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Overview

Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 6th among Search sites.

  • Service
    174
  • Value
    161
  • Shipping
    120
  • Returns
    112
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 35.1%
Positive
13
Neutral
4
Negative
20
View ratings trends
73
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How would you rate Google?

Reviews (858)

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Reviews that mention popular keywords

search engine (122) search results (27) credit card (23)
Thumbnail of user emmaw538
Australia
1 review
2 helpful votes
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July 17th, 2022

Their help line is unanswered apparently due to COVID, despite the rest of the world having resumed normality. The help online sends you in circles and when you do finally speak with someone they give you no useful advise and you are back at the start. When you ask for details to make a complaint they send a generic email and continue to do so, saying the matter has been escalated. BS it has. You would think that a large company like this might want to keep customers happy. What an absolute joke. Do not go Google. -100/100.

Service
Value
Shipping
Returns
Quality

Date of experience: July 17, 2022

Thumbnail of user gracet42
Virginia
1 review
10 helpful votes
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February 19th, 2018

I checked a box for a one time $2.95 service only-- they charged that amount to my Paypal account that day and that was fine. I was very careful to read everything on their page to make sure I was not signing up for anything but the one time charge. Five days later I was charged $19.95. I contacted Paypal and they reviewed it. They told me that they were able to cancel subsequent charges, however, the company somehow convinced them I had authorized the $19.95 so I will not be able to get a refund for that amount. I hope my posting, as well as those of others, helps people not be taken advantage of by this unsafe company.

Date of experience: February 19, 2018

Thumbnail of user kend315
Arizona
1 review
9 helpful votes
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November 21st, 2014

This company is a scam. I believe they actually installed a virus on my computer so the only window that would come up is their phone # to fix it. The "technician" (use that term lightly) represented himself as a Microsoft representative. They couldn't resolve the issue, they charged us 4 times the amount for a software that I could get myself. These guys are shady as F! Steer clear and try to find a local company to fix your computer so you can at least look someone in the eye while they're screwing you.

Date of experience: November 21, 2014

Thumbnail of user patm10
Arizona
1 review
2 helpful votes
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July 8th, 2011

I had many problems with SpeedupmyPC. I emailed Safecart several times; no response. I tried to call, but I kept getting the message that all operators are busy; and the wait time was at least 15 minutes. Still trying to get a refund through PayPal.

Date of experience: July 8, 2011

Thumbnail of user stacya82
New York
1 review
0 helpful votes
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November 24th, 2019

My son loves magic tracks, and I saw that the website had a double offer so I thought I would take advantage. Well it turns out that after putting in all of my info and placing the order it says that the regular processing time would be 3-6 weeks! Unless of course you too to pay them an additional $7 for faster shipping then after the order is processed up pups a $12 processing fee and by this time the order was already through and I did not see a processing fee anywhere before hand unless it was really small or didn't display well on the phone, in which case is still pretty sneaky.

I was disappointed by the underhanded nickle and diming, I'm still going to get the cars and they are( after all of the fees $6 cheaper for two than if I would have bought them at the store. But still buyers beware when checking out ay this site!

Date of experience: November 24, 2019

Thumbnail of user janed326
Georgia
1 review
4 helpful votes
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August 1st, 2018

*******727 is hotline, however, so many red flags. When you first call, they pull from phone or email and may mistake you as some other identity, the rep you speak to will NOT send any or give any immediate confirmation upon your issue. I. e. I requested refund and wanted a conf. Number or email, rep named 'mike" advised me he will not be able to verbally give conf number and wait 3-5 days for refund. This was beyond SUSPECT, i'm now calling police or FBI and reporting for theft.

Date of experience: August 1, 2018

Thumbnail of user monaa24
Texas
6 reviews
1 helpful vote
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November 21st, 2019

Gmail needs some work. Went back to Yahoo after years of Gmail. It became cumbersome, clunky, crashed often & just wasn't meeting my expectations any longer. Google Browser, however, is, has been & probably will be my favorite! Its quick, easy, manageable, current & meets my needs very well.

Date of experience: November 20, 2019

Thumbnail of user kurtisl5
South Carolina
1 review
5 helpful votes
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August 8th, 2018

I discovered that and viewing the safe cart website trying to research a traffic ticket I started incurring monthly charges. I received no services nor did I visit their website during the months charged. I quickly alerted my bank to let them know of the erroneous charges. It has been an uphill battle to try and get the charges reaccredited. Look at similar reviews and you will see I am not the only one affected. Charges are recurring and if you don't check your bank account it is easy to miss these charges. I have no idea how they are justifying these charges because I received absolutely nothing from them.

