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Groupon has a rating of 1.6 stars from 5,271 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Groupon most frequently mention customer service, credit card, and fine print problems. Groupon ranks 250th among Daily Deals sites.
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You should always check to see what the real price of the items are before buying a Groupon. Lot of their stuff is just regular price but with some gimmick added on. Other than that, usually they have good deals. I still buy from them often.
Theatre voucher failed to appear. After about two hours of online chat we were told the problem would be investigated which would likely take 48-72 hours. The show started in 2 hours. Attached picture shows order still processing an hour after the show began. Utterly incompetent and useless.
Great deals, bring the coupons and your friends to almost wherever you want.
Date of experience: March 28, 2016
I love groupon! Can find just about anything to do with the coupons!
Date of experience: March 24, 2016
Over the years this website has gone with less than good deals.
Date of experience: May 11, 2015
The Best. I had to cancel a purchase. They handled things immediately.
Date of experience: January 28, 2015
Date of experience: January 23, 2015
Great deals if you check back often enough! Who doesn't like saving $?
Date of experience: January 22, 2015
Date of experience: January 22, 2015
They provide genuine deals, I enjoyed shopping and will use this site again.!
Date of experience: February 5, 2015
"Top or Flop" for me. Just make sure you are careful about the details.
Tip for consumers:
Read the details, especially if offers seem to good to be true...
Date of experience: February 3, 2015
Love the savings - especially on local restaurants, car washes, coffee, etc.
Date of experience: January 30, 2015
Not for people who don't live in the metro area, participating businesses are too far out
Date of experience: February 2, 2015
Love their specials. I have only bought discount tickets no merchandise.
Date of experience: January 29, 2015
Enjoyed all my purchases and great customer service experiences!
Date of experience: February 9, 2015
Always a pleasure to get groupon price rates. Thank u for your service
Date of experience: December 11, 2016
I bought a pretty winter coat, for next to nothing.
Date of experience: December 6, 2016
My experience was horrible, support is outstanding bad
Don`t use it!
Date of experience: July 15, 2015
Respond to all requests and assist in resolving issues
Date of experience: September 24, 2015
Just started using these guys and found them to be very good
Date of experience: March 31, 2015
I like using groupon, makes for really cheap outings.
Date of experience: December 18, 2015
Make friends at the bar and team up with this website. Makes things easy.
Date of experience: December 17, 2015
Overpriced paid top dollar for genuine gold and stones.
Date of experience: October 14, 2016
All items I purchased here, watches, perfumes even iphone chargers are fake
Date of experience: July 8, 2015
Great always, get quality ontime deals that no one else has
Date of experience: December 25, 2016
Groupon is the largest "daily deal" site, selling vouchers for discounted local experiences and services such as restaurants and spas, as well as travel packages, shopping, and a number of other items. Vouchers are purchased upfront and typically must be redeemed by a certain date, after which time Groupons expire. To businesses Groupon markets itself as a way to drive new customers. Groupon is a public company (NASDAQ: GRPN) and is based in Chicago, IL.
