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Overview

Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 6th among Search sites.

  • Service
    174
  • Value
    161
  • Shipping
    120
  • Returns
    112
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 35.1%
Positive
13
Neutral
4
Negative
20
View ratings trends
73
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How would you rate Google?

Reviews (858)

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Reviews that mention popular keywords

search engine (122) search results (27) credit card (23)
Thumbnail of user cristhiap
Ecuador
1 review
4 helpful votes
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May 11th, 2018

Were on a mission to help consumers make smarter decisions online.

To do this, we need to find the best businesses out there. We rely on people like you sharing your experiences to make this happen, so thanks for joining us!

Date of experience: May 11, 2018

Thumbnail of user kristic19
Florida
1 review
0 helpful votes
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December 27th, 2016

I am so happy with my recent experiences with Rae at Hothouse Flowers in Vail, CO! Twice in the past month, I have called upon her at the last minute to create flower arrangements for me. Both times, she was able to accommodate my tardy requests with the most beautiful arrangements and deliver them in a most timely manner. I have ordered several arrangements from her in the past year and every one of them was gorgeous with the freshest flowers that lasted more than a week. I cannot say enough wonderful things about Rae and Hothouse Flowers! Kristi from Vail

Date of experience: December 26, 2016

Thumbnail of user charlesg1225
District of Columbia
1 review
1 helpful vote
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February 16th, 2022

Us at Charles Graves Painting, love Google.com and we have had a great experience being a business on Google. Google and their service reps have always been friendly, professional and honest. We have the highest respect and love for Google and I recommend everybody to give them a try! If you are a business wanting to advertise, it doesn't possibly get any better than Google. I want to thank them and we look forward to continuing to have a great relationship with them

Service
Value
Shipping
Returns
Quality

Date of experience: February 16, 2022

Thumbnail of user bryant61
Florida
1 review
5 helpful votes
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August 8th, 2018

Safecart should return everyone the money they have stolen. I never noticed they were charging me $19.95/ month for over one full year! I had lost of family issues and honestly just didn't notice. I hate Safecart for been such a SCAM/ DIRTY company that instead of earning their money honestly, steals it from hard working citizens. I don't know how they got to my PayPal information, but I do know I NEVER authorized them to take my money! EVEN less, never knew they existed or used their services!

Date of experience: August 8, 2018

Thumbnail of user jamese23
GB
4 reviews
15 helpful votes
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April 12th, 2013

Used to be great, but i think they're now getting the "I am a bigger company then you" sort of impression and think they are unstoppable. Started to use Bing a bit more now and i never thought i would, but I'm starting to prefer it.

Date of experience: April 12, 2013

Thumbnail of user renam4
California
2 reviews
0 helpful votes
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April 4th, 2016

Awful mistake and did not take long, 3 weeks to recognize how stupid this person was. Ugh! The site makes you pay to read messages you get. When you unsubscribe, you still get messages from other people that is a problem if you want to focus on one person. You already have the dense person who still keeps bothering you to deal with on top of the constant ding of messages from prime members in the middle of your conversation with the only person you really talk with. The set up of site undermines any meaningful relationship you want to have.

Date of experience: April 3, 2016

Thumbnail of user js460
New Jersey
39 reviews
76 helpful votes
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August 7th, 2018

Overall, Google technology is great, but I once advertised on Google. They blocked one of my ads, and I was okay with it because I figured that I didn't need to have it anyway. However, they re-enabled it without notifying me and I was billed. It was impossible to resolve this and get my money back. I called and was told a manager would follow up, but that never happened. And it's been a few years now. I would not use their advertisement service again.

Date of experience: August 7, 2018

Thumbnail of user jeffd85
Arizona
1 review
10 helpful votes
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December 30th, 2016

Like all of you some how I got a charge from this sight I have no idea how. I got lucky and found it while the charge was still pending but I still had to cancel my card and now have to get a new one. I'm not sure how they got my number but I will keep a really close eye on my credit card bill ( not that I don't now) but even more so now.

