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Groupon has a rating of 1.6 stars from 5,267 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Groupon most frequently mention customer service, credit card, and fine print problems. Groupon ranks 291st among Daily Deals sites.
This company does not typically respond to reviews
For exactly 120 for a couples massage was not reflected on my account. I contacted groupon and gave them the order number in question as well as screenshots of my confirmation email. Instead of inquiring on the issue they refunded a second groupon voucher I bought for a movie ticket in the amount of 26.45 when I paid 29.45 and skipped out on paying my 3 additional dollars. When I contacted them a third time, my email was blocked. I would have been fine calling and explain this issue but there is no customer service number. Beware of the bs. Groupon is sketchy.
We were so excited my husband was given this as a birthday gift…. The extra expenses have been ridiculous… extra $100 each to fly out from Brisbane… extra costs to sit together on flight… car hire for 3 days cause a very basic motel is not near city, beach, etc…. We were not honoured any of our three Friday and Saturday night options… had to fly out on a Thursday… taking away our income (haven't even gone and down $1060)… gosh I hope our bottom of the peeking order destination is worth it!
Get massages from groupon when go to vegas,, always great deals!
Great deals, bring the coupons and your friends to almost wherever you want.
We have used groupon on several occasions and never had any problems.
I love groupon! Can find just about anything to do with the coupons!
Not the same quality of merchandise with Groupon; I am very disappointed that it has changed.
Groupon is getting some bad press these days, but I still like it.
There is a lot of BS on groupon.com but overall they have some pretty good offers for savings
They have some great things on this site, we always find a bargain!
I'v scored some awesome deals using groupon. I dont know what ppl are complaining about!
Restaurant went out of business and all I can get is a credit.
This website is the house of coupons in a single word. I personally love them for travel coupon.
Dont buy anything from here
Never ever delivery on time
I still wait my purchase for 1 month over
Groupon got some good deals, but their delivery takes too long.
It just an excellent site. Saved me lot of money. Thank you so much :)
This website helped me save so much on many items thank you for a wonderful shopping experience
Great deals, and prompt customer service if you have a problem. I will buy from them again.
My money have been deducted from the credit card but they requested me another payment
The items purchase from this site have been of very low quality
Make friends at the bar and team up with this website. Makes things easy.
Gain trust and grow your business with customer reviews.
Groupon is the largest "daily deal" site, selling vouchers for discounted local experiences and services such as restaurants and spas, as well as travel packages, shopping, and a number of other items. Vouchers are purchased upfront and typically must be redeemed by a certain date, after which time Groupons expire. To businesses Groupon markets itself as a way to drive new customers. Groupon is a public company (NASDAQ: GRPN) and is based in Chicago, IL.
