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Overview

Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 6th among Search sites.

  • Service
    174
  • Value
    161
  • Shipping
    120
  • Returns
    112
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 35.1%
Positive
13
Neutral
4
Negative
20
View ratings trends
73
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How would you rate Google?

Reviews (858)

Rating

Timeframe

Other

Reviews that mention popular keywords

search engine (122) search results (27) credit card (23)
Thumbnail of user seang26
GB
2 reviews
9 helpful votes
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July 6th, 2015

The best thing about google is when user search something on google.com then google ask its related words search and mostly user get accurate result

Date of experience: July 5, 2015

Thumbnail of user adekoyam
Nigeria
7 reviews
3 helpful votes
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July 5th, 2019

I always get more than enough search results to pick from. Google is easy, fast, and reliable to get answers from on any thing unclear.

Date of experience: July 5, 2019

Thumbnail of user leeannag3
Montana
2 reviews
6 helpful votes
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April 13th, 2020

I like this app but it does save everything that you search and that kind of isn't exactly ok... but overall a pretty good app.

Date of experience: April 10, 2020

Thumbnail of user barbarav193
Colorado
4 reviews
0 helpful votes
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March 11th, 2024

This is such a beautiful skirt. I have the perfect top that will match it. My summer family party outfit.

Tip for consumers:
I am still waiting for my blouse to arrive.

Products used:
Skirts.

Service
Value
Shipping
Quality

Date of experience: March 10, 2024

Thumbnail of user tonyw94
GB
4 reviews
1 helpful vote
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August 9th, 2017

Best Search engine till date, Shows the best results for query and anything cannot better than this. Always the greatest.

Date of experience: August 7, 2017

Thumbnail of user ullasc
GB
1 review
0 helpful votes
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April 5th, 2021

A really good company which over 3 billion people use on a daily basis. Can't go wrong using this company.

Tip for consumers:
no

Products used:
Website and other subsidiaries of the company.

Service
Value
Quality

Date of experience: April 5, 2021

Thumbnail of user henryw64
Canada
1 review
0 helpful votes
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December 15th, 2017

They refunded my product no problem. I was not satisfied with the product and requested a refund over the phone. No problems. Thank you.

Date of experience: December 14, 2017

Thumbnail of user angelc13
California
1 review
5 helpful votes
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February 3rd, 2014

Do not do business with these guys. Total rip off. They keep charging my credit card without my authorization.

Date of experience: February 3, 2014

Thumbnail of user johng
24 reviews
151 helpful votes
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June 11th, 2008

Google's PageRank is unfairly biased against new and small websites - I am working on a start up that hasn't launched yet, but one thing is clear: when it does launch my site will be at a clear disadvantage to older, more established websites or any site that is connected to them, *regardless of the quality of my site.* And unless my site is really lucky or has some inside connection, it will not get written up in one of the PageRank influential blogs like TechCrunch so I will have to wait months and months and spend time and money on link building and marketing to get my site off the ground. Contrast this to Google or Yahoo - as soon as they launch a new product or service it goes straight to the top of Google search results.

The influence of Google and their PageRank algorithm is huge, and it is clearly unfair to new and "unconnected" websites. So, for example, if I started some neat little site that offered a unique and valuable service, and Yahoo (or Google) decided to copy me, they could bury me with their superior PageRank, even if my site was better quality.

Fortunately, the costs of doing business on the internet are low enough that small sites can often tough it out and provide a better service than larger sites, and with patience, hopefully one day succeed. But it still makes me angry to know the sites like Google are creating a monopoly on the way information is disseminated on the internet, particularly because PageRank is based more on popularity than quality which hurts small and new websites.

I believe the internet needs a new way of helping people find good websites. A mechanism that is more based on *quality* than *popularity* (ie, PageRank). I'm not sure if SiteJabber will be able to do this one day, but I certainly hope someone does.

Date of experience: June 11, 2008

Thumbnail of user shayyana
Pakistan
1 review
0 helpful votes
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July 1st, 2021

It work everytime its simple elegant and easy to use, i recommended it highly, it has good user interface

Date of experience: July 1, 2021

Thumbnail of user miselinea
Colorado
1 review
0 helpful votes
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May 31st, 2019

Very content with the services. The gentleman that assisted me was very courteous and knowledgeable. Thanks again for everything.

Date of experience: May 30, 2019

Thumbnail of user pablof20
New York
3 reviews
5 helpful votes
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May 14th, 2018

Political media in the United States. I like the way they engage with the audience, their events and merchandising.

