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Groupon has a rating of 1.6 stars from 5,271 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Groupon most frequently mention customer service, credit card, and fine print problems. Groupon ranks 250th among Daily Deals sites.
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You should always check to see what the real price of the items are before buying a Groupon. Lot of their stuff is just regular price but with some gimmick added on. Other than that, usually they have good deals. I still buy from them often.
Theatre voucher failed to appear. After about two hours of online chat we were told the problem would be investigated which would likely take 48-72 hours. The show started in 2 hours. Attached picture shows order still processing an hour after the show began. Utterly incompetent and useless.
Wonderful way to save money and use your Ebates link to save more!
Date of experience: August 1, 2016
The deals on Groupon are accurate. What you see is what you get. Shipping is fast.
Date of experience: November 29, 2015
This site is shocking. Full of scams on this site. Stay away is it terrible
Date of experience: March 29, 2016
The people using Groupon are BUSINESS KILLERS! People using Groupon are only interested in getting something for nothing!
Date of experience: March 19, 2016
Used them for the first time for a deal on some earrings. Got a great deal and a great product!
Date of experience: March 27, 2012
Great coupon website, it is usually updated for quick coupon website.
Date of experience: April 14, 2016
Please do NOT purchase the Borgata Groupon. You are NOT able to select your arrival date and after you call the Borgata to confirm they have ample availability they decline your date upon recalling. The process makes you purchase the Groupon and is a marketing strategy that does not benefit the consumer. Now I am stuck with a night in Atlantic City and this is not a place where I would choose to visit. The supervisiors were rude, sharp, and nonaccommodating. The solution was simple all the Borgata had to do is offer me a room at a lower rate given they CHOOSE to do BUSINESS with GROUPON. I even said downgrade my room. At one point in the conflict the associate refused to put his superior on the phone and stated, " I am just trying to save you time... The answer is NO". Interesting I am not sure I ever learned that strategy in consumer marking.?!
I as well hold Groupon accountable because they are misleading the consumer and that is irresponsible to internet consumers. Lastly, you would think a Borgata would want to do anything to please the costumer but clearly that is not the case. What ever happen to the costumer is right and politely do what ever you can to resolve the issue? I think the Borgata has accountablity. I wonder why the Borgata is doing business with Groupon? I thought th Borgata is was a stellar hotel. You would think they could account for their own marketing not bring in a secondary to met their goals. The Borgata is just a big name in a washed up town!
Atlantic City is a pit to begin with and if you think about it the folks they have to employ would be residents of the town. GROSS!
No Borgata for ME!
Tip for consumers:
NOOOOOOOOOOOOOOO
BORGATA and GROUPON
IT IS A HOAX
Date of experience: January 28, 2017
Very reliable website. Customer service very helpful.
Date of experience: December 28, 2015
Awesome site really makes going out to dinner cheap. More than half off my local sushi place :)
Date of experience: October 11, 2012
Awesome place to find deals on local services and events in your hometown!
Date of experience: November 17, 2016
Never had a problem with ideeli. Great prices; everything shipped within estimated delivery dates.
Date of experience: October 8, 2012
I was able to get a great deal on an XBOX gold membership last weekend. Score!
Date of experience: November 14, 2016
Great deals, and prompt customer service if you have a problem. I will buy from them again.
Date of experience: January 23, 2014
Pretty solid coupon site. For online shopping it seems they are always updated.
Date of experience: April 6, 2016
Pretty good place to get coupons for online shopping.
Date of experience: April 6, 2016
I'm using groupon for years and never had a single problem
Date of experience: April 1, 2016
I come onto Groupon all of the time to find papajohns pizza coupons. Well worth it.
Date of experience: April 4, 2016
They have always given me quick and helpful service
Date of experience: December 5, 2015
Groupon offers fantastic deals, I have been on many and always happy.
Date of experience: September 21, 2015
They send me way too much spam. I don't need to buy stuff every day!
Date of experience: April 12, 2013
No refunds as of today after 3 emails.
I will not be using this service again.
Date of experience: December 3, 2010
Easy to use, deals are really worth it. Great service
Date of experience: August 13, 2016
Groupon is the largest "daily deal" site, selling vouchers for discounted local experiences and services such as restaurants and spas, as well as travel packages, shopping, and a number of other items. Vouchers are purchased upfront and typically must be redeemed by a certain date, after which time Groupons expire. To businesses Groupon markets itself as a way to drive new customers. Groupon is a public company (NASDAQ: GRPN) and is based in Chicago, IL.
Hi Janis,
Thank you for taking the time to share your thoughts on SiteJabber. We're so glad you've found your experience on our site pleasant & we appreciate your feedback on your experience. If ever you find yourself needing assistance, please don't hesitate to reach out to let me know.
Best,
Jason Faria
Director, Customer Service