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GoToGateReviews 2,397

3.4

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From the business

Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.


gotogate.com
Founded in 2009
Miami, FL, United States
+194
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GoToGate Reviews Summary

The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Saudi Arabia
1 review
0 helpful votes
Follow Khalid S.
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Easy and smooth while i suffered almost hours to book similar ticket from airline

Date of experience: June 27, 2025
Nebraska
1 review
0 helpful votes
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Many choices of unnecessary add-ons to wade through, other than that it was good, and info was presented clearly.

Date of experience: June 26, 2025
New York
1 review
0 helpful votes
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My go to place for all my Europe trips. Always the best prices and easy navigate through the app

Date of experience: June 25, 2025
New York
1 review
0 helpful votes
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Always the best deal available and very simple to use and book your flight. This is my 3rd time using the site with no issue

Date of experience: June 25, 2025

Easy and simple
July 31, 2024
Previous review

The process was easy and fast. I usually have trouble with the payment screen when using different sites but that didn't happen this time around

Date of experience: July 21, 2024
Argentina
1 review
0 helpful votes
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Los Argentinos necesitamos pagar en Dolares aunque nuestra tarjeta este radicada en nuestro país

Date of experience: June 25, 2025
Indiana
1 review
0 helpful votes
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Naim salameh
July 5, 2025

Thank you for your service Your explanation is very helpful and clear to the customer you did very good job 👍

Date of experience: June 25, 2025
Argentina
1 review
0 helpful votes
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Never a problem
July 5, 2025

I used this app to get many flights last year and never had an issue. Excellent service

Date of experience: June 25, 2025
New York
2 reviews
0 helpful votes
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GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 24, 2025
GB
1 review
0 helpful votes
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Very smooth payment process
July 4, 2025

Very smooth payment process. And also it was very quick. Thanks

Date of experience: June 24, 2025
Bulgaria
1 review
0 helpful votes
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Always easy
July 4, 2025

GoToGate has never failed to complete all transactions, quickly and efficiently.

Date of experience: June 24, 2025
Argentina
1 review
0 helpful votes
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De lonmas barato y facil
July 4, 2025
Updated review

Confiable, precio competitivo, facil de gestionar, pocos datos necesarios de cada pasajero para registrar.

Date of experience: June 26, 2025

They always have the best prices, the best way to show flight details and the least complicated payment process that always works.

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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Good!
July 4, 2025
Updated review

Good! I've been working with this flight company for previous years and I never had no issue no problems with it. Everything will be good so I appreciate them.

Date of experience: June 24, 2025

I've been using Goldgate services for a couple years and so far it's been a great experience no issues on my end thank you.

Date of experience: May 15, 2025
Georgia
1 review
0 helpful votes
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I spent over 2 hrs until i secure the flight, got a message the flight not available

Date of experience: June 23, 2025
Illinois
1 review
0 helpful votes
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Fairly easy process, but was not as aware of seating extra charges.

Date of experience: June 23, 2025
Virginia
1 review
0 helpful votes
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Simple and affordable service
July 3, 2025

The process to book and select options was easy and efficient. I quickly completed what I wanted to from start to finish

Date of experience: June 23, 2025
New York
1 review
0 helpful votes
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Thank you i hav wised the site several times and find it to be my go to app

Date of experience: June 23, 2025
California
1 review
0 helpful votes
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La pagina me saco 2 veces
July 2, 2025

La pagina me saco 2 veces. Pero creo que ya pude hacerlo muchas Gracias por ayudarme a sacar estos boletos.

Date of experience: June 22, 2025
Pennsylvania
1 review
0 helpful votes
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You jacked the price up $54 at checkout. This is false advertising. I will not use your website to book again. I will report you to the U.S. Better Business Bureau for fraudulent advertising! I will let all my friends on Facebook know as well!

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 22, 2025
Washington
1 review
0 helpful votes
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Great prices but please provide an option to skip all the added options and jump straight to payment. I lost a cheaper ticket having to go through all the options. I still used your site to book a more expensive option for 3 passengers but I imagine you are probably losing a few customers when they realize they have to go through a few pages before the final payment page.

Date of experience: June 22, 2025
Florida
1 review
0 helpful votes
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Good experience easy process
July 1, 2025

Good experience easy process. I recommend this service. Thank!

Date of experience: June 21, 2025