Date of experience: May 14, 2018

Thumbnail of user imrank84
India
2 reviews
0 helpful votes
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December 30th, 2020

Best price seller and good quality product and better i am very satitsfied of these web site maxxbhi.com

Service
Value
Shipping
Returns
Quality

Date of experience: December 29, 2020

Thumbnail of user dhghhd
Pennsylvania
1 review
1 helpful vote
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September 20th, 2021

How can anyone LIVE in a society where ripoffs are allowed to operate under the cover of darkness? Google, look. Do you understand that local businesses are sort-of run ineptly? Do you know that local businesses frequently mess up ON PURPOSE? This is why liking Mom and Pop Shops is a thing of the past. No one wants a false veneer of folksy friendship, when it's coupled with inept execution and little effort or talent. That's why Walmart won! They could do it better. We like them now. WE did that. We weeded out the bad ones and made Walmart better. The community. That's why it's popular.

But Google doesn't see that. If a review of a local business looks like a bad review, and the company I reviewed sees the bad review, Google will take it down because the company complained. It's the community VS the company, Google. All VS 1. We are the judges. WE take the bad BUSINESSES down. That's how society operates. YOU (Google) are preventing that from happening or straight-up doing the OPPOSITE! You're just keeping everyone down by taking down customer complaints and allowing the shady business owner to do their worst, and for no good reason! All reviews left on Google, now, HAVE TO BE two-faced (eg. "nice job! Very clean! They didn't even threaten to kick my dog or call me gay!"), or Google prunes them (because the company I reviewed saw the review, realized it was a negative review, and complained about the negative review). We ALL have to operate shadily now, thanks to GOOGLE's system. 1 complaint from the company = review removed, VS 20 bad customer reviews. Stop taking down competent, salient, lucid, truthful reviews and instead leaving up two-faced, trolling, phony ones! How hard is it? You always take down the good negative reviews and leave up the dumb ones. Google rather survive than provide an adequate service that improves the community over time. Bye Google.

Date of experience: September 20, 2021

Thumbnail of user rubym48
Pennsylvania
13 reviews
19 helpful votes
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October 11th, 2017

I love Google! I call "her" miss
Google because she's like a friend with an answer for everything! Need to know? Ask Google!

Date of experience: October 10, 2017

Thumbnail of user prakharg3
India
1 review
0 helpful votes
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October 20th, 2021

Best app for free and paid followers it also server likes and views on many social media platforms it is an amazing app

Date of experience: October 20, 2021

Thumbnail of user aliceg90
GB
1 review
1 helpful vote
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March 30th, 2019

I paid just under £5 for the subscription and subsequently recieved the receipt and nothing else. Thankfully I paid through PayPal so I have buyer's protection. STEER CLEAR.

Tip for consumers:
Don't.

Products used:
None as none were delivered

Service
Value
Shipping
Returns
Quality

Date of experience: March 30, 2019

Thumbnail of user tazuhf
Cameroon
1 review
0 helpful votes
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August 6th, 2019

This website is the most reliable of all search engine I really recommend it I wish I was a partner with this website. Google thank you

Date of experience: August 6, 2019

Thumbnail of user jamieh673
North Carolina
2 reviews
1 helpful vote
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October 19th, 2021

I wasted thousands of dollars. I was depending on the most popular search engine and was extremely disappointed.

Date of experience: October 19, 2021

Thumbnail of user lisam467
Singapore
3 reviews
0 helpful votes
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August 10th, 2017

I prefer Google more than other search engine, because it gives the proper results that we need, We get what we search.

Date of experience: August 8, 2017

Thumbnail of user greggc1
Virginia
13 reviews
39 helpful votes
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August 29th, 2011

I always use this to find information and stuff. Very helpful in finding a lot of stuff. I prefer this over yahoo.

Date of experience: August 29, 2011

Thumbnail of user tomr8
Pennsylvania
7 reviews
23 helpful votes
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April 9th, 2011

The best search engine on the web. Never have to go past the first page to find what i am looking for.

Date of experience: April 9, 2011

Thumbnail of user kipkk
Kenya
3 reviews
14 helpful votes
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April 1st, 2019

Great free research tool. I love the way i can easily identify and use research projects which are of great importance and relevance to me.

Date of experience: April 1, 2019

Thumbnail of user tenees
Texas
1 review
0 helpful votes
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May 3rd, 2021

They did it fast I was kinda of scared at first that it was a scam and it turns out it was 100% real! I will use them every time!

Service
Value
Shipping
Returns
Quality

Date of experience: May 3, 2021

Thumbnail of user ivanc58
Norway
3 reviews
13 helpful votes
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October 4th, 2018

This thing is pretty great. Find everything you need. Find things you don't need. Basically, google. 9/10, wish it had fireworks.

Date of experience: October 3, 2018

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Company Representative

Thumbnail of user maxw84
Max W.
Typically does not respond to reviews

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