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From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
This summary is generated by AI, based on text from customer reviews
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Your ONLINE service is very helpful; THANK YOU!
The process gave me a minor concern that at the time of my payment changed the cost considerable; from 600+ to 2300+.
Hard to make The payment. Prices changing by minutes. Finally I did it with an cheap Price.
Easy viewing, quick results, competitive pricing, easy booking,
After I booked my flight there's no email confirmation and booking numbers to log in
After hours of trying to book through different travel agencies, Go To Gate came to the rescue. Thanks
Why was USD converted into my currency rate higher than the current rate? I tried to search for the best deal but it ended up i still paid the high rate.
Could book seat, 5 just for aisle in business class and then after typing in all data a surprise $71 upcharge. Pretty scamy.
The last minute price increase was a lame move. I got all the way to the end of the booking then it said "Your flight price increased by 72$, do you agree to pay the difference?". No way it actually increased in the 10 minutes it took me to submit my information
Get flight tickets for 4 passenger the system was easy but long it means to many steps trying to sale me extra
Straightforward, website processed booking smoothly, transparent fees, user friendly interface
Excellent customer service and responsibility for passengers
Last minute raising the price due to high demand? This was an empty flight. Classic greed.
Happy with both of two times I used your service. I'll use Go To Gate again.
I have no suffering no complains with your respected site. From the first deal with you since at least 7 years ago.
I booked for air tickets for our upcoming family vacation in Vietnam, specifically in Ho Chi Minh City.
The booking process was very quick, and I did not encounter any problem at all.
Overall, the service and their system are exceptional.
Amazingly smooth check-out process and no issue with issued ticket so far. Thanks and kudos!
Good service thank you very much I love it everything fine really fast k recommended all time with my friends good look
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members