Groupon

Never ever I will use their services again! Customer service does everything not to refund the money and would not even give a credit to be used for a different product! Ridiculous! Don't buy anything from them unless you are desperate and there is no other place to get what you are looking for!
Customer service should be renamed as there is no customer service. Waiting for over 15 minutes to get to talk to somebody who is not even trying to help you is unacceptable!

"Groupon will refund the amount paid. Period" is failed poor marketing statement that company can't afford to live up to.

Dear merchants, use companies with better reputation to offer your promotions if your don't want bad light to fall on your reputations as well.

This is the second time I've been gifted a groupon and it's worth nothing. A $40 massage that I can't get an appointment for until months later when the deal is expired but still group on won't give me an exchange! The business isn't returning calls, doesn't matter, no quality control. I think that groupon treats businesses so poorly that the businesses don't care about the customers, and then we are stuck paying for these deals that mean nothing!

Groupon never disappoints. I've ordered everything on the site: from hotel rooms to gym passes and even clothes, I don't think there's anything I haven't tried.

It's not always exciting stuff, but when it is, it's absolutely worth it.

The key to Groupon is to only buy during sales. I've had deals where it was so reduced it was almost given away. True, some establishments will give you the 'Groupon treatment', but who cares? It's a fun way to discover new companies at a reduced price.

I have shopped with some of the other online sample sale websites and always been happy. Ideeli, however, sent me the wrong sized item (a 10 versus a 2), then attached a sized 2 tag of their own to it. I am in the process of attempting to return the item, and it is nearly impossible. No one replies to my emails and they only offer store credit, minus the shipping costs. So I will end up paying 10.95 for shipment of an item that was not what I ordered.

You Groupon team delivered a damaged item and it's been 3 weeks. I already requested for a refund and you guys are telling me you're still investigating? How long will that take? I don't care about your investigation. I just want my money back!

Item promised to be delivered in a week. Its now almost a month later and item has still not turned up. Have spoken to customer services each time but they don't actually provide a service. Just keep saying that they have escalated it and I will get an email. It is late already - way too late (intended as a birthday present) so why do I have to wait another 10 working days (yes - two weeks) just to escalate my complaint? I know what's coming - will have to wait another stupidly long time to get a refund. Just don't bother buying from them.

Groupon deal was great.
Parked at casino and used $25 free slot card and parking was free.
Had extra time and went to humane society.
It's very small and full... With all the money that passes through the hands of falls view casino and the big hotels like Hilton, the oaks, Sheraton. I wish they would donate a few dollars to help the shelter.
Please if you have some time drop in and walk a dog or pet a kitty.
They are very sad and could use the help.
P.

Bought two of these to take on holiday but with the great weather we are having thought we would give them a try
Good job we did sun loungers out not a bit like the picture and to top it all they don't even fit
What a load of rubbish score 0000

Before purchasing check them out. Groupon doesn't have a phone contact. Probable due to fact when you have a problem they don't want to fix it. Business shut their doors and Groupon said they would investigate and get back with 72 hrs. Never happens. Then you CHAT again and again. They promise G bucks (credit) but that took 3 times of chatting and about 3 plus hours before 1 person finally helped. DONT DO IT. They completely ignore their own guarantee!

I Purchased a haircut and highlight on Groupon. Next day contacted the company and they do not have any availability until 11/13/18 because they are at their satellite location. Try to contact customer support, there is no number, no email address and website is not working for me to contact via chat. It keeps telling me My coupon does not work. I find this unacceptable. Don't know what to do now and I spent $220 on something that I can't use until a month later. Which I don't need then.

I purchased a three night stay at Royal Decameron In San Juan, solely because it said adults only! That was a lie! Groupon needs to do a better job at confirming what they are advertising. I advise to you all before purchasing a reservation at any hotel, go to the Hotel website and call them. Also read the reviews. Not making this mistake again! My husband and I wanted to relax and we couldnt because of all the crying from kids:

Groupon IS a scam.

