if I'd recall that answer from 2002! So, still, no access. Stuck. No human pulse at Google to ring.
Gist = as nice and cozy Gmail [and Google products] can be, a lifetime of contacts, communications, photos, documents, legal records, etc can, at anytime, be snatched from you... even you who gave away your cell phone number for "security" ID of your account.
X Files = Trust No One. I can't argue with that. If I ever get back into my Gmail, all contacts and selected content will be extracted. Still searching for a good though private secure substitute in an email server. Done with Big Brother.
Date of experience: May 14, 2020
My husband fell for this scam too. I couldn't believe it when he told me he paid $599.99 to have them clean Maleware off his computer and then protect it for the future! I told him he could have bought a new computer for less than that! I knew that what they did could have been done with a free program so I told him he had to call them and cancel and try to get his money back. He was sure they wouldn't give him the $299 he paid to have his computer cleaned off but we were hoping to get the other $300 back. He called and they did the same high pressure pitch they did the first time and convinced him to keep it. I wouldn't settle for that so I took matters into my own hands and called them myself. I told them I wanted to cancel the order and get my money back. He asked for the email address. Then he confirmed that my husband paid $599.99 and said they would credit my account within 3 to 5 business days and that we would get an email to confirm the credit. About an hour later, he received an email showing that they had done a $599.99 credit. I couldn't believe it was that easy!
Date of experience: July 31, 2014
The best search engine out there by far, and you can even customise the background with your own photos. :)
Date of experience: September 5, 2011
The worst search engine except for all the others. Compare to Bing and be SO grateful Google got dominant first.
Date of experience: September 2, 2019
Thank you customer service Heather,@ Jib Jab. You found a solution and were attentive to me. Your knowledge is refreshing.
Date of experience: December 16, 2017
They had aided hackers in distributing malware, spyware, bundleware and bloatware through Softonic, CNET, Google Drive, Media Fire and Dropbox by posting Green Download Links on their ads and on websites! My Toshiba Laptop had died!
I don't want to download your Xbox bundleware app for Forza Horizon 3 on any unknown website!
Tip for consumers:
Do Not Fall For Their Fake Website Links!
They Are All Scams!
Date of experience: August 6, 2021
Phuck Google this Chinese prick needs to learn that America is not PHUCKING china we will tear your buildings apart brick by brick we will stand up against this PHUCKING industry THIS IS AMERICA AND PHUCK ANYONE WHO THINKS THEY CAN CONTROL MY NATION LIVING IN CHINA PINCHIA YOU WANT WAE IM COMING FOR YOU PERSONAL FOLK PHUCK YOU BIT¢H
Tip for consumers:
In install Google immediately don't trust Google LLC
Products used:
The website and YouTube I get censored on both while others promote terrorism if I can't simply call out there terror supporting bots why should I be censored PINCHIA the Chinese phuck
Date of experience: April 19, 2022
This is the best browser I have ever used. The data base of Google is very strong. You can get relevant links in 1 second. 5 stars
Date of experience: January 19, 2013
Please do not do business with this scam company. I got suckered in and have paid dearly for it for the last couple of years. I signed up with them and sent money, $300.
They got into my computer and completely ruined my computer. After much heartache, they did return my money-but then is when the trouble really started-they started to call day and night telling me that my computer needed their help. This went on for many months, then suddenly stopped. I had to buy a new computer-not long after that, they started calling again to say that my computer was not working properly and that they were the only ones that could fix it-said they had all my new info, after a few weeks, my new computer completey died and was not repairable-the professional that looked at it said it had been hacked into and completely ruined. Immediatey this safecart co. Started callng again and seemed to know that the seccondcomputer was broken-the calls intensified-sometimes it was early in the morning, but mostly midnight to three or four. I am permanently disabled and do need some sleep. I waited months before I got another computer. I did get one about a month ago and now they are e-mailing me saying they have started to deduct $14.99 a month for the contract that I have with them and I have agreed to it-never would I do that. I have to wait until Monday to contact my bank officer. But if this harassment does not stop, I m prepared to go further. I will file charges. I have the phone records, etc. This is the most ridiculous thing - why are they still in business? Can anything be done to stop this?
Tip for consumers:
do not use PC
Please do not use this business-its a total mockery
Date of experience: February 13, 2015
Great site. Almost everything available. Often have to sift through providers to obtain a good one but otherwise excellent!
Date of experience: July 1, 2011
Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.