Groupon

I would forward all of my lovely emails they sent me regarding a purchase. They are very deceptive. Beware. Some are great deals but this is very risky.

Jewellery order does not indicate shipping cost at all makes up for the discounted necklace price in high shipping charges whereas coupon voucher does not work either BeWare

Usually more expensive than companies offer regularly. No phone number to call them to complain about Groupons not working. Groupons expire and do not coordinate availability with places.

I had great experiences with Groupon so far. The vendors were flexible, they honored their commitments and customer service was on the ball with any requests.

Wow I bought a bunch of things on ideeli, but do not plan to do so anymore!
I bought a Jessica Howard dress for $74.94. It took AN ETERTNITY to arrive, and when the damaged, opened box finally arrived, it was 2 SIZES SMALLER than i odered! I immediately contacted live chat who was of no help, and then i tried calling and got a phony "everyone is helping other customers" lie of an answering machine. I do not want a refund - i want my dress! And i ordered it to wear to a function in 2 weeks, so I really want it soon. This is rediculous. I want to speak to a real person on the phone.

Purchase a resort deal online Groupon for room. No fine print was present when I got to the hotel to check in they told me I have to pay another large sum of money. Groupon is and scam I have no idea there has to be paid same amount resort said it was for booking on groupon. Their fee Resort fee top of that. When I checked with Groupon they told me that I needed to read your fineprint not everyone knows about their fINE print. Why CAN'T THEY
BE HONEST AND PUT IT IN PLAIN VIEW so you can see WHAT YOU ARE GETTING INTO. They did not want to return ANY OF my money. Obviously THEY ARE CROOKS IN DISGUISE. CAN'T TRUST THEIR Behavior.

I was shopping for Whale Watching tour in Victoria BC Canada on Groupon. When I searched the item, I did specifically indicate I was searching for tours in Victoria. I also set the region preference as in Victoria BC in my profile with Groupon. I did find the items, 5 whale watching tour tickets, but through out their whole website and the whole purchasing process they did not even mention once that the Canadian tour was quoted in US$. Why would somebody do that? I didn't realize the currency issue until the transaction came to my credit card as pending. Later, they even charged a service fee on that. Eventually, I paid C$100 more than what I would pay if I purchased directly from the tour company. Tried to solve the issue with Groupon, and in total talked to about 20 customer services. Every time they asked me to provide the full detail of my purchase like they couldn't find my order. They only used template answer to tell me that there was nothing they could help. It is a complete SCAM website. I would give 0 star if I have the option. Stay away from it by all means!

Would totally use this service again. Im glad I downloaded the app. Cheap deals is always fun. Would consider using it for other things also. I am totally going to recommend this to all my friends.

This is my review of groupon and Jasmine Restaurant in Manhattan located on E 49th Street, NYC:

Though the food is good BUT please be aware the Groupon discount offer is a complete hoax that they use to reel people in.
While the restaurant does not honour their offer according to the Groupon advertising, Groupon also doesn't follow up but offer excuses to avoid dealing with the problem!
I guess this is completely an HONESTY and INTEGRITY issue - on the part of both parties involved! Shameful!

Horrible customer service! The groupon misrepresented the actual deal. It was for "a dental checkup with exam, x-rays, cleaning, and fluoride treatment" at Ocoee Dental Care P. A. The company was just horrible. They refused to give me a cleaning or exam unless I paid them another 30 dollars even though the groupon said that these services were included. They told me they would brush my teeth for me after taking the X-rays without using any dental equipment. If I wanted them to use dentist equipment I needed to pay them the 30 dollars in addition to the groupon. They claimed that in the small print it is written that an "extra $30 fee may apply for a more complete exam depending on patients condition." However I had no condition that required anything other than what the groupon stated. When I called groupon they told me there was nothing they could do. I asked to speak to a supervisor and was placed on hold for 20 minutes. When I finally reached someone they told me that there was nothing they could do because of the small print, even though I explained the situation and told them that I did not want a more complete exam- I only wanted what was advertised on the groupon. They told me they would look into it and get back to me. I never heard anything from them. Groupon does not advocate for consumers in any way. Buy a groupon at your own risk. I spent $39 on a groupon without receiving the service stated.

I purchased a ticket on Groupon to take an online concealed weapons class - however, after registering for the class - and using the voucher code sent by Groupon - the site would state that I was unauthorized to use it - however it let me use it to sign in and take my money. After numerous attempts to sign in - I wrote 23 emails to the National Carry Academy - to no avail as no one has ever responded - I also tried to call on 2 different phone numbers and both are busy constantly and there is not reaching them.

I then contacted Groupon who stated that I should clear my cache and try again - I did - and nothing happened - same issue. Then I asked for a refund and they told me that the voucher was a view and pay and therefore could not refund me. This Groupon company appears to be a scam and seems like they sold me a fake ticket or a ticket to a company that does not either exist or is a scammer - buyer beware! Do not trust Groupon - they are just bad and a rip off! They ripped me off and I would be very careful with them - as for me - I will never use this groupon junk again - lesson learned!

