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GoToGateReviews 2,413

3.4

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From the business

Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.


gotogate.com
Founded in 2009
Miami, FL, United States
+194
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GoToGate Reviews Summary

The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Japan
1 review
0 helpful votes
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Thank you very much
July 8, 2025

Thank you very much. The operationg was very easy as I can only follow your indication.

Date of experience: June 28, 2025
Indonesia
1 review
0 helpful votes
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Sometimes payment stuck but all is good once price is fixed well.

Date of experience: June 28, 2025
Argentina
1 review
0 helpful votes
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THANKS muchas gracias por ser una pagina tan facil e intuitiva. Lastima todos los extras que querian y aun quieren venderme, bueno, bueno, bueno

Date of experience: June 28, 2025
Guatemala
1 review
0 helpful votes
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Viaje a Miami
July 7, 2025

The prices with the air line were very high and the baggage price was high too

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2025
Michigan
1 review
0 helpful votes
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Rápido y muy buenas ofertas, tengo usando varios años go to gate

Date of experience: June 27, 2025
Saudi Arabia
1 review
0 helpful votes
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Easy and smooth while i suffered almost hours to book similar ticket from airline

Date of experience: June 27, 2025
Nebraska
1 review
0 helpful votes
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Many choices of unnecessary add-ons to wade through, other than that it was good, and info was presented clearly.

Date of experience: June 26, 2025
New York
1 review
0 helpful votes
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My go to place for all my Europe trips. Always the best prices and easy navigate through the app

Date of experience: June 25, 2025
New York
1 review
0 helpful votes
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Always the best deal available and very simple to use and book your flight. This is my 3rd time using the site with no issue

Date of experience: June 25, 2025

Easy and simple
July 31, 2024
Previous review

The process was easy and fast. I usually have trouble with the payment screen when using different sites but that didn't happen this time around

Date of experience: July 21, 2024
Argentina
1 review
0 helpful votes
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Los Argentinos necesitamos pagar en Dolares aunque nuestra tarjeta este radicada en nuestro país

Date of experience: June 25, 2025
Indiana
1 review
0 helpful votes
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Naim salameh
July 5, 2025

Thank you for your service Your explanation is very helpful and clear to the customer you did very good job 👍

Date of experience: June 25, 2025
Argentina
1 review
0 helpful votes
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Never a problem
July 5, 2025

I used this app to get many flights last year and never had an issue. Excellent service

Date of experience: June 25, 2025
New York
2 reviews
0 helpful votes
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GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 24, 2025
GB
1 review
0 helpful votes
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Very smooth payment process
July 4, 2025

Very smooth payment process. And also it was very quick. Thanks

Date of experience: June 24, 2025
Bulgaria
1 review
0 helpful votes
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Always easy
July 4, 2025

GoToGate has never failed to complete all transactions, quickly and efficiently.

Date of experience: June 24, 2025
Argentina
1 review
0 helpful votes
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De lonmas barato y facil
July 4, 2025
Updated review

Confiable, precio competitivo, facil de gestionar, pocos datos necesarios de cada pasajero para registrar.

Date of experience: June 26, 2025

They always have the best prices, the best way to show flight details and the least complicated payment process that always works.

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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Good!
July 4, 2025
Updated review

Good! I've been working with this flight company for previous years and I never had no issue no problems with it. Everything will be good so I appreciate them.

Date of experience: June 24, 2025

I've been using Goldgate services for a couple years and so far it's been a great experience no issues on my end thank you.

Date of experience: May 15, 2025
Georgia
1 review
0 helpful votes
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I spent over 2 hrs until i secure the flight, got a message the flight not available

Date of experience: June 23, 2025
Illinois
1 review
0 helpful votes
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Fairly easy process, but was not as aware of seating extra charges.

Date of experience: June 23, 2025
Virginia
1 review
0 helpful votes
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Simple and affordable service
July 3, 2025

The process to book and select options was easy and efficient. I quickly completed what I wanted to from start to finish

Date of experience: June 23, 2025