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From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
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Great experience but do not keep asking for extra options for more money.
GoGate seems to have everything in order when booking flights thru them. They have constant communication of what documents are needed and will check you in.
Flawless experience. User friendly, highly recommend it
Flights were there, everything went as it should. The one and only dissapointment was that I paid extra for a carry on bag, and it wasn t recognized by Copa Airlines, charged me 70 dls for my... carry on
Le service a été trop cool et les billets sont vraiment abordable en terme de coût.
First time i used Go TO Gate and I founf it convenient. I would recommend others and I will make my future booking using it.
It is first tome and good experience but
Problem with language which is very high vomparr to other airlines
Website is simple and easy to manage. All info are received immediately and not hard to understand.
Very user-friendly interface and good website. I like buying tickets with your help.
Easy process and great experience every time I book with gotogate!
Always so many options and choices; time, pricing and duration of flight. I so appreciate the differences
This website will nickel & dime you for everything under the sun!
Love the UX on this site. Very clear and easy to see all the relevant info
The site constantly kicked me out and lost what had been entered. IT took 5 tries to complete the booking.
Website lost my data once in the process. Cheapest tickets!
I tried to book the same flights with Booking.com, with them I am at Level2 Genius, but their website couldn't handle my credit card payment and I couldn't get anybody to talk to in order to the problem resolved. Now with your website I was an easy one. Thank you.
As my flight hours changed I contacted Gotogate if it was possible to get a refund and a different flight (i found better flight hours on gotogate). Instead they cancelled my flight without my permission and never refunded. So i lost my flight and 650€
Gotogate is really an easy website, so you can use it simply
Until now, there has been no problem at all. Easy!...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members