Wish i could give groupon a minus 5 star if the system would let me do so. This is my second horrible experience. Last year i bought 2 manicure package from them and only used one when i went to check the other one it was marked as used. Wrote groupon to complain and they told me that i have to take it up with the business. The business owner did refused to comply and i lost my money. I was so stupid to buy another deal from them when i tried to use the groupon the business owner is giving me the runaround. She cannot make appointments and that go in anytime. Took time off from work to get to the business and no one was there. I called and was told that the woman has to take care of her mother and cannot come that i have to wait 4 HOURS. I CALLED GROUPON WAS TOLD THE WAITING TIME IS 50-60 MIN. NEVER GOT THROUGH TO THEM. WENT ON THEIR WEBSITE AND FILED FOR A REFUND. I GOT NO RESPONSE FROM THEM. GROUPON IS AS SHADY AS THE BUSINESS THEY REPRESENT.

Groupon is a scam! I reported them to the BBB and their responses are the same BS over and over..."Groupon stated, "we have offered a solution which isn't satisfactory to your needs so we consider the matter closed." They didn't offer me anything but the same useless words you can find on their website. My complain to the BBB is listed below:
I have several Groupon vouchers, I didn't use and I want to trade them in for Groupon Bucks. This will allow me to use the money I paid on something else. Groupon's so called customer service is a joke, l've emailed, tried to call and get a recording with no option to talk to a live person. Groupon has marked several vouchers used which I never used and some say they were refunded which never happened. I feel they are keeping my money for services I didn't use or have expired. Groupon states you can redeem expired vouchers for what you paid to buy something else. They make it virtually impossible for me to get my money credited to my account. I am sure many people just give up trying, Groupon wins and scams you out of your money.

I had been using IDEELI since 2010. Over the past 6months the service has gotten to be terrible! I've had them send me the wrong items more the once and of course since it's a flash sale site they don't have what I ordered anymore. A 100$ worth of items I ordered never arrived. I've ended up with store credit since it used to be free shipping on returns if you opted for store credit but now you can't return things if the amount you paid is less than the shipping fees, which of course it is since I paid in store credit. So you're pretty much stuck unless you contact their terrible support team. I did. And the auto response said I'd receive a response in 24 hours. It was over a week of me emailing everyday since you only have a limited number of days in which to return (14 days technically, but by the time it arrives I typically have only 2-3 days, so don't plan to go anywhere ever). Finally did get the return label but only half of the items were processed in the return so I've spent another 3 days fighting with customer service over this. If I could just get the money back or spend down the store credit to zero I would NEVER do business with this company again.

If you are Canadian DO NOT book anything from this organization they advertise in Canadian funds and then they charge in US funds after the fact. I booked a hotel in Canada from Canada and paid double the price with fees and taxes then what I would have if I had booked directly. Groupon are bandits stay away from them this is my first and last time I will every use Ripon.

I was in touch with a customer service representative there named Josh. He was the most pretentious person I've ever dealt with. I told him that I had a $10 off coupon that I wanted to use, and he talked to me as if I was a child who made up the coupon. I specifically told him that it was for upgrading my app, and his words were 'only certain customers get that promotion during certain times'. Because I would want to call in, put on hold for 10 minutes, for a coupon I made up - he told me he had no record of that promotion and acted like I just made it up. Can anyone just get a job at Groupon? It sure seems like it. Josh obviously had no idea what I was talking about, even when I tried to explain to him that this was stated on my app, and I even told my boyfriend to upgrade so he could use the $10 off as well. It worked for my boyfriend, but not for me. Josh goes on to suggest that maybe my boyfriend had an invitation/email and I got the idea off my boyfriend which is why i'm calling in. I'M THE ONE WHO TOLD HIM ABOUT IT. It's really odd to me that Groupon runs promotions which their workers are clueless about. They should train their staff to be more knowledgeable and to not talk to customers of many years in such a belittling tone. Worst customer service experience I've ever dealt with. I've heard many complaints from my friends over the years about Groupon's customer service, i'm sad to say how correct they were. I will never deal with them or reps like Josh again. The least they could have done was offer me a discount for my time.

It was a very horrible experience. And I will not recommend it. Under construction, all over paint smell. Bathrooms are not well organized. Doors are not working.

I purchased a refurbished iPhone 1/15/16 for $189. I received the phone a week later. I noticed the phone was $20 less after I took possession. I requested the difference refunded instead of having to return for a refund and repurchase at the lower price. I received canned responses. I responded back "use your brain and resolve the issue". I was offered their funny money on next purchase. I declined and reiterated my request. I then get a response referring to a 2 year old purchase. This is not rocket science! It's a simple request that can be handled in a couple of emails. They responded, again, with a canned email. After all the emails back and forth and filing a BBB complaint, I finally received the partial refund. I did receive a response from a manager. They were no better than the idiot overseas reps. I was given more funny money, but I had enough. I deleted my account. I'll do something more productive like hitting my head against a wall. The iPhone is fine. All's well that ends well.

I don't really have a problem with this website. Easy to use - and now they allow you to use the groupon as soon as you buy it, no more waiting 24 hours.

I bought a "resort stay voucher" for $400. They would not redeem my voucher - what a scam - if you look at their "resorts" definitely not worth it even if they were honest.

Seriously Groupon, what terrible customer service. Our hotel is closed due to the pandemic and you will not refund my credit card? I don't want your Groupon Bucks, I want a refund!

I find some nice groupon discounts I like to use when my family visits and we go out to eat or do some sort of group activity. Saves us some good dough.

I have ordered, reluctantly, from this company and believe it if not, I received all that I purchased in a timely manner. All items were just as advertised. I was very pleased!