Walmart Grocery Delivery

The walmart i go to is so bad i hope this letter stops everyone from gettingthere food there delivered... we keep getting old food, i mean right now i just brought bread its almost all full of mold. The potatoe's have eye's aka roots growing a inch out. Which means there really old. There drivers at door dash not only take there time. They come with the food all over the place as if they been racing they even have come here with no bags i had to go up stairs 3 flights to get bags to put my food in. I have complained 15 times easy they just don't care. They all say this will never happen again. All lies. I can't even tell you how pissed off i am..

I've been a customer for online delivery from Walmart ever since the whole covid thing happened. Since then, I've had nothing but trouble from ordering from them. Several times they've delivered to the wrong address. Sometimes, they don't even deliver at all and say they have no record of your order ever being placed despite charging you. More times than I can count I have received damaged items with safety seals broken. It's absolutely ridiculous. I have a membership but I'm canceling.

My last 3 orders.
1. Arrived over an hour late, wouldn't cancel order when I tried. All frozen foods thawed and melted.
2. Was an hour after delivery time, this time got it canceled.
3. Reordered from night before, got delivery notice halfway into delivery window, Nothing delivered, nothing! Picture of my groceries delivered was solid black.
4. Today I actually received my order. Only 30 minutes late, delivered by an entire family including 3 small children. The order contained a bag if rotten potatoes that stunk so bad that you had to know. At least 50% were rotten. But at least I did get a delivery?
What is going on with this company

A monthly subscription is $12+. ONLY the first order has free shipping. Additional orders are $10 + tip + tax. Broken bag of Fish, broken eggs, missing items, & very uneducated *******@local market & main delivery center. I had to contact my bank and have Walmart blocked from accessing my acct., getting new card and contacting legal services. Out over $300 because they billed orders to my debit card instead of EBT card. They have no way to reverse charges so they say!? No way to look at my orders/invoices to see what was EBT and what was cash/debit?! I'm sure my lawyer can "copy & paste"! How many others are being ripped off!

I never did get my groceries, several texts, emails, phone calls and hang ups. Walmart has now started using Doordash for delivery. I personally think that company is the worst. This proves it, from what could be figured out, the Dasher either delivered my groceries to the wrong house or kept them, yes kept them! I was told by an employee at the store that they have had these problems before. I will never order delivery from WallyWorld again! What a joke.

I did submit a complaint with customer care and sent an email to corporate, like that will do any good!

First and foremost the low income, disabled and elderly suffer the most from Walmart's Grocery seedy service.The Walmart Corporation and their so called staff and management are careless, disrespectful and unprofessional! Walmart cares only about your money! The baiting and switching of products, the missing items, not having the website advertised items and not letting the consumer know until after check out. The third party company drivers are disfunctional idiots, uneducated, uncaring and seemingly mostly thieves, alcoholics and or dope fiends. Also Walmart should offer promo codes and discounts to their deidacated customers. If l could give no stars l would! This is criminal to their customers and Walmart Corporation is fully aware of all of these situations.

My grocery orders always have substitutions, or an item that says they have in stock is never in stock. One of my deliveries was cancelled because of "refusal to deliver". What does that even mean? Walmart never explained why it was refused.

Awful, awful, awful! You can never get a delivery date for a whole week after trying to place an order. Then you check the next day and they have one for $10! They do not care about raping you for their service!

Walmart grocery delivery is just ok. I have a Walmart plus membership and it pays for itself with free delivery between groceries on items from Walmart.com. The grocery app is easy to use but there is one major flaw. I'm rarely successful at updating substitutions. I'll get a text, go into the app, decide that no I don't want 3 loves of bakery French bread instead of the sliced sourdough I asked for. I'll decline it and it always shows up anyway. Then I'm stuck. If I wanted to go into Walmart to return these items I'd probably do my own shopping in the first place! And don't get me started on the fruit and produce. Moldy fruit, strawberries with BROWN tops, etc. You'd probably find better fruit abandoned on the side of the road. Seriously.

Paid 164.15 for a delivery order. Paid delivery fee tip etc. Then Walmart sends me a email saying they have decide to ship my ideas instead of delivery even though I Paid a delivery fee of 9.99. So I canceled the order as I didn't ask for ideas shipped. 6 days later Walmart still has my 165.00 saying it's my banks fault. No refund yet or probability never. But they offered me 10 off of my next delivery order, like wth do they really think I will do that again