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Groupon has a rating of 1.6 stars from 5,271 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Groupon most frequently mention customer service, credit card, and fine print problems. Groupon ranks 250th among Daily Deals sites.
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You should always check to see what the real price of the items are before buying a Groupon. Lot of their stuff is just regular price but with some gimmick added on. Other than that, usually they have good deals. I still buy from them often.
Theatre voucher failed to appear. After about two hours of online chat we were told the problem would be investigated which would likely take 48-72 hours. The show started in 2 hours. Attached picture shows order still processing an hour after the show began. Utterly incompetent and useless.
Love those Groupon offers. I subscribe to all the cities we travel. Can't miss.
Date of experience: July 14, 2015
No more busines with them and their prices all that great either, even high at times.
Date of experience: April 21, 2015
Love all of there product lines and prices. Wonderful customer service!
Date of experience: February 12, 2015
Found a last minute Christmas gift. Was very pleased with the selection of activities.
Date of experience: December 22, 2016
Groupon has afforded me many great experiences and meals.
Date of experience: January 5, 2017
Now they sell a lot of low quality phone accessories...
Date of experience: May 2, 2016
My overall experience with groupon has been really good.
Date of experience: May 20, 2015
Never once had a problem al; ways wonderful dealing with them.
Date of experience: April 22, 2015
Had some really good deal, week ends away, photo canvas, meals and cream teas.
Date of experience: May 31, 2015
Good offers especially when it applies to restaurants.
Date of experience: May 13, 2016
The items purchase from this site have been of very low quality
Date of experience: December 23, 2015
Many places will not accept Groupon coupons. So watch out!
Date of experience: July 21, 2015
They take 50% of what ever you sell this is rip off...
Date of experience: May 17, 2016
Don't use it often, but once in awhile you get a good deal.
Date of experience: January 2, 2016
I have ordered about 22 things on Groupon over the last year. It has worked out great for me.
Date of experience: October 13, 2015
Very nice. I've found a lot of cool discounts! It is the best thing for your shopping!
Date of experience: May 25, 2016
Great options if looking for something different or at last minute.
Date of experience: May 24, 2016
Letting themselves down by not vetting companies properly
Date of experience: May 22, 2016
Makes sure to read offer carefully! Services offered maybe better than products sold.
Date of experience: May 23, 2016
WARNING: If buy from Groupon and return the item you only get Half your money back not a full refund.
Date of experience: October 16, 2015
Please the original site back. I refuse to shop Ideeli Groupon
Date of experience: June 3, 2016
Very useful and reliable, with lots of good offers.
Date of experience: January 19, 2016
Groupon is the largest "daily deal" site, selling vouchers for discounted local experiences and services such as restaurants and spas, as well as travel packages, shopping, and a number of other items. Vouchers are purchased upfront and typically must be redeemed by a certain date, after which time Groupons expire. To businesses Groupon markets itself as a way to drive new customers. Groupon is a public company (NASDAQ: GRPN) and is based in Chicago, IL.
