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From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
This summary is generated by AI, based on text from customer reviews
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Most of the non-premium seats cost USD 50 each, so that to complete my booking I had to pay about 200$ on top of the posted ticket price. That's dishonest.
I will not use Gotogate again
To many add one but easy to deny. Didn't have any issues, was worried because it didn't automatically say flight confirmed but shortly after did say confirmed.
Charged $24 more, only a few minutes after I had been given a price. Will avoid as much as possible buying with you in the future.
Your up-sale attempts are very annoying.
The booking acknowledgment and the itinerary are cumbersome to put together.
Well organized site and clear how to complete all information.
Good price and quickly book and payment process. Thanks very much i recommend
Flight fares increased within 5 minutes of starting the reservation
Very easy to navigate with no issues whatsoever. I would recommend this site to anyone travelling abroad
It worked, but all the extra choices are tireome. I'd like to have a chance to say NO all at once to add-ons, bundles, etc.
Really good, the search and booking are easy and friendly. I recommended Go to Gate
Thank you GoToGate! You were amazing! I could find the best price through you!
The reservation process was easy.
I need a 24 hr cancellation time, and it is not clear if that is in place.
Una experiencia muy buena, muy simple y rapido.se lo recomendaria a todos.
It was a good experience. It was easy to search and make a payment.
Easy to navigate. Also quite cheap compared to other sites.
Price is click bait it's the same amount as competitors. Plus you have way too many extra services that are pointless and confusing.
The price stays the same while booking even though it in dollars
Payment troubles otherwise everything went well. This is the 2nd time I use this service. Last time was all great this time not so well! Let's hope it's just this one time things did go smooth.
Overall very good. Perhaps a few too may extra option questions by the airlines.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members