Groupon

I had a terrible experience, Groupon sold a course that wasn't accredited as it was advertised, eventually after threatening legal action I got a refund 5 weeks later! And now I've been trying to get my account and personal information deleted but they keep ignoring my emails. Steer clear from Groupon...

I have bought quite a few groupon coupons so far, more in the beginning when they first started than recently, because there is just so much more competition and I actually find more useful and relevant deals nowadays on other sites like livingsocial and kbgdeals. That said, once in while there are still great deals that let's me try out different things that I would not have like Online language courses, Ballet tickets and retail stores. I have not had a problem so far and when there were any 'scams' that occured, Groupon has been swift to refund my money. I would definitely continue buying from them unless something dramatic happens. I think it is a great site!

Like a lot of you, I had a terrible Groupon experience and I will NOT be using them again. My story, in short, is similar to another posted here. They sold over 4000 Groupons, only took appointments til early afternoon, mon-fri and they were booked solid til April.

Since there are so many of us who have had a bad experience (users and business owners alike) and they are all listed on a number of different sites across the internet, i decided to create a facebook page to compile all these Horror Stories in 1 place. The group is called Groupon Horror Stories. Check it out!

http://www.facebook.com/pages/Groupon-Horror-Stories/**************

I was a loyal Ideel customer. "Was" being the operative word in that sentence. Now, my hard earned dollars are going to your competitors like Rue lala and Haute Look.

Fix the app. - your brand awareness is tanking and brand loyalty? Well, after looking at all the reviews on here, it's pretty safe to say you are destroying your business. Far be it from me to tell you Ideel folks how to run your business, but you must be missing the money I spent shopping with you- not to mention all the other disgruntled people here AND the future customers who stumble upon these reviews.

Good luck.

I wish my Girlfriend would stop buying deals from GroupOn! Arrggggg. We have had 4 'deals' in a row of utter disappointment, T&Cs that screw you, good sounding deals that deliver much much less than advertised, people simply not turning up to deliver the service. I can't wait for this whole idea to just disappear.

Ordered mystery buy one get one free glitter slip ons very cheaply made and sized I am a true 10 ordered 11 to be on safe side could not get foot in shoe and bottom of shoe came off need better quality control your name is on this product for the most part items I've ordered have been ok but this one was definitely a zonk!

They offered a deal on refurbished cell phones with free service from FreedomPop. It's been weeks and the order has not been fulfiled yet. The best answer I can get from their service department is:
"
I'm so sorry for the trouble. Unfortunately, your order has been delayed and we don't currently have any updates on the expected delivery of your product. We are still working with the business to resolve these issues, but at this point we're unable to provide a time frame for the arrival of your shipment.
"
I bought this as a gift for my teenage son. Why do these companies play with other people's money?

Once upon a time Groupon was great! Products were good quality and delivery was quick! NOT anymore! I have been using groupon for 4 years. The quality of the products offered are pictured as top quality, but when products arrive I question if I received the right items. Delivery is a joke! They state shipping in 2 days from date of purchase. I am currently waiting for an item ordered on the 18th, with guaranteed shipping in 2 days. Took 11 days before the item shipped! I have contacted Groupon customer support several times without receiving an answer other than a tracking number, which when checked just states usps had received notice to expect the package.
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I purchased a spider vein treatment through this site and when I went to the location, all the equipment was a bit out dated and barely saw results because of it. My friends have purchased other treatments like Botox and it doesn't look like they use enough product, stay away from wasting money here. Only good for restaurants, activities, massages and mani/ pedi kind of stuff,

I purchased a ticket for an event that has been canceled amidst the COVID-19 social gathering restrictions that has affected us all. Groupon acknowledges that they rather keep your money during this time of need rather than return or credit your purchase in these current circumstances that is affecting the world. What a stand up way to show support to humanity. Your greed is real and my loyalty as a customer will remember this always.

Most of the sellers send a different item than what you ordered. Happened several times to me. Groupon will only refund a small portion of what you paid in the form of Groupon bucks meaning you then need to buy something else. I'm convinced that most of the positive reviews for clothing items from China are fake. Read all reviews. Groupon does not remove unethical sellers. I have also had problems redeeming Groupons for services and not been able to get my money back. The restaurant Groupons and attraction Groupons work well if it's somewhere you would go anyway. Otherwise do not buy! You are likely to be ripped off!