Date of experience: December 30, 2016

Thumbnail of user cheryld552
Florida
1 review
0 helpful votes
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September 3rd, 2021

I was received a wonderful experience from the beginning to the end. I checked in and was taken back within 5 minutes. My customer service rep, Katie was very knowledgeable and helpful with my purchases. I needed her help. Thanks a bunch. *******@TrulieveDeerfield

Date of experience: September 2, 2021

Thumbnail of user vickim458
Australia
1 review
2 helpful votes
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December 24th, 2021

Paid for a movie that was supposedly accessible with Google and Google took visa payment. But movie was no longer available. First and absolute last time I will try to view anything with Google. You are deplorable.

Tip for consumers:
Don’t pay or hire a movie with Google

Products used:
Google scammed me

Service
Value
Shipping
Returns
Quality

Date of experience: December 24, 2021

Thumbnail of user markd15
Ohio
9 reviews
18 helpful votes
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April 24th, 2011

What makes this site really good in my eyes isn't the really great google search algorithm, but rather the apps which you get in having an account. (Its automatically a youtube and blogger account)... but I have a website and their analytics tools and webmaster applications are wonderful. You get great readouts and graphs of your website. They also the adwords and adsense applications seamlessly into your account page for easy access.

Date of experience: April 24, 2011

Thumbnail of user hamidk12
New York
2 reviews
1 helpful vote
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November 20th, 2020

Seriously, personality I hold on no account located someone website and app therefore addictive like dating.com. I assume the reason behind its considerable attainment and dependancy is its real users who are usually geared up in imitation of help you, motivates you and gives thou so a lot intention as like it can.
Personally, I as a recreation now we all performs a game including our girlfriends. I met my girl a number of times, he is then lovely or charming. We continually quantity jokes then redact ourselves happy. Thanks a fascicle dating.com because of offering such a huge job at certain an frugal cost.

Date of experience: November 19, 2020

Thumbnail of user albenah2
New York
1 review
0 helpful votes
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December 17th, 2021

There products are as cheap as the prices, which was expected. But what is wrong with this company is the returns. Once I got all off my order in which came in 3 different shipments and it took forever, I did not like some of the items and the fit was good either. The return prosses was a nightmare, it took forever to find out where to send and then I had to pay for the return. It has been almost 2 years now and I am still trying to get refunded for the cloths I sent back. Do not Use this Company

Tip for consumers:
be very careful with purchases and returns from this company

Service
Value
Shipping
Returns
Quality

Date of experience: December 17, 2021

Thumbnail of user francoissea
Netherlands
2 reviews
0 helpful votes
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August 28th, 2021

Have you gotten your bitcoins stolen from your wallet or invested in an ICO that turned out to be a scam, you are not alone because this happened to me too. I initially lost $7600 in just three months from Crypto all day and a couple of others. I contacted the authorities and they referred me to Tech Friend who helped me recover all my funds within 2 days. I'm speaking up to improve awareness of these crypto-currency thieves and help as much as i can to reduce victims to the barest minimum. If you have been a victim, Simply get in touch with: louismcnair at protonmail dot com

Date of experience: August 27, 2021

Thumbnail of user leem636
Nevada
10 reviews
10 helpful votes
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January 26th, 2022

Google knows everything about you. Your location, your eating and shopping habits. Everything. Last 2 years alone they made 146 billion dollars in ad revenue, and selling YOUR privacy to the highest bidder. Much like facebook. Pure data mining! Please do your best to de google yourself! Read guides on how to do it! As citizens we CAN fight back. You CAN control your privacy. A good start is using an app called adguard, or blockada (free) or dns-66 (free) for android phones. And by using brave web browser. It will block allot of these trackers, and give you back your right to privacy!

Hope i helped! I feel this is critical!

Products used:
almost tried every google product.

Service
Value
Shipping
Returns
Quality

Date of experience: January 26, 2022

Thumbnail of user jamesf2060
Japan
1 review
6 helpful votes
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December 30th, 2020

You know how big tech is always claiming to be all for racial equality, etc...? Well, they're not and here's proof. The following URL is the backup site for a dangerous White Supremacist group that targets Black Americans. They see no distinction between our distinguished fellow Black Americans, and violent troublemakers. In their twisted minds, all blacks are bad, and Alphabet Corporation (Google) hosts their backup page. You've all been swindled.

