Dont use Walmart or at least turn off substitutes. I have got strawberry milk for white milk white bread for wheat, and several other idiotic substitutes. On top of that they are always late on delivery, last time over 3 hours! Nobody could give me an update and half of my items were spoiled squished our destroyed. They are always our of everything and the delivery drivers often don't do there job or are incompetent. I had the last driver harass me for over 30 minutes and tell me her entire life and how to was almost murder and plenty of other things that were TMI. Creepy! I purposely dont go to the store to avoid people
Walmart pick up and delivery charges $17.95 2 hour delivery $9.95 for next day morning delivery or $7.95 for day afternoon or evening delivery and at those prices I either want most my stuff, to be ask if I want a substitution before I get it and not have to go through the hassle of trying to get a refund for something I didn't want, get the right item, not have my item leaking everywhere. I paid $17.95 for delivery this week and got less then have my order I would had like the chance to cancel that and to see if another store had it because that was a lot of money for 9 items missing and the whole reason I made the made the order was for the valentine day stuff you were out of so I had to go spend money somewhere else anyways. Then my sons valentines toy that you substituted for another toy didn't even work so now I have an upset child and I have to go spend more money to get him something else.
Have used Walmart delivery since June 2021 with no problems. We are in our early 80's and this service is a life saver for us. The drivers have been courteous and bring the groceries into the kitchen and set them on the counter. We are totally satisfied with this service
I paid for a 1 year Walmart plus account. I only used it for 6 months and had to contact customer service more than 15 times in that period! The savings are good, "IF" you get your order filled and delivered. I canceled the service after 6 months due to constant problems. They refused to refund the 6 months I won't be using it. This service is a joke and definitely NOT a convenience!
This is the first time I tried Walmart grocery delivery. They missed 9 items of what I have purchased and still charged the same delivery fees. I need to go out to buy those missed items. What kind of system does Walmart use that can miss so many items? Is it a human error or a system error?
Had it 4 months they have hardly ever got an order right. Products missing, broken eggs, not ok substitutions. And the last 3 deliveries have been late or cancelled. Ordered this morning delivery 7 to 8pm its 10pm had to cancel the order. No communication other than delayed ill be shopping elsewhere
After joining walmart grocery I began receiving fraudulent charges to my credit card from multiple states!
Someone in there system is using this service for their own benefit!
Canceled all, wasn't easy!
Hope this helps someone else avoid this SCAM!
I had very bad experience about Walmart online order yesterday and I contacted the support service but didn't get proper answer. The Delivery person dropped the items in the different unit mixed up with different orders. Even I missed half of the items what I ordered. I called customer support service up to supervisor level but didn't get any proper solution.It was a horrible experience which I have never expected.
I have been ordering Walmart grocery. At this point in time I am really hating Walmart I must change my grocery delivery to another store in multiple items are either spoiled or expired. Absolutely no good. I also ordered a bag of dry cat food. Purina Pro Plan lamb and rice. It took almost a week to ship from California and when I got it it was expired 7 months ago. I opened up a jar of Greek pepperoncini, most of the peppers had black stuff all over it. This is stressing me out and I cannot order from them any longer it's not worth saving money cuz I'm not saving money. Walmart is disgusting and there are no damn good
The walmart i go to is so bad i hope this letter stops everyone from gettingthere food there delivered... we keep getting old food, i mean right now i just brought bread its almost all full of mold. The potatoe's have eye's aka roots growing a inch out. Which means there really old. There drivers at door dash not only take there time. They come with the food all over the place as if they been racing they even have come here with no bags i had to go up stairs 3 flights to get bags to put my food in. I have complained 15 times easy they just don't care. They all say this will never happen again. All lies. I can't even tell you how pissed off i am..
Answer: Non existent. You get a refund - no redelivery when they screw up. Worthless.
Answer: No one wants to work. Unless you tip well they won't take delivery
Answer: Two wrong addresses in one day with picture proof in tracking that it wasn't even my address number
Answer: Exactly. That was my issue as well. It's very annoying and not very good customer service.
Walmart Grocery Delivery has a rating of 1.2 stars from 638 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart Grocery Delivery most frequently mention customer service, next day and wrong address. Walmart Grocery Delivery ranks 121st among Grocery Delivery sites.