Walmart Grocery Delivery

Untrustworthy & Unreliable! Use Instacart instead! BEWARE of Walmart! They've changed for the worst in the past couple years. They used to be great, now they are CONSISTENTLY the WORST!

I have been using Walmart+ delivery for 6 months. 30 deliveries during that time and 15 of those had missing items.

Online markups on each items is Unnecessary. They then expect members to join for an extra $98. Rip-Off! And a delivery chg over $35. What a racket!

I finally had to cancel my Walmart+ subscription because every delivery was just ruining my day. I would place an order days in advance and yet my orders would ALWAYS be late. Sometimes by an entire day! The substitutions were ridiculous. No Walmart, peaches are NOT a substitute for apples, and I'm not sure if you're aware, but chicken stock isn't the same as vegetable stock. I never actually got a complete order. Items were consistently out of stock. Dude, it's the 21st century they have programs to keep track of stock. Most stores use them.
After I canceled my subscription I decided to give pick up one last try. I placed an order days in advance, got a notice 15 minutes before my scheduled pick up time that my order was ready. I show up and every bay is full. I check in, and wait 15 minutes. In that time people start leaving, but no associates are coming out to bring orders. I call the number posted on the bay and it SENDS ME TO A FULL VOICEMAIL! I open a customer service chat and he says he will call the store. Turns out their own customer service agents can't get them on the phone.
I open my instacart cart app, place the exact same order and am pleasantly surprised find it's $10 cheaper. Yay!
I cancel my Walmart order (it's been 30 minutes now) and as I'm pulling out I finally see an associate coming out with her blue crates. I check to see if they might be mine. Nope. They are for only one person. Keep in mind all the bays are full and so is overflow. I hear someone yelling they've been waiting for over two hours! Seriously two hours!
By the time I get home, my Instacart order is waiting. No substitutions needed.
No one should be using Walmart.

Continuous NO SHOW DELIVERY DRIVER. Generic message about a delay, don't be fooled, THEY ARE NOT COMING. I pay for free delivery. What i actually got was I have to track my own order. One lady at the store told me to order express & pay additional $10.00 on top of what i already pay. That sounds like a good plan. RIGHT? I order just about every day, sometimes 2 orders a day. I have to prepay for what is either "out of stock" or simply not coming. When I don't want to spend $35.00 I just order what i know to be "out of stock" to get maybe a $10 00 item. No one will call you from the store when they are not coming, that way you won't go anywhere else to get what you need because now pick up & delivery is closed. Are they being RACIST? Maybe they are, I don't know. Even during KATRINA in Louisiana we had few issues with stock. Dallas, Carrollton & Addison has serious problems in pick up & delivery. NO ONE REALLY SEEMS TO CARE TO ATTEMPT TO ADDRESS THIS. I am just 1 person but my complaint in this dept is REAL & NOT GETTING BETTER, JUST WORSE.

No opportunity to substitute items after you get an email saying they're out of an item. Not listed as out of stock. I'm extremely pissed.

Walmart could control the world if they simply hired people who give a damn! Rim my bunghole and suck my $#*! Walmart!