Nwordmania(dot)blogspot(dot)com

Date of experience: December 30, 2020

Thumbnail of user neerajk56
India
4 reviews
0 helpful votes
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November 14th, 2021

From my childhood, I am only listening to google and learnt that how people crazy about google and it is everywhere from our school to colleges to workplaces etc. etc. Google is one of the topmost places to find any piece of information from definition to depth. I love this place and recommend this place due to their goodwill what they created by delivering the best products and services those are moslty free for people. I just love google.

Products used:
Gmail, Youtube, Goodl Docs, Sheets, Chrome etc. etc.

Service
Value
Shipping
Returns
Quality

Date of experience: November 14, 2021

Thumbnail of user joeb2672
Wisconsin
1 review
1 helpful vote
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February 16th, 2023

Typing this on 2/16/23 These DOUCH BAGS are as WORTHLESS in the BUSINESS WORLD as it even gets GETS If you CALL EVERYTHING is either AUTOMATED directing you to some site thats little to NO help or your on HOLD FOREVER waiting for customer service ta talk to somebody Im well aware of the FACT business people in Cali are no good but this company takes the cake Anyway Il give em 1 star for being GETTO TRASH

Date of experience: February 16, 2023

Thumbnail of user juanw
Utah
1 review
2 helpful votes
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June 27th, 2009

Tried of searching and getting spammed for the top 3 results? Need to get
Your colon cleaned? How bout a good old s%#T sandwich? Try dogpile!
For a search, 1/3 of the spam and cleaner results. You still get the top 3
Wipers but at least their intent sounds good. And then theres Sun Mircosoft
The jazzy java thats wants to be inside your underwear. It would sell its grand
Mother for another advert. The newer higher tech Microsoft that doesn't
Give a crap about uploading your information right in front you.

Date of experience: June 27, 2009

Thumbnail of user joanw8
New Jersey
1 review
5 helpful votes
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October 21st, 2013

What a scam. Paid $49.87 to fix computer. Could not fix. Told me to bring computer to Best-Buy and have them fix it. When I tried to use my computer my Google site was hacked. Instead of getting Google all I could get was AVG Safe Search when I clicked on Google. Got Google back after 3 days of work. But Avg-Rescue Tune-Up is still sitting somewhere on my Computer.

Date of experience: October 21, 2013

Thumbnail of user jonathonw
Indiana
9 reviews
26 helpful votes
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April 12th, 2010

Google is the king of search engines and it is clearly displayed through their dedication to being a simple search engine service while expanding into other areas for new services. They have been around for a while now and a lot of people around the world use the search engine to find sites of both need and interest. With services like Google Mail and Google News, it's no wonder they have a lot of visitors on a daily basis.

Date of experience: April 12, 2010

Thumbnail of user ralphr9
Florida
3 reviews
4 helpful votes
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January 25th, 2013

I love Google, forget Bing and Yahoo, I get all the relevant results I need. Plus their shopping function is great. Was able to find some great products for the company I own and am very pleased. Go Google!

Date of experience: January 25, 2013

Thumbnail of user tiffanym13
New Hampshire
4 reviews
5 helpful votes
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February 11th, 2014

I love Google. It's my best friend when I need a question answered. Only problem with Google is a lot of advertising results come up first when searching. But I believe there is a way around it or was.

Date of experience: February 11, 2014

Thumbnail of user jerryj363
Texas
6 reviews
7 helpful votes
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May 12th, 2023

Google sucks I spent the last hour thinking I'm $#*!ing to a person on customer service messaging and it's a computer doesn't know what I'm talking about we're not even on the same planet and I'm tired of bumble billing me and Google allowing it to happen so I'm sick of using Google Google sucks!

Service
Value

Date of experience: May 12, 2023

Thumbnail of user jasonc1280
Texas
1 review
0 helpful votes
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February 16th, 2021

The bio complete 3 work well actually. I used it for 4 days and my digestive tract was back to normal and running. Instead having problems with going to the bathroom and my waste not coming out as solid as I wanted. My poop solidify. I take the capusles every so often when I really need to have a poop!

Products used:
Bio complete 3

Service
Value
Shipping
Returns
Quality

Date of experience: February 15, 2021

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Typically does not respond to reviews

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