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Groupon has a rating of 1.6 stars from 5,271 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Groupon most frequently mention customer service, credit card, and fine print problems. Groupon ranks 250th among Daily Deals sites.
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You should always check to see what the real price of the items are before buying a Groupon. Lot of their stuff is just regular price but with some gimmick added on. Other than that, usually they have good deals. I still buy from them often.
Theatre voucher failed to appear. After about two hours of online chat we were told the problem would be investigated which would likely take 48-72 hours. The show started in 2 hours. Attached picture shows order still processing an hour after the show began. Utterly incompetent and useless.
Subscribe for the Groupon and they email you good deals!
Date of experience: October 3, 2016
Groupon is by far the best discount shopping website. Could not shop without it!
Date of experience: December 3, 2015
I bought teeth whitening kit on groupon more than month ago and I've never received it.
Date of experience: September 11, 2015
Every time I have tried using Groupon they tell me i'm too late... to bad for them
Date of experience: March 6, 2015
I've had EXTREMELY good luck with groupon.com... but I READ ALL THE FINE PRINT. Never been disappointed yet.
Date of experience: February 12, 2011
Pretty good place to find several deals for you and your friends.
Date of experience: March 30, 2016
Never received order or refund this site is full of s***.
Date of experience: December 8, 2015
Nothing but great experiences with Groupon. Definitely a fan and will continue to use the site.
Date of experience: September 1, 2011
Amazing offer which is 30% cheaper than other sites.
Date of experience: April 10, 2015
Ideeli's the best!
It never fails to disappoint me!
You guys rock! :)
Date of experience: March 21, 2012
We have bought over 20 items. Great deals. High fashion clothes.
Date of experience: March 10, 2011
Hi Dean,
Thanks so much. We love to hear from our members, and I'm so glad you're enjoying your ideeli experience. I wish you continued happy shopping with us!
Best,
Jason Faria
Customer Service Manager
Not the same quality of merchandise with Groupon; I am very disappointed that it has changed.
Date of experience: March 19, 2016
Pathetic customer service. Poor quality deals and sites.
Date of experience: November 27, 2014
Groupon is getting some bad press these days, but I still like it.
Date of experience: March 16, 2016
I always order stuff through groupon, best site ever!
Date of experience: November 17, 2015
Make sure to read fine print, not all programs available for immediate use
Date of experience: October 18, 2016
I simply love this place. Great deals every day! Real deal
Date of experience: April 1, 2011
You can find some good deals but also pay cheap for mediocre services...
Date of experience: October 19, 2016
Thanks groupon to save my lots money by giving best deals...
Date of experience: November 6, 2016
Get massages from groupon when go to vegas,, always great deals!
Date of experience: March 28, 2016
Groupon is the largest "daily deal" site, selling vouchers for discounted local experiences and services such as restaurants and spas, as well as travel packages, shopping, and a number of other items. Vouchers are purchased upfront and typically must be redeemed by a certain date, after which time Groupons expire. To businesses Groupon markets itself as a way to drive new customers. Groupon is a public company (NASDAQ: GRPN) and is based in Chicago, IL.
Hi Yesenia,
Thank you so much for your comments! I am so happy to hear that! If I can ever be of assistance, please don't hesitate to send me a message. Happy shopping!
Best,
Jason Faria
Sr. Manager Customer Service