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From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
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Easy to book a flight more economical than other websites
I booked 4 times already here! Having the best deal ever! Kudos to the team
I cannot do the check in on line on your Page.
It is written that I can do it directly at the airline provider.
But there is nowwhere written who is airline provider?
Seemed like it was very easy and was pleasant experience.
The website was easy to navigate, and all the information was there. There was no question unanswered as to what type of bags are included. The add-ons too are reasonably priced.
Additionally, the website offered many types of extra services and insurance, which can alert inexperienced travelers to their needs and may help prevent some expensive cost down the road due to oversights.
Everything was very easy very fast and then I got everything in secure
Increasing fare after entering payment is horrible customer service. Cheap, inconsiderate behavior on this company's part!
Easy to use, very helpful, and nice rates for trips i'm interested in
It was quite helpful! I had struggled to get a ticket for a whole night, but the next morning I found this site and it was the best. So easy and swift!
Their web site was easy, the prices were good, the links were well marked.
The reason only 4, there was no way to request disability support, and there were a numbers of fields not requested that the airline needed that would have slowed our check-in and being disabled things that slow you can be unpleasant.
I have been doing business with you before. I enjoy it. That's why I'm back.
Easy to view with various options. I like the payment verification process for security.
Satisfactoria. Sin inconvenientes.
Fue muy rápido y sencillo
Excellent, no hidden spaces designed to confuse the customer by other sites including some airlines that know exactly what the purpose of those hidden areas that result in ridiculous charges
Very good and easy to deal with and I'm happy with the price hope you keep it up
Scammers that stole my money and ruined my holidays, The botched my booking and refused to take responsibility for their mistakes and wanted to charge me 400 Euros to cancel a 1400-Euro-booking. In the end they took my full amount and denied me any refund, pocketing all my €1444 Euros or $1493 US Dollars and flatly refused to refund a single cent! Total devoid of integrity and are very slimy. Avoid like the plague.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members