I've used them for a few different things, from Buffalo Wild Wings to custom calendars, and overall, they are really good. The selection isn't always as varied as I'd like, but they do have tons of cool local and online things for you to do, which is always nice, and the price is usually a lot better than you can get directly from the source.

Purchased Delray Easy Care 6 Piece Cotton Sheet Set that was a good deal except for the fact that they only lasted a month! Customer service kept telling me about their 14 day return policy. How well a company stands by the products they sell tells you a lot about that company. Now I know and will not buy from them again!

I wont waste my breath anymore than I had to today, on facebook and twitter. Groupon have officially gone down in my books. I waited two weeks and had not received as much as a dispatch email for a wine order from The Vineyard Club. I emailed the merchant and Groupon, no response for a few days until being told that my query was going to be passed to management and to wait another two weeks to get a reply, not event to receive confirmation that its on its way. I asked for a refund, and low and behold. No reply. They have robbed me of £33. Even after all of this, no reply. Avoid.

I buy of Groupon practically every day. I usually buy local deals like dining out in restaurants, bedding and gadgets. Any supplier who doesn't honour a purchase for whatever reason is refunded within a few days, after I contact Groupon via email. They have a very good customer services department, otherwise they wouldn't be in business for too long. Carol McFadden, Belfast

I've read some pretty awful reviews of Groupon, but my own experiences have always been really good. All vouchers I've bought have been from good companies and my partner and I have taken some pretty awesome trips for hardly any money (like a private executive chalet on an oceanfront resort, with fully equipped kitchen, fireplace, jacuzzi, hot tub, private deck, etc. for just over $60 a night). We've done a range of great activities thanks to Groupon, and any problems I've ever had have been solved by the customer service agents promptly, professionally, and respectfully. I've also been given unexpected refunds for experiences that have been less than good; I just wanted to let them know not to book with that company again and they went ahead and refunded my money. I don't dispute that people may have had bad experiences with Groupon, but I will say I'm definitely not one of them.

I have ordered from Ideeli numerous times, and after reading the complaints here cannot imagine that we are talking about the same website. This site has been a pleasure to order from: Ordering is easy, I find many things I like (at good prices), and they are very clear about whether something can or can not be returned (and all relevant policies) at the point of sale. The *one* time I had to return something beyond their 14-day limit, I believe I'd recleived the package while we were out of state on vacation for two weeks. I explained the situation, and that I did not like the purchase, and got a response authorizing a return. I was pleasantly surprised that they made this exception when they clearly did not have to. Also, I enjoy getting the free VIP shipping that they reward frequent buyers with. Having to accept credit on returns is no problem, as I know I will be buying from them again and again.

Recently this company has been horrible to deal with. I have had two returns not credited to my account. Both times I had to call to initiate a return payment and told that "human error happens sometimes." I have had orders cancelled even though the item is still listed for sale on their website as well. It is almost impossible to speak to someone... everything is done through email... which is usually dealing with someone who is snippy in their replies. I won't be ordering from them again!

Placed order for mixed traditional meats at £29.00 at last minute they confirmed delivery and when I looked at the order they had changed it to chicken box, instead of pork, steak, chicken and mince beef they were sending me chicken breasts chicken thighs and wings.
No comparison and you can't speak to them by phone to discuss the order.
Don't buy from this company

I bought a chiropractic visit and massage for 40 dollars. The I found half off horseback riding! Purchased! Not only do I find sweet deals, but groupon also gives me ideas and fun things to do that I wouldn't have thought about. A+ in my book.

I was sold two vouchers to businesses that were closed and not refunded. My husbands account was hacked into on their site. Customer survice is absolutely rude and even the businesses visit through them say they are awful to work with.

Basically what I learned is that if a hair styist needs to list on Groupon, there's something wrong.
Lower prices are the hook but the service you get in return ends in going to someone else anyway.
It's a temporary fix, not a repeat good experience.

Groupon offers the best deals on local restaurants and events, online deals and gadgets from other sites. I find myself checking groupon every few days for deals. So far I've purchased gift cards (at reduced rates), kitchen appliances, bedding and local culinary treats. OH and a booze cruise! Groupon is definitely the best.