Groupon

I have found this website to be very good. Not only do they offer great deals, but their customer service is excellent. If there's a problem (not often) their reps are responsive and very helpful.

Groupon sells illegal licenses, and then when they get caught you loose out on the service they sold, and they wont offer a refund. Apparently they are a scam website as of 2023.

I have yet to be able to make a purchase on this website. My first attempt was a couple months ago I tried twice to buy a getaway package and it said my billing address did not match my bank's records. On the second try about an hour later the deal was sold out so I tried for the other cabin and got the same message.

Today I have now made more than 8 attempts to buy a paintball package and am getting the same message every time and it NEVER updates my credit card info in my account. I have sent and received several emails from customer service. They stared by telling me to do exactly what their CC update page tells you to. Then to update my browser or use a different browser. Tried both and both are the most current versions. Then said I must have a cookie problem. Soo I cleared cookies, cache and history in both browsers and restarted them and my computer. Still getting the same message that my billing address doesn't match bank records. I have told them at least 3 times the problem is on their end. This has happened before and last time was a phone order. The problem is when a company uses a processing service that doesn't access new account information for verification. I just can't wait to hear what hoops they want me to jump through next.

Hello this review is fro Glass Mosaic Canada, I bought a groupon for a two hour class, when I arrived I was told that the groupon was not valid, I asked why and the owner said we stopped doing them, I said well I made a appt and had him look up my name in his book which was there, he then said I had to pay a material fee of $79.00 I said my understanding was the fee was between 12-15 dollars depending on the piece you made, He then said "what do you think I am made of money, I dont even make money on the Groupon, this is Canada I'm not doing this for nothing. All this was being said in front of a large group of people, and was very imbaressing to me. I siad i was not going to pay $79 for a $25.00 course and he said fine then go. How do people who are so rude, disresptful and down right mean stay in business... It boggles the mind I would never go there again, in a big city like Toronto to go and learn about Mosaic's

I was trying to find out about rescheduling my groupon purchase covid and all - the person online not in Australia no doubt was not at all interested in helping me out - i didn't want anything but to reschedule - what a complete loser - dont deal with groupon at all - definitely no after sale service - person i spoke with was Bigyani C who offered me no service - do yourself a favour and stay away

I really didn't think about it this way but they are really good at giving me ideas for where to take out my next date. I just login and look at what would be a fun activity for two people.

Run the other way! This is my first online complaint ever but I think you should know about this.
Groupon is a web based marketing company. They promote a special your business offers to their internet customers in exchange for 50% payment. No $$ upfront. Sounds great right? Wrong... After dealing with the pushy sales man for 2 weeks we finally agreed on a price that would be offered for the service I would provide. I had to sign a "No compete" form promising I would not place this ad or a similar one anywhere until several weeks AFTER my run date. After reading the fine print on the contract I realized it was all wrong. I had him revise the contract 3 times. Do they think we are dumb and won't read this stuff?
I was concerned about the "No compete" clause I signed. I mean I agreed not to advertise this service until after this ran on Groupon. I was assured my ad would most likely be up within 8 weeks at the most. It's now been 4 months still NO ad has been placed.
I continue seeing the same businesses being promoted on Groupon but not mine.
All I am told is that they will get to it. They said "We didn't guarantee your ad would be posted within 8 weeks we only said it most likely would be".
This is TERRIBLE! It's deceitful & bogus.

It is a cheating and lying company selling promotions and when they arrive at the house they want to make more charges, I am going to report them in bbb for misleading advertising, I waited 10 days for them to do the work for me and if I did not accept an extra $250 they would not do the work for me

GREAT AT TAKING YOUR MONEY BUT IF THERE IS A PROBLEM TO REACH THEM IS A NIGHTMARE NOT A JOKE PURE NIGHTMARE. WASTE OF TIME ONLINE CHAT BECAUSE THEY CAN'T HELP. FOR A YEAR I HAVE SENT EMAILS THEY RESPOND WITH THANK YOU WE WILL REPLY WITHIN 3 DAYS. A YEAR. IT IS MADDENING. SHAME ON ALL COMPANIES THAT ARE NOT OF THEIR WORD AND HAS NO PHONE NUMBER. I AM AT A LOSS I HAVE SENT 20 CONTACT CUSTOMER SERVICE. CANNOT SAY ENOUGH BAD ABOUT THEIR CUSTOMER SERVICE

Never received my purchase(s)
Followed all procedures perfectly~
Groupon rep kept referring me back to vendor who I had reached out to on multiple occasions & merchant was unresponsive for days, weeks-
Groupon reps continued to string me along w commitments of escalation of my issue to no avail-NO ORDER(s) EVER RECEIVED after 2 months-no resolution.
COMPLETELY & TOTALLY RIPPED OFF
NEVER AGAIN***

Though I have accounts with other sale sites as well, I usually end up ordering items I see from ideeli because they tend to have the lowest sale prices. However, they also take the longest to actually ship after an order is placed (at least a week if not a bit longer), shipping costs $9, and they ask UPS to ship your package to your local post office which then takes another 2 days to ship the package to you. My last purchase was ordered July 10, was not shipped until July 25, and I did not receive it until August 4. To be fair, when an order is placed, the website does tell you the expected ship date - and it is pretty accurate. Even though the merchandise is usually a good deal, paying $9 for shipping that takes forever is frustrating. I would only recommend ordering things from ideeli that you don't need to have immediately.

