Groupon

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Florida
1 review
1 helpful vote
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I paid for three nights on groupon for the country inn and suites hotel in Savannah. When I showed up groupon sent a message to the hotel prior to me arrival that we paid for only two nights. Therefore I had to pay for an additional night on my cc. The hotel said that I have to call groupon. Groupon said there was nothing they could do and did not admit any wrong doing. Finally after a week of going back and forth and they gave me groupon bucks which I did not want because I just wanted to end our relationship with Groupon. I can afford to do business with a company that does not have the best interest of their customers in mind.

Date of experience: January 6, 2020
Colorado
1 review
2 helpful votes
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I would rather buy a used product from the flee market than buy another item with this shell game master. Talk about slide of hand: the add states priced reduced sale priced, only a few left. I purchased a comforter bed set that was nothing but junk. The quality was so poor, the misleading hype was 174.00 now marked down to 39.99, so I bought the item. When I received it, it was in a Chinese written box, my first red flag. I opened it up to find a bag of junk. The quality is so poor that this is not worth my time to box the junk back up. I will not buy another item through this service. They told me they check all their vendors out and they all pass the quality control to sell on groupon. That is a big LIE because this set is junk and cheap might be worth 5 bucks. They should rebrand themselves as junk on. Buy at your own risk, I will not buy again from this con game.

Date of experience: July 12, 2016
Oklahoma
3 reviews
2 helpful votes
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Great Deals all the time
September 27, 2020

I have gotten sooooo many great deals on things to do( such as paintballing tickets which included gun and gear rental), clothing items, services(like an oil change and visit to the optometrist) for a way cheaper price. I look on it every day to see what new deals there are. I'm all about the deals. If your like me give this website a chance, you won't regret it!

Date of experience: September 25, 2020
Minnesota
1 review
4 helpful votes
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I don't want to waste any more of my time on this fiasco with Groupon so I will be brief.

They confirmed our reservation and emailed us the docs with a contact number to Solamar in Cabo but it was a non working number. Finally got another number(from groupon) to call and was told by the hotel that they couldn't confirm availability.

All told three hours on hold numerous times when we were told there is no room at the inn. I was told that a manager would call me back but of course nothing.

Shame on Groupon! I'll never use them again.

Beware of their questionable business practices.

Date of experience: February 24, 2017
Colorado
1 review
0 helpful votes
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Final Sales
September 7, 2020

Be aware of "Final Sale". I just paid over $100 for coupons for Architecture Tour of Chicago (boat ride) that turned out to be worthless, because I couldn't use them during Labor Day Weekend (which was the reason for purchasing) Then they refused to return my money because the sales were "final". What?! They cannot return my money I paid for an e-mail with bar codes I didn't use? Not to mention that it was just $7 off of original ticket price ($36 vs $43). I ended up buying another tour for $39 dollars directly from Wendella Tours & Cruises website. Total scam! Please do not use Groupon. Such dishonest company has to go out of business!

Date of experience: September 7, 2020
New York
1 review
4 helpful votes
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Groupon is a waste
February 5, 2011

Groupon is a waste. Whatever I save thru groupon, they charge me half for the savings. Example: $100 item 80% off means I save $80 rite. No, I paid Groupon $40 to save $80. $40 to groupon + $20 for Item = $60 I saved 40% I can go just about anywhere online and get FREE 50% off coupons. Better yet I can goto any local school and buy and entertainment coupon book that is filled with $1,000's of savings in my area for $20. I know I bought one and most of the coupons are 50% off equivlents. People that think groupon is great just don't have a mathematical clue.

Date of experience: February 5, 2011
Virginia
1 review
1 helpful vote
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Groupon's website had issues loading, which caused me to accidentally order four tickets to Water Country USA when I only needed 2. Instead of refunding me for the two tickets since it was completely their fault for having a sucky website, Groupon insisted that the fine print for the deal said "all sales were final." I told them I was done using Groupon if they would not refund me since there was no way I was going to use a website that has such an unreasonable refund policy, but they remained stubbornly insistent that all sales were final. Forget them!

Date of experience: July 26, 2017
California
1 review
4 helpful votes
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It's a decent place to find some good deals. It just seems like every time I look on Groupon, there are more and more sex toys, restraints, etc. Couldn't they at least have a separate section for those items so I'm not scrolling through vibrators and nipple suctions just to see a cute blouse on sale.

Date of experience: June 17, 2015
Michigan
1 review
0 helpful votes
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A-1 power washing
June 10, 2015

We recently had a great experience using a groupon coupon to have our house power washed by A-1 Power Washing. They were very professional, did a great job, and were very friendly. I would recommend anyone looking for power washing, or other house jobs, to call them.

Date of experience: June 10, 2015
Utah
1 review
1 helpful vote
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False advertising
December 16, 2016

Groupon shows pictures of a Chromebook running Windows 8 or 10. Chromebooks run on Google's Chrome operating system, which does not run Windows apps and is mostly web browser based. I've pointed this out to Groupon multiple times now, but they apparently won't fix it. So, I left a low rating on the product page, which they rejected. And now, their "Contact Us" page has no way to contact them.

Date of experience: December 16, 2016

Overview

Groupon has a rating of 1.6 stars from 5,283 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Groupon most frequently mention customer service, credit card and fine print. Groupon ranks 250th among Daily Deals sites.

service
672
value
616
shipping
452
returns
523
quality
528
This company does not typically respond to reviews
+6