Ordered Groceries from Walmart.ca - at 1:57pm. My order status said delayed, it then said I would receive my order at 4:05 PM or earlier. 4:30 PM Still nothing, I called customer service, and was told there was no driver available. The rep said, I should be receiving my order by tonight. Ridiculously unreliable.
I ordered $45 worth of groceries ( all together) to be delivered to my home by 6 pm. At 7:30 I received a $2 bottle of hair mouse. That was it. The rest of my order was either out of stock. Nothing was substituted.( Which I check stock on line and it said in stock) a few of my items where cancelled ( not by me) and the rest was put under in store pick up. ( Again not by me). When I called customer service they told me I did it... but my online order said everything on my list was to be DELIVERED... my delivery was delayed. Another time I ordered my vitamins... I was sent an email saying they were out of stock. So I find a ride out there since I really needed them... and there where at least 20 on the self. Who ever filled the order did a $#*!ty half assed job. We are paying for a service and these idiots are getting by with screwing us over.
They pretend that delivery is free if you purchase over $35. The truth is you won't get your item delivered unless you add a tip, hence it is not free. Typical Walmart. Deception seems to be more the rule than the exception.
Trying to have groceries delivered is almost pointless. Even though the app says an item is in stock it never is. Items that used to be delivery are now pick-up only, such as canned goods, bottled water, salt etc... Nearly every thing is unavailable or out of stock. Items that used to be pick up or delivery are shipping only and that takes up to a week to receive. Overall a terrible and expensive experience.
This is twice that my home delivery has been sent to the wrong address, this time leaving a refrigerated in the 80 degree plus weather for over an hour. This is unacceptable.
I don't have a way of sending a photo of an online purchase.
I regrettably signed up for home delivery for a year. I've had to cancel delivery services on several occasions because Walmart didn't have anyone to deliver the groceries to my home. Meat should not be left in a grocery cart waiting on a driver to bring groceries to your home. Once you cancel your order- it takes several days for your account to be credited! This is just not acceptable.The last time I ordered, I wanted to get my granddaughter some Mac/Cheese. I'm waiting several days later on NO update on when it will be delivered!
I ordered groceries on Wednesday morning. Placed delivery at 8 to 9 night delivery. No delivery. I called
Thursaday morning to report no delivery and was told driver problems. They agreed to deliver them to
Me but as of 4:27 this afternoon, still no groceries. Said it may be tonight. I am not holding my breath. I told them that if I ordered the groceries obviously I needed them especially since a senior citizen and do not drive. I hope they come tonight at least. I however will not order from Walmart grocery or anything else. Apparently cannot guarantee their a timely delivery service. Sad because I actually like Walmart. Just do not trust them anymore.
I've had delivery issues in the past with Walmart to the point that I stopped ordering from them for over a year.
I've recently gotten back to ordering from Walmart earlier this year. I've had a few hiccups but nothing too bad until this past week.
Over the weekend (Saturday) multiple items were missing from my order, however, those were refunded. Yesterday, I placed an order that was actually en route over an hour late only to be delivered to the wrong address. The picture where the driver left it was a red blur. That order was refunded. Today, I placed a small order for items needed the same day. This order was an hour late. The app updated my order to en route, then delayed, and then canceled within fifteen minutes.
Never again. I'm done.
I've attached an image of where my order placed on July 11,2022. Maybe someone can figure out where the hell this was left.
Save time and aggravation by going to the store yourself... you are not going to get what you want and you won't know until it gets to you... my order was delivered and I just got a message saying it was delayed and they would let me know when it was on the way... I have gotten messages the day AFTER I cancelled that they had to cancel because nothing was available. You people suck!
Had been using Walmart+ membership with few (maybe occasional minor) problems... That all changed 21 July when I tried to have groceries delivered to my mom's house for dinner. Waiting 2 hours for delayed delivery which never came (to find out that no driver was going to deliver at all)... Next attempt to order on 23 July (back home in SoCal this time) was also marked with a 2 hours delay and never delivered. Strike 3 - Expedite of the 23rd order resulted in 2 hours waiting only to find again that no driver was issued.
Really disappointed with the lack of information and the inability for them to address the service.
Answer: Non existent. You get a refund - no redelivery when they screw up. Worthless.
Answer: No one wants to work. Unless you tip well they won't take delivery
Answer: Two wrong addresses in one day with picture proof in tracking that it wasn't even my address number
Answer: Exactly. That was my issue as well. It's very annoying and not very good customer service.
Walmart Grocery Delivery has a rating of 1.2 stars from 638 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart Grocery Delivery most frequently mention customer service, next day and wrong address. Walmart Grocery Delivery ranks 121st among Grocery Delivery sites.