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Groupon has a rating of 1.6 stars from 5,267 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Groupon most frequently mention customer service, credit card, and fine print problems. Groupon ranks 291st among Daily Deals sites.
This company does not typically respond to reviews
For exactly 120 for a couples massage was not reflected on my account. I contacted groupon and gave them the order number in question as well as screenshots of my confirmation email. Instead of inquiring on the issue they refunded a second groupon voucher I bought for a movie ticket in the amount of 26.45 when I paid 29.45 and skipped out on paying my 3 additional dollars. When I contacted them a third time, my email was blocked. I would have been fine calling and explain this issue but there is no customer service number. Beware of the bs. Groupon is sketchy.
We were so excited my husband was given this as a birthday gift…. The extra expenses have been ridiculous… extra $100 each to fly out from Brisbane… extra costs to sit together on flight… car hire for 3 days cause a very basic motel is not near city, beach, etc…. We were not honoured any of our three Friday and Saturday night options… had to fly out on a Thursday… taking away our income (haven't even gone and down $1060)… gosh I hope our bottom of the peeking order destination is worth it!
Always a pleasure to get groupon price rates. Thank u for your service
Awesome site really makes going out to dinner cheap. More than half off my local sushi place :)
Never had a problem with ideeli. Great prices; everything shipped within estimated delivery dates.
I've had EXTREMELY good luck with groupon.com... but I READ ALL THE FINE PRINT. Never been disappointed yet.
Awesome place to find deals on local services and events in your hometown!
I was able to get a great deal on an XBOX gold membership last weekend. Score!
Thanks groupon to save my lots money by giving best deals...
You can find some good deals but also pay cheap for mediocre services...
Make sure to read fine print, not all programs available for immediate use
I have ordered from this site and been quite satisfied with the service
I often use this site and it was always been helpful for me.
Bought 2 items from this site of the worst quality imaginable
Bad location for lake viewing. Dated & uncomfortable accommodations.
Found great deals for local restaurants, spa treatments, hair services, etc.
Gain trust and grow your business with customer reviews.
Groupon is the largest "daily deal" site, selling vouchers for discounted local experiences and services such as restaurants and spas, as well as travel packages, shopping, and a number of other items. Vouchers are purchased upfront and typically must be redeemed by a certain date, after which time Groupons expire. To businesses Groupon markets itself as a way to drive new customers. Groupon is a public company (NASDAQ: GRPN) and is based in Chicago, IL.
Hi Janis,
Thank you for taking the time to share your thoughts on SiteJabber. We're so glad you've found your experience on our site pleasant & we appreciate your feedback on your experience. If ever you find yourself needing assistance, please don't hesitate to reach out to let me know.
Best,
Jason Faria
Director, Customer Service