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GoToGateReviews 2,394

3.4

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From the business

Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.


gotogate.com
Founded in 2009
Miami, FL, United States
+194
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GoToGate Reviews Summary

The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Tunisia
1 review
0 helpful votes
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Very smooth booking
January 9, 2025

Very smooth booking. Easy and quick. I will always recommended it.

Date of experience: December 30, 2024
Pennsylvania
1 review
0 helpful votes
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Easy to use
January 9, 2025

Easy to use web portal, most likely will use in a future

Date of experience: December 30, 2024
Canada
1 review
1 helpful vote
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If i could give zero stars I would. Beware if you're trip has multiple "legs" as if you make the first flight they say they do not need to buy the tickets for your next flights. They did this and when I complained they said it is the airline policy. I asked to see the policy and was told we can't show you it. Now we're out $1,000.

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 6, 2024
Argentina
1 review
0 helpful votes
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Great experience, the best options
January 7, 2025

Great experience, the best options and prices. Really easy to navigate and book.

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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Good job
January 5, 2025

Next time...when i am go travel...will order ticket from you

Date of experience: December 26, 2024
California
1 review
1 helpful vote
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Unreachable
January 5, 2025

Goto Gate will not be able to reach after flight ticket booked. Help!

Date of experience: December 26, 2024
California
1 review
1 helpful vote
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Excellent!
January 4, 2025

Very easy straightforward! Last time I got my tickets everything went smooth. This is my second time purchasing tickets through them!

Date of experience: December 25, 2024
Argentina
1 review
0 helpful votes
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Excellent service
January 3, 2025

Easy, Quick and cheap. Excellent experience. I have bought my flights with Gotogate several times and it was always like this.

Date of experience: December 24, 2024
California
1 review
1 helpful vote
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Don't charge the last minute before check out. This is not nice nor ethical.

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 23, 2024
Texas
1 review
0 helpful votes
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Excellent service
January 2, 2025

Great experience but do not keep asking for extra options for more money.

Date of experience: December 23, 2024
South Carolina
1 review
1 helpful vote
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Simple
January 2, 2025

GoGate seems to have everything in order when booking flights thru them. They have constant communication of what documents are needed and will check you in.

Date of experience: December 23, 2024
Florida
1 review
0 helpful votes
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Great
January 2, 2025

Flawless experience. User friendly, highly recommend it

Date of experience: December 23, 2024
Uruguay
1 review
0 helpful votes
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Good
December 30, 2024

Flights were there, everything went as it should. The one and only dissapointment was that I paid extra for a carry on bag, and it wasn t recognized by Copa Airlines, charged me 70 dls for my... carry on

Date of experience: December 20, 2024
CD
1 review
0 helpful votes
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TRÈS RAPIDE ET FLEXIBLE
December 30, 2024

Le service a été trop cool et les billets sont vraiment abordable en terme de coût.

Date of experience: August 12, 2025
Pakistan
1 review
0 helpful votes
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First time i used Go TO Gate and I founf it convenient. I would recommend others and I will make my future booking using it.

Date of experience: December 20, 2024
India
1 review
0 helpful votes
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Super
December 30, 2024

It is first tome and good experience but
Problem with language which is very high vomparr to other airlines

Date of experience: December 20, 2024
California
1 review
0 helpful votes
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Easy booking
December 29, 2024

Website is simple and easy to manage. All info are received immediately and not hard to understand.

Date of experience: December 19, 2024
Serbia
1 review
0 helpful votes
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Very user-friendly interface and good website. I like buying tickets with your help.

Date of experience: December 19, 2024
Brazil
1 review
0 helpful votes
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Awesome
December 28, 2024

Fast and easy purchase at the best price guaranteed!

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Easy process and great experience every time I book with gotogate!

Date of experience: December 17, 2024