Groupon has a rating of 1.6 stars from 5,271 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Groupon most frequently mention customer service, credit card, and fine print problems. Groupon ranks 250th among Daily Deals sites.
This company does not typically respond to reviews
You should always check to see what the real price of the items are before buying a Groupon. Lot of their stuff is just regular price but with some gimmick added on. Other than that, usually they have good deals. I still buy from them often.
Theatre voucher failed to appear. After about two hours of online chat we were told the problem would be investigated which would likely take 48-72 hours. The show started in 2 hours. Attached picture shows order still processing an hour after the show began. Utterly incompetent and useless.
If you keep an eye in Groupon you will honestly find anything you want for a great discount
Date of experience: February 7, 2016
THEY GAVE ME WRONG PROMO CODE, AND CUSTOMER SERVICE RESPONDED AFTER IT GOT EXPIRED, JUST TO TELL ME THAT IT IS EXPIRED.
Date of experience: June 27, 2018
Are not being offered " at this time " even when I click on the dam ad. Not worth the trouble
Date of experience: June 26, 2015
I went to Fun Station for $15 it was supposed to be 40 go to this website
Date of experience: April 5, 2016
Why don't businesses just advertise their coupons on Kijiji... Kijiji is free.
Date of experience: December 13, 2010
Groupon is pretty good, there are some wicker offers on there sometimes.
Date of experience: February 16, 2015
Plenty of coupons to choose from, and a wide array of businesses.
Date of experience: March 24, 2016
Very good deals and they always honor the deals. Excellent customer service
Date of experience: November 4, 2011
In my experience, it offers poor quality in many of the deals.
Date of experience: April 30, 2015
This site is full of offers and all offers are so good
Date of experience: February 4, 2016
It's Exciting to see how this company has grown. I enjoy getting great deals from this company!
Date of experience: October 30, 2015
If there is ever an issue with the place you go to Groupon is great to take care of you
Date of experience: May 9, 2016
A great website for great and best deals. Highly recommend to find amazing hot discount deals.
Date of experience: July 15, 2013
I have used Groupon a couple of times and so far I have enjoyed the experience
Date of experience: May 21, 2016
Great deal on this site. Always some good offers on groupon...
Date of experience: May 22, 2015
It does what it says. I've purchased good staff from here.
Date of experience: March 8, 2016
Make sure to read the find print (especially the expiration date).
Date of experience: September 25, 2016
We live and die by bargains, and Groupon has the best.
Date of experience: September 13, 2015
Great customer support and great deals. What else do you need?
Date of experience: September 21, 2015
If you have friends this works out, if you don't collect a few bums and it will work out.
Date of experience: December 17, 2015
Got great deals to Mexico last year. Customer support is great.
Date of experience: January 18, 2016
The chance to buy a pre-loved item at a great price.
Date of experience: June 17, 2016
Have got a few getaway packages through Groupon have been fun.
Date of experience: July 6, 2016
Groupon is the largest "daily deal" site, selling vouchers for discounted local experiences and services such as restaurants and spas, as well as travel packages, shopping, and a number of other items. Vouchers are purchased upfront and typically must be redeemed by a certain date, after which time Groupons expire. To businesses Groupon markets itself as a way to drive new customers. Groupon is a public company (NASDAQ: GRPN) and is based in Chicago, IL.