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Overview

Google has a rating of 2.5 stars from 858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Google most frequently mention customer service, credit card, and paypal account problems. Google ranks 6th among Search sites.

  • Service
    174
  • Value
    161
  • Shipping
    120
  • Returns
    112
  • Quality
    157

This company does not typically respond to reviews

Positive reviews (last 12 months): 35.1%
Positive
13
Neutral
4
Negative
20
View ratings trends
73
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How would you rate Google?

Reviews (858)

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Reviews that mention popular keywords

search engine (122) search results (27) credit card (23)
Thumbnail of user kalvinaj
Pakistan
1 review
0 helpful votes
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March 23rd, 2021

Our baby alpaca hand crafted products are a point of pride, especially while the industry has been flooded with acrylic blends and mass produced machine made "alpaca" products. Our accessories are a work of art and continue to bring natural beauty to those who value the true essence of baby alpaca and the art form of hand knitting and hand crafting.

Service
Value
Shipping
Returns
Quality

Date of experience: March 22, 2021

Thumbnail of user annb430
Australia
1 review
0 helpful votes
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June 5th, 2019

Safecart has removed money from my account when not authorised to do so, now not answering emails. Do not buy anything from them they will snatch money from your account in the future, it's just theft

Date of experience: June 5, 2019

Thumbnail of user maryjol4
Pennsylvania
1 review
3 helpful votes
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April 10th, 2019

They tell you they found all this info on a specific person before you purchase and when you sign up every category you click on says No Information Found, Information you can find online yourself. And forget them providing any information beyond that.

Date of experience: April 10, 2019

Thumbnail of user augustol4
Augusto L.
Brazil
2 reviews
5 helpful votes
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September 9th, 2019

No plans. That's why this site is a mess. Common. Graphic dedigners are ships. Hir'em up.

No plans don't means undertanding. Hey Biden, take a look to FB, it's full of colombian guerrilla plans. Just saying.

Date of experience: September 9, 2019

Thumbnail of user briang144
Canada
1 review
5 helpful votes
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February 2nd, 2018

They treat us like objects, they gather as much information about us as they can, sell it, then use their mantra "Do good". They have biased results. Have horrible looking websites. Don't give you any options. Try to stiffle competition. Buy all the new start-ups just to close them again. And are tricking society, they are "giving you look-good, useless services", just so we are dependent on them. When we should contribute to start-ups, local markets, diversity, and use as many different sources as we can.

Tip for consumers:
Try DuckDuckGo instead

Service
Quality

Date of experience: February 2, 2018

Thumbnail of user miam55
Alaska
1 review
13 helpful votes
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January 12th, 2017

They took out a charge a day early! Before I was able to cancel... Then I call for a refund, the refuny goes through 3 days later and another charge is taken out that evening! Called them to explain and she was EXTREMELY rude! Told me "that was impossible" but no. I'm not stupid. I looked at my bank statements AND adding up the money/charges... And they totally did take out another charge! Wtf.

Date of experience: January 12, 2017

Thumbnail of user jacquelyns22
Pennsylvania
1 review
0 helpful votes
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June 4th, 2019

I find that I do not like to receive items from overseas they are rather cheaply made the items I get here are not to bad. I enjoy your place but I will be watching who I buy from thanks for your great people

Date of experience: June 4, 2019

Thumbnail of user carolef155
California
1 review
0 helpful votes
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August 9th, 2022

I went into Bank of America, Carmel CA Crossroads branch wanting change for a twenty dollar bill. The teller asked for a BofA card which I did not bring with me. She then asked for my Social Security number. This was preposterous. I left with no success as I found the procedure insulting. Went to another bank (of which I was not even an account holder and was given change immediately with no questions asked.

Date of experience: August 9, 2022

Thumbnail of user marks14
Florida
1 review
3 helpful votes
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June 30th, 2010

Google has changed the news page and it is now not worth looking at. The more they change google, the better bing is becoming. Funny how Microsoft seems to be getting the home page right and google is chasing Microsoft... and getting it wrong in the changes they make

Date of experience: June 30, 2010

Thumbnail of user mk394
New Jersey
1 review
0 helpful votes
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November 17th, 2020

I placed an order from this site (A US based company according to the info at the bottom of the site.) The site had good prices for Lysol products with pictures of the products on the site. I ordered about $42.00 of product and then they added a $20.00 shipping charge. I got a confirmation that did not mention the name Lysol at all. I got a confirmation from PayPal that did not show the name of the company on their receipt but did show a Chinese name, 海 吴 on their receipt. I then got a tracking number that surprisingly showed shipping through the USPS even though the $20.00 for for DHL shipping. I got a small package forming from BFE Corporation (Neither of the names from my orders) from a non-existent address in my state. It contained a 1-inch hemispherical soccer ball toy that winds up and rolls across the floor.
Don't buy from this place.

Date of experience: November 16, 2020

Thumbnail of user stephanien15
Arizona
1 review
4 helpful votes
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March 17th, 2015

Complete Scam, I did a 5 day trial membership (which didn't even work - researching a phone number that was continually calling my cell phone and not leaving a reply) - MISTAKE! I called them (safecart) after they hit my account for a fee of $29.95 - the lady stated that I should have received an email that stated I would be auto charged $29.95 if I did not cancel after the 5 days were up. I looked at that email, yes that verbiage was there at the very bottom in EXTREMELY fine print... I cancelled from being charged again in another month the $29.95 - but, they will not refund what I was auto charged today. BEWARE of this scam company.

