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From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
This summary is generated by AI, based on text from customer reviews
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It was accurate and easy to choose options and seems so professional
So far so good, great experience, easy step booking. Thanks
The nickel and diming for every service is beyond ridiculous. Having to click "no" to such a large number of trivial services made for a poor experience purchasing.
Fast and easy to complete the process. Appreciated the reminders to check name and contact info as I found a mistake.
The whole booking process was very easy.
I would also add that I have just travelled on flights booked before which ran very smoothly.
I'd like the option (maybe I didn't see it on your website) to pay in Euros
English is not my mother language but I will try to do my best. Everything was perfect until the payment moment where there was a last minute increment in the price. It surprised me, not by the amount but the moment. It is not funny.
When I started to book repeatedly the price of the tickets has been changed - the price increased for ~5% at least :(
The price increase was unexpected, but that was not in my control.
I was almost at the payment page when the web stopped and asked me to start again. When I started again the price of the same selection went up $60. This is very bad as it made feel like a rip off.
This booking process was very clear and user-friendly. Easy to navigate, which is much appreciated.
I used gotogate when I traveled to Italy. I will use this site for my next trip too.
Blessed my heart with the cheapest fare to go to the church conference back home
Excellent service! The booking process was smooth, user-friendly, and clear from start to finish. Very happy with the experience so far!
Easy to book online, easy to read all instructions as you navigate through each screen. Hope all goes well with our flight, thanks
It was wonderful, i was able to find a great deal for my family!
No hidden costs. Kind of annoying insurance questions and tries to make it more expensive but overall really good experience
Straight forward and streamline process. I appreciate the travel itinerary and price on each page of the process.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members