Groupon

Wow. The negative comments are shocking to me. I've been a loyal customer since the beginning. I have never had any problems with items or service. I once did not receive an item. I told them and was immediately credited for it. All my purchases were in excellent condition and of very high quality. Maggie London, Desigual, Casual Couture, Hale Bob, Joyous & Free and Sue Wong are just some labels I like and have bought from here. I'm a savvy shopper and can see if the garment is made well. I also care about fabric and look at the photos very well for indications of craftsmanship. Ideeli sells high/medium/lower quality items, as does any company. I get so many compliments on my wardrobe and 75% of my wardrobe is from ideeli. I loathe shopping in stores so ideeli and amazon are my go-to shops.

Discount sites like Groupon are sure to fail because their model preys on desperate businesses. They may be profitable, but it simply isn't sustainable. They persuade desperate businesses to offer steep discounts, and then take half the face value of any coupons sold. The business is left with a loss, and Groupon profits by doing nothing more than taking advantage of one's desperation. These leeches can't fail soon enough for me.

I'm amazed at how frequently I find deals for the things I want to do through Groupon! If there is a show or event in town that interests us, we always check Groupon first, and have saved a good chunk of change already this year! :)

Offer services and dont provide services that they sell you. The story is way too long but I promise to never do business with this company again. I recommend staying away from these thieves altogether.

Poor customer service. By combining promotions the site risks issues with purchasing the wrong item and refuses to do anything about it even if contacted within 48 hours. ALL they care about is taking your $. There's NO interest in holding on to customers.

Used Groupon until they forced me to view X-rated products for sale without my consent. Would not let a child use the application unless you want them to see vibrators, ejaculation items, vibrating panties, etc. Is Groupon in such financial trouble they have to compromise their company valued.

Groupon is only ultimately good for a limited spectrum of buying already well known quality products at discount but not for anything else being sold because as some else said it doesn't seem like they investigate the offers, enforce consumer rights and or guarantee from fraudulent vendor activity.

Groupon stopped taking phone calls, but their online chat people are morons. They put a coupon out for ticketmaster that it won't accept, then have no idea what I am talking about. Wondering if "Ben" is a computer or just an idiot. Last time using that site!

Ordered product 17 days ago. No shipping info provided yet. Contacted cust service via email. Got a response saying someone would respond within 72 hours. Called live support... agent could not tell me anything because a "service request ticket was filed and it was less than 72 hours" Unreal. Is the US Government running this place?

By the way... ordered from Amazon two days ago... my package will be here today.

I purchased a Groupon for LegacyBox 2 hours ago. $125 groupon for $39. At checkout my groupon wasn't accepted. I could have saved 1/2 by using LegacyBox's Black Friday $8 per tape offer. Even the shipping was deeply discounted
Also, groupon does not make it easy to leave a review on their site - wonder why? And customer service took me into the same rabbit hole. Disgusted!

I've purchased a few deals from them before. Got the deal in the timeframe promised. Advertise discounts to local merchants, and received exactly what was promised! Thank you Groupon for being honest! Love it!

I purchased oil change for $24.99 from Groupon. Total cost was really $60. Big rip off. Avoid using Jiffy Lube "deal". I called and complained because the receipt showed they performed services that we had not requested. Jose told me those charges will be removed, so I'll see if they follow through.

Ordered set of 48 brush heads on January 12th the product not delivered after 8 days, sent more than 10 times emails to: *******@groupon.com
No response / no product and no my money back in one word: they are scammers!

I don't advise anyone to buy from groupon just a headache

How can this service be tolerated in U.S.? Order from 12/21/15 still processing?
Bunch of CON Artists oh wait, they're owned by Groupon, that figures.

Be warned, customer dis-service totally useless!

DO NOT waste your money. FTD delivery fees are 22.50 alone. Groupon cost $15.00 for $30.00. Worth. Limited time 2 weeks to use took more than 1 day for same day delivery florist who picked up order was miles away in next town. There were 3 florists within a mile of hospital. Would have been better with in house hospital florist shop

Was told that I would not be given a refund after the company closed down! Apparently, it was my fault this shady company didn't answer phone calls or respond to emails. Then a girlfriend of an employee finally emailed us and said they were closing until further notice (in her extremely broken English). Groupon claims this is non refundable. Good job Groupon! Good use of common sense!

You should always check to see what the real price of the items are before buying a Groupon. Lot of their stuff is just regular price but with some gimmick added on. Other than that, usually they have good deals. I still buy from them often.

Bought something on their app expecting that it would take a while with everyone standing impatiently but i was gravely mistaken.

They had a huge area where guests can sit and relax by and an organized system to follow. Took me less than 15 minutes to get my purchase!

You only have 2 hours to cancel. I was literally 5 mins past and nobody answers their phone and online chat isn't always available. Now I'm stuck with 2 mattresses ordered in error because of fine print. No refunds... stick with Amazon u can't go wrong on service or price!

This company has the most disappointing customer service I have ever experience. Please don't believe all these 4,5 stars fake reviews. Save yourself time and money and do not purchase with them. I know I never will after so many disappointments.
If if sounds too good to be true it probably is.

More times than not have I been left holding a Groupon which is worthless since the company doesn't honor them, is unavailable or simply gone out of business. Well, I have learned my lesson... I am not going to do it again no matter how good the deal. As your Mother always said "You get what you pay for"

I had thought that I was the only one having problems with Groupon, but after reading other reviews, I can see that I am not. Quirky website resulted in multiples of my order. Attempts to rectify the problem have been in vain, and now all phone contact has been cut off. I would strongly suggest that others go elsewhere for their buying. Rest assured I will stay away from here if I ever get my money back. Credit card was hit on day of purchase over three months ago.

I think they offer some pretty good deals. I've only purchased items from the "Goods" section, and no complaints except for a cracked iPhone "tempered glass" screen protector, which was refunded the next day without a problem. The shipping is also just really, really slow. Other than that, no terrible issues... yet!