As for sizing issues - it is very hit or miss. I ordered 2 dresses, both smalls, and only one fit when they arrived. It makes me wonder if the sizing chart is really from the clothing manufacturer or a generic sizing table from ideeli.

My conclusion is this - you get what you pay for. I have always received my orders, and the merchandise has always been intact and new, but I'm not sure that is really cause for praise - that's just saying the site isn't a scam. Thus my rating of 2 stars out of 5.

I really like buying through groupon. Stopped using it recently as the deals don't seem to be quite as good as they were. Still great though and recommended.

A lot of these offers are complicated and unrealistic. Also not as great on savings as they appeared. A little research would goa long way b4 you buy.

I love Groupon as they have some really good discounted offers on days out meals and goods. When you purchase there's no clicking and pasting like on wowcher

The only thing I don't like about Groupon is that they didn't sell to Google and lost a billion dollars. Smooth Move. Other than that - love the products

NEVER USE THEM. GROUPON MADE A TOTAL MESS OF EVERYTHING FROM DAY ONE... IMPOSSIBLE TO CONTACT. I WORKED 7 DAYS 12 HOURS A DAY AS I GOT 398 CLIENTS IN 6 WEEKS,... SALON IM IN DEBT WITH THROUGH STOCK USED FOR MY DEAL.AND £6000 IS OWED TO ME FROM GROUPON WHO REFUSE TO PAY. ALL HARD WORK, TIME, STOCK FOR NOTHING, HAD TO CAP DEAL AS THEY KEPT STOCK MONEY,, SO GOT BAD REVIEWS FROM CLIENTS WHO BOUGHT VOUCHERS BUT COULDNT BOOK... THANKS GROUPON

We also got ripped off by groupon. Purchased some bedding which never turned up. We contacted trading standards who tried several times to contact groupon but were unsuccessful.

I have been hooked up to this website since day one. Now several years later I can honestly say it is a complete and utter rip off and a waste of time. If any consumer does their homework you will find that most of the deals they offer are no deals at all. You don't save money at all. By the time you jump through all the stupid conditions to using a groupon or figuring out too late there is an upgrade or some other stupid "CATCH" you just give up on using it. I have not purchased a thing in over 1.5 years but still look at their "DEALS" to laugh.

Here is an example... I just got an email about a nice hotel stay in the country, one nite for $79.00. The catch? You can only stay Sunday to Thursday. No other amenities offered. Where is the deal? This would be a deal if it were a weekend but nobody wants to go to the middle of nowhere during the week! Hotels can't give these rooms away for free! The funny thing is I have been to the town where this deal is offered. THE ENTIRE TOWN is closed Monday and Tuesday and most stores on Wednesday too. Seriously! You would be staying in a ghost town.

Consumers, do your homework before you decide to buy. Figure out what you are really getting because very few businesses can stay in business if they were offering too good to be true deals.

Wife bought tickets for our kids spring break trip to San Diego attractions (coupons was supposed to be good on any parks in San Diego area) we went to Seaworld and imagined our surprised that the ticket was not good. We were told that we should have bought the 3 days trip instead of the 2 days which were not specified in groupons ads. In short, we never used the ticket, and I had to pay cash since we drove from Washington state and we don't want to waste the trip. It's all ok, maybe the wife didn't read the "fine" print but the PROBLEM lies with the refund, it's been 2 weeks and my wife hasn't gotten any refund. We'll never used Groupon again!

Like another reviewer Matt S., I placed an order on 28th Nov for a tablet which was supposed to arrive within 12 working days (16the Dec). Up until now, my order hasn't even shipped. I have been constantly contacting groupon support and getting the same lame answers. As another reviewing also said, I got a dumb a$$ email about "strapping jetpacks on the reindees" a few days 5 days ago saying my order will "ship soon". Still waiting. NEVER will I ever order bfrom them again. Going to try to cancel this order, and it was a gift for my 7 yr old son too. How sad for this company. I am going to let everyone know how horrible they are and to never order from them.

I purchased an item on groupon three weeks ago and it hasn't even shipped. Tried contacting customer support and even called 1800 number and no response at all. Three week? Really? I could get mail quick in a third world country. Shame on you Groupon and your groupon CEO. STICK WITH AMAZON PEOPLE. IT"S NOT WORTH THE 3-5% SAVINGS.

This company are thieves, i recently bought lash serum they have taken my money, but when you go to that company and put in voucher number you are asked to add cookies and all sorts. Emailed Groupon, told to wait for reply ( 3 weeks now) tried to phone and you get cut off, they refuse to answer my emails, am fuming about it. I have repeatedly asked for a response to no avail. BUYERS BEWARE. DO NOT DEAL WITH THESE PEOPLE.

Looked beautiful on picture terrible quality
The worst i have ever bought, rough see through material even with condition in wash, never again
The price was as cheap as argos so i wont bother