At least as far as their affiliation with Zynga and hosted links goes. Yes, the deals are legitimate inasmuch as you receive a redeemable coupon. Where the fraud takes place is in the come-on, the pitch, the incentive to do the deal in the first place.

I'm referring specifically to offers of Farmville cash credits for participation which NEVER materialize. Their customer service is horrid, non-responsive and completely fraudulent. I will not do business with them again, nor with any company utilizing their "services".

I have read several Groupon reviews posted here. I recently subscribed to Groupon and have found some great deals. So far so good. Just purchase small offers until recently I purchase a larger deal. Just like a prior reviewer stated below. Read the fine print. I was charged twice for the coupon, but part of it was my fault I did not take the time to read. I contacted them at *******858 and they were very helpful and refunded my money right away. I guess for the business owner is good and bad. They get publicity, but loose profit. I will continua to update on this site

I always had a good experience with, them specially customer service. They always answer within a couple of minutes online while the sale is going on. They even called to my home to clarify some doubts I had. I have nothing bad to say of this company. I agree that shipping takes longer than expected that is why I can't buy gifts for other people's (e.g. Birthdays) but, by any means I consider that as deceiving.

If you want items shipped fast use Amazon(comparable prices). Promised two day shipping and it was met. Promised 4 to 7 day delivery after shipment, should be met as FedEx has it after 2 days of processing. Expected faster processing, Amazon always beats their ship date in my experiences. Groupon lived up to its obligations and has good deals but prefer to be impressed not standard shipping policies.

I bought "$11.99 for an Oral-B 12-Pack of Replacement Toothbrush Heads ($60 List Price)" from Groupon. The product is low-quality junk. It breaks after 3 uses instead of holding up for 3 months as Oral-B would. It is not Oral-B, but some "compatible" variety. Groupon misleads customers with false advertisement and sells inferior knock-offs. Return policy is practically non-existent. I highly do NOT recommend buying anything from them.

Terrible experience with Vaporizer product that simply does not work. Groupon should not be promoting sketchy companies like this 'D&W' vaporizer knock off. I cannot get in contact with D&W after multiple attempts and groupon has outsourced their customer service department and send me template emails to 'help' me resolve my issue.

So simple to find everything. I check before going anywhere lunch, dinner, outings, etc... The value is amazing. I have learned of so many stores and services available within my community due to groupon

Ordered a laptop on 12/11, had delivery within 7-11 days, as of today still have not received. Groupon keeps sending tracking number but problem with this is I live in Tennessee, the package is headed to California. Customer service both in person and by email has been no help. Not sure if I will purchase future items with this problem I am having with no help from Groupon.

What was once a safe place to purchase and refund if there is any issue has become a scheme that you can't redeem. What once I would have highly recommended, I now strongly dissuade anyone from using.

I've only use Groupon a few times, mostly for services, and I don't really have any problem with any of them. I usually read all the fine prints and do some quick research about the business/deal being offered before I purchase them. I know this method doesn't always work, but it's a good preliminary process to reduce the chance of getting into problem.

The site overall is pretty easy to use. Nothing too complicated, although I wish there's some kind of reminder for when a service you buy is about to expire.

Be Way of discounted oil change offers. They're not cheap! I and my daughter have used it(my daughter didn't know about my experience). They offer the very basic oil change-read the fine print very well- if you get anything that is any different from what the coupon said you will get charged enormously higher prices than if you went to a regular oil change store(i. E. synthetic oil because car manufacturer says it has to be synthetic oil even after I told them I've used regular oil all the time prior and no problem)

Purchased a Groupon. Called to make an appt. I was told that the company only honored the Groupon for 2 days. WTF is that? $200 just ripped off? The expiration date is 2 months out from the purchase date? Not only does groupon have HORRIBLE CUSTOMER SERVICE but SHAME ON THE JUPITOR MED SPA THAT DOESNT HONOR THEIR GROUPONS.