Date of experience: August 8, 2018

Thumbnail of user helens969
New Hampshire
2 reviews
1 helpful vote
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August 23rd, 2021

I researched all over for these filters. I did find them, but the price and delivery was way too expensive. I mean that I was paring more than what I made of the hand vac. On sale, Really? But, somehow I found your website and HOORAY! So, Thank you and I will continue to use you for other similar purchases.

Tip for consumers:
Don't go for the well-knowns and go for who has the best reviews and ratings.

Products used:
filters

Service
Value
Shipping
Quality

Date of experience: August 21, 2021

Thumbnail of user alpinee10
India
1 review
0 helpful votes
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January 19th, 2024

Reviews can cover the services or products offered by a particular website, but can also contain feedback about the content of their site (if it's a news site or a site hosting funny videos, for example). Basically, you can review anything that has a website.

Tip for consumers:
Phurchase

Products used:
shoes

Service
Value

Date of experience: January 18, 2024

Thumbnail of user agathar1
Texas
6 reviews
11 helpful votes
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March 12th, 2014

Google.com is a free website. It's the best search engine.
It's actually one of the best websites in the WWW.
Everything you are looking for, google will help you find it.

It has many application that google offers such as Google Chrome, GMail, Drive, Docs and etc.

Date of experience: March 12, 2014

Thumbnail of user jime26
Tennessee
1 review
11 helpful votes
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October 22nd, 2014

I have never seen one company sell so many different types of software. I would suspect that each ATS Tech has their own name for the same software so they know who to pay the commissions to. They hit me for $600+ for two software packages and continued tech support. They spent considerable amount of time "repairing" my PC and then the hard sell for the software. At 75 years of age, one would think I could see the red flags. DUH! I did mange to get a portion of the money back so I can breath a little
Easier. My recommendation is much like those before me, Stay away from SafeCart as well as Advance Tech Support. Check your local folks first.

Service
Value
Returns
Quality

Date of experience: October 22, 2014

Thumbnail of user kk520
California
1 review
0 helpful votes
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May 24th, 2023

Google really wants everybody to have 2 and 3 step verifications with their phone even when you don't elect that you want it. I'm locked out of my account because my phone is messed up and now they think it's hackers trying to get in. If I have the correct password just f******* let me in! I'm getting really tired of this. I mess up my phone too much and forget my passwords too often and it affects my whole life because Google has to be extra. Google doesn't help in these situations, they make it worse. I'm so stressed out because every site wants to send a code to my email or phone, including the phone company before fixing my phone. I didn't select that I wanted any 2 step verifications, but they just force the s*** on me when I have a tough enough time already. This new security stuff is just annoying, frankly. I haven't even been asked any security questions, everything they want to identify me has to do with my phone. Occasionally, they will allow me to verify through another email on file, but that option is not always presented to me. I wish I could stop using google because I'm so mad but it's like they own everything and I'm forced to deal with them. Even my school account goes through them. I'm just so frustrated and this is not the first time I've felt this regarding when I have a phone malfunction etc.

Tip for consumers:
The more you lock people out and they need to create new passwords or accounts, the more they can't remember wtf they are. Then there's more risk of hacking because people start saving all their passwords to Google and it's all there super vulnerable. Simplify it please, like f***.

Date of experience: May 24, 2023

Thumbnail of user draken
Pennsylvania
3 reviews
6 helpful votes
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April 16th, 2013

Lol its Google. What's more to say? Nowadays when we look something up we "Google it" or "I Googled the Second Crusade" or something like that. "I Binged that" just doesn't sound right. Anyways. It is quite biased. Anything related to it will immediately pop up. But then again, it's probably the most used search engine, and it owns YouTube, Gmail and etc. Fast, free, and useful.

Date of experience: April 16, 2013

Thumbnail of user alanw455
New York
1 review
1 helpful vote
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August 24th, 2020

I have used almost every site in the entire dating category but I have never found any site that much attractive and authentic like dating.com.
The reason behind its success is its admin and his hard working staff members.
I have visited their office and I met the admin as well. He is such a nice person and he always prefer to listen to the people's issues.
I know that there are a lot of people in my circle who are living a happy life due to the dating.com and I am sure that there will be a lot more to come who will make their lives happy from dating.