Tip for consumers:
BEWARE of any online company claiming they will find a phone number and who it belongs to for a small fee... most likely a scam.

Service
Value
Shipping
Returns
Quality

Date of experience: March 17, 2015

Thumbnail of user kathleenc13
Oregon
2 reviews
13 helpful votes
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June 15th, 2014

This is one of the worst sites I've ever dealt with. I was so naive. I wAs into them for $200 before I stopped. All the things they said they would do worked for about two weeks. After that it was worse than before! I wouldn't trust them as far as I could throw them! Dangerous site!

Date of experience: June 15, 2014

Thumbnail of user disappo
GB
1 review
1 helpful vote
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October 30th, 2019

SafeCart has removed money from my account via PayPal when not authorised to do so. When I reported this scam to PayPal, Safecart sent me a cancellation email, thus proving that they do NOT need any authorisations. PayPal was not helpful and closed off my claim. Do not even visit SafeCart website, nor buy anything from them - they will snatch money from your account. They are thieves.

Date of experience: October 30, 2019

Thumbnail of user carriej35
Arizona
2 reviews
5 helpful votes
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June 8th, 2018

I signed up for the 2.95 cent charge and did not get any real details on the item I searched for. So at that point I was done with the service. However a week later, I found out my paypal was charged a "Re-newal" fee of 24.95. This was strange as I don't remember any notification that I was signing up for any future debits especially at a much higher rate. However upon emailing them, they did refund the amount back to my paypal. It was fast and appreciated. Just beware before signing up for any of these services by any company, that you are not signing up for any additional debits.

Date of experience: June 8, 2018

Thumbnail of user fawazr
Nigeria
4 reviews
1 helpful vote
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September 15th, 2019

100 percent the best search engine. Firefox, bing and other search engines are really bad when compared to Google. It is a very friendly search engine. Anything you ask, anything you want to know about are here, and the best thing in google, it translate anything you said.

Date of experience: September 15, 2019

Thumbnail of user michaelc107
California
12 reviews
38 helpful votes
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July 21st, 2014

Google has the easies services out there, gives you what you want, search bar is sooooo simple to use! Gmail, google earth and all the types of search options, what else. Doesn't have thousand of ads everywhere, it has none! Except when searching. A few May appear.

Date of experience: July 21, 2014

Thumbnail of user davidd82
New York
2 reviews
2 helpful votes
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February 6th, 2014

Lately a lot of times when you search for something on google you don't get the good results as you used to in the past. Lately not so sure what Google did, but you get way too many chinese companies on the first listings or Amazon dominates their first pages on Google on almost anything. If I wanted to go to Amazon I would go to Amazon directly and no need to go to Google first. They should have a variety of other listings besides Amazon all the time so we have also other choices

Date of experience: February 6, 2014

Thumbnail of user lindab91
Canada
8 reviews
25 helpful votes
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June 5th, 2017

Total scam I just cancelled and if they tried to take the 19.95 amount next month they are in for a surprise it's a non rechargeable visa which is almost empty ah ah ah scammer you're in for a surprise

Date of experience: June 5, 2017

Thumbnail of user liamf49
Florida
7 reviews
21 helpful votes
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February 18th, 2021

Google gives you the exact information that you need when trying to search something up. Another thing that I like is the fact that you can change the google image on your home screen. Google is a good search engine to have.

Service
Value
Shipping
Returns
Quality

Date of experience: February 17, 2021

Thumbnail of user jagodab
BA
1 review
0 helpful votes
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December 24th, 2021

I am thrilled, only the best things, everything is the best, communication too, I really like to visit your site and I visit it every day. Of course, I recommended it to my friends, acquaintances, as well as my family.

Service
Value
Shipping
Returns
Quality

Date of experience: December 24, 2021

Thumbnail of user homelinkpackers
India
1 review
0 helpful votes
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April 27th, 2023

Home link Packers and Movers is fastest growing company, Their customers are 100% satisfied with their services. They are available 24*7 for customers. Best experience with homelink packers.

Service
Value
Shipping
Returns
Quality

Date of experience: April 27, 2023

Thumbnail of user davew1000
California
1 review
3 helpful votes
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June 1st, 2022

They have no moral compass. I wish there was an alternative platform. Their customer service is a joke. The google my business is joke. Google maps is a joke. The only worse company is Ring Central.
If someone wants to f*$k up my business all they have to do is write a defaming review, even though they have never actually done business, and Google allows them to do that. I have read that you cannot sue Google, but I am going to anyway.

Date of experience: June 1, 2022

Thumbnail of user christinem18
California
6 reviews
12 helpful votes
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September 20th, 2017

I think google is great and has been great. However, since they became a public company profit has become the main focus and there has been modifications to the search results to increase profit which tempers with the quality of the search...

Date of experience: September 20, 2017

Thumbnail of user dawnr70
Nevada
2 reviews
8 helpful votes
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April 11th, 2018

I want my account cancelled... do not want any future charges to my paypal account. I did not sign up for future payments... I signed up for the one time charge of $2-95. Please unsubscribe me from your service.

Date of experience: April 11, 2018

Thumbnail of user joed51
California
1 review
5 helpful votes
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January 8th, 2014

All I can say is they are a bunch of crooks. Try to sell you something not needed. Found out later, the fix I needed was for free on the web site of the manufacturer.
Be careful you do not get their site when you are looking for the manufacturer. They make their site look like you are at the manufacturers site.

Date of experience: January 8, 2014

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Max W.
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