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From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
This summary is generated by AI, based on text from customer reviews
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Sorry. Maybe it's legitimate. I just refuse to believe in the 20 minutes it took me to book tickets there was such an influx of demand for your services that the price had to go up 60$. I clicked your link on google flights because it was the cheapest, got to the very final screen, clicked pay and oh no! Need to pay more. After clicking pay! Why do you do this? I ended up paying because i know every other site will do the same but why does it have to be like this? I get it man like it's tough out there but have some pride. There is no justification for it. It is just a rip off! I'm not even mad at the ticket price i'm just mad at the principles of it. Could you imagine if i went to a grocery story, put my card in the reader, and then the cashier is like oh lol gonna add 60$ cus the store is busy. It's laughable! Show a price and let me pay that like any honest business would.
Quick and easy booking. Hope that everything else goes as easy as the booking process.
Rapido! Rapidamente el mejor precio. Espero encontrar hotel y auto barato tambien.
The tickets went up in price by $68 during the ordering process (5 minutes). I was not satisfied.
What a wonderful apps very reliver flight price for those who is looking for cheapest and reliver price
Long booking process. Price increase from first search. The exclusion of passport details make the booking seem up in the air.
Easy to book a flight more economical than other websites
I booked 4 times already here! Having the best deal ever! Kudos to the team
I cannot do the check in on line on your Page.
It is written that I can do it directly at the airline provider.
But there is nowwhere written who is airline provider?
Seemed like it was very easy and was pleasant experience.
The website was easy to navigate, and all the information was there. There was no question unanswered as to what type of bags are included. The add-ons too are reasonably priced.
Additionally, the website offered many types of extra services and insurance, which can alert inexperienced travelers to their needs and may help prevent some expensive cost down the road due to oversights.
Everything was very easy very fast and then I got everything in secure
Increasing fare after entering payment is horrible customer service. Cheap, inconsiderate behavior on this company's part!
Easy to use, very helpful, and nice rates for trips i'm interested in
It was quite helpful! I had struggled to get a ticket for a whole night, but the next morning I found this site and it was the best. So easy and swift!
Their web site was easy, the prices were good, the links were well marked.
The reason only 4, there was no way to request disability support, and there were a numbers of fields not requested that the airline needed that would have slowed our check-in and being disabled things that slow you can be unpleasant.
I have been doing business with you before. I enjoy it. That's why I'm back.
Easy to view with various options. I like the payment verification process for security.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members