Date of experience: August 23, 2020

Thumbnail of user elainej10
South Carolina
1 review
13 helpful votes
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June 30th, 2014

I never order this product but my debit card was charged $19.95 I called safecart and was hung up on. I emailed this company and revived a message that they would get back to me as soon as possible. I called my bank. Was told My checking account had been hacked by this company. Please don't do business with this company. Just a money making SCAM

Date of experience: June 30, 2014

Thumbnail of user kelseym1
Massachusetts
28 reviews
80 helpful votes
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November 18th, 2011

Oh my gosh! What did we do before Google? Not only do they have a great search engine, they offer free email that is not crammed with spam and ads. There are also TONS of other goodies on the site that I don't have the patience to use. This is also a great app on the iPhone.

Date of experience: November 18, 2011

Thumbnail of user lanced57
Texas
1 review
0 helpful votes
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December 3rd, 2019

I had signed up for a service that used safecart as payment, and I forgot to cancel in time. I ended up being billed by safecart, which wasn't their fault, it was mine. Still, they refunded my money after I contacted them. I don't normally write reviews, but this was such a shock to me that an internet billing company would actually refund money I had to post something. Safecart is legit. Thank you!

Date of experience: December 2, 2019

Thumbnail of user johnd575
Florida
2 reviews
7 helpful votes
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May 23rd, 2016

Beware of Google adsense!
For three years or more I had blog with Google, and then Google had a brainwave. Google started to put ads on for the blogger to make money. Well in that period of time I had my blog, guess what. I made $18.00 now the crunch is. If you close one's account and any one with ten dollars or less does not get a bean. So I closed my blogger account with Google on Jan ******* expecting I'll have a cheque for 18.00 dollars, guess what again. It is June 2016 and there is no $18.00. I sent them a feed back on one there sights asking for my $18.00. I never even got a reply from the so and sos.
Regards J D

Date of experience: May 23, 2016

Thumbnail of user msr47
Bangladesh
2 reviews
0 helpful votes
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November 12th, 2019

Another ingredient for removing mechtas is aloe vera or gilt leaf gel. This gel has the ability to remove any skin problem. The finger should be rubbed slowly with the help of a finger dagger at the affected area and kept overnight. This way, if you take a few weeks, you will get optimistic results. In addition, mixing vitamin E and primrose oil with aloe vera gel will produce significant results within a week. At the same time, it would be nice to have a drink in jail.

Date of experience: November 12, 2019

Thumbnail of user josephg24
Arizona
1 review
2 helpful votes
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June 19th, 2013

Buyer beware. The pst recovery product didn't work as described. It wouldn't activate. During the attempt to activate, I was led down a path that resulted in a second download and a second charge for $140. The help desk over-committed and under-performed. Safecart is anything but safe. I'm out $280 trying to recover a. Pst file that still has not bee recovered

Date of experience: June 19, 2013

Thumbnail of user peiyuh
California
1 review
0 helpful votes
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November 7th, 2019

The company calls Safe Cart. They not like their name, and they are robber work with paypal steals my money from my boa bank account.

I have not use this company service, they just charge me 29.95 dollars, this is horrifying things on my account, if I did not check my account every day, next payment cycle day my money already gone.

So I hurry up call boa to stop this process, this is internet scam from this horrifying company.

Date of experience: November 7, 2019

Thumbnail of user ads16
Bangladesh
1 review
0 helpful votes
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April 7th, 2023

Here are some tips for writing a cover letter for a graphic designer job application:
Header with your contact information
Personal greeting
Engaging introduction
Overview of your relevant skills, experiences, and qualifications
Relate your past design accomplishments with what the company is seeking
Express your enthusiasm for the position and the company
Polite closing

Date of experience: April 5, 2023

Thumbnail of user malcolmm36
GB
1 review
5 helpful votes
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April 26th, 2014

I was went to pay £29.99, but they debited my card £51.47. Instead of downloading my purchase, I was given a free phone number,. From which a guy from India wanted remote control off my computer. Do not touch with a barge pole.

Date of experience: April 26, 2014

Thumbnail of user mateib
Romania
5 reviews
6 helpful votes
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April 10th, 2012

As a webmaster, i am not very happy at all about the Webmaster Tools, is very lazy an do not help me anymore. I observed that he encourages only sites that have many articles and many postings, we are in 10 of April and he is providing me last info from 05 of April. 5 days?!. Where is the Google that was a year ago?

Date of experience: April 10, 2012

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Typically does not respond to reviews

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