Groupon

I ordered some bedroom furniture on the 23rd jan, and a sofa on the 28th jan. After ordering I had a look on the reviews of groupon and could see a lot of them was bad, so I started to worry That I wouldn't get any on time/or get it at all.
But yesterday I go a text for the company delivering my bedroom furniture that it would be coming today between 8am-6pm.
The furniture arrived before 10am which I was happy about as I'm not waiting in all day for. The furniture has came in the time limit they gave me and I am very happy, don't know what I was worrying about.
The sofa should be at mine on 6th feb.

I bought Concert tickets w/Groupon's extraordinary event policy that says if an event is canceled you automatically get a refund, or if rescheduled you can request a refund. BUT it turns out YOU CAN ONLY GET A GROUPON CREDIT. They will not refund to your original form of payment. Policy says nothing about Groupon Bucks, even customer service acknowledged it. The concerts were canceled due to COVID-19, so it's even more unacceptable, beyond the already misleading policy. Horrible customer service.

I purchased a refurbished Apple Watch from Groupon as a Christmas gift. The terms of the return policy said 60 days, but this was changed to 14 days AFTER the item was purchased. The watch is still activated by the original owner and can't be paired with any other IPhone. This is a security feature that is checked and cleared by reputable companies who sell refurbished watches that haven't been stolen. The supervisor I spoke with from Groupon demonstrated that she couln't care less about providing good customer service and refused to offer any remedy or even to provide the name/contact information of the merchant so I could work with them directly to fix the situation. The email that I sent to the CEO of Groupon also went unanswered and unacknowledged. Here's a free piece of advice that cost me $217 to learn: Stay FAR AWAY from ANYTHING that Groupon has to offer.

I had an absolutely horrific experience with Groupon. I recently purchased a deal via Groupon for a laser hair removal treatment. I made sure to read the fine print, in order to make sure I was purchasing the correct treatment area. I made an appointment and requested a day off from work (hence, losing paid time). On the day of my appointment however, the merchant called and notified me that the service area would cost more than twice as much (200 more than I paid) since Groupon made a mistake in presenting the offer. I after talking to 4 different people and staying on the phone for over and hour, no resolution was brought. I spent $174, they offered a refund, and however, I wanted to get the service. I read the deal correctly and paid for and should receive what was promised. The previous representative offered me $20 for my inconvenience and the later representative said he couldnt honor that because it was not noted in my reference account. That is two times in order that Groupon said something and didnt deliver it. The representatives were also very rude and kept putting me on hold without ever notifying me. This is extremely unprofessional. I am never giving any business to Groupon again.

I was not able to get a refund even though the order said "Processing". Even after the event was over it still said "Processing". When I tried to get a refund, they declined.

Never will I order from GROUPON again, ordered my kids a 12ft best way swimming pool 7thJuly, expected delivery 14th, dispatched 11th. Nothing! Online chat had no idea, felt like I was talking to a robot and never actually answered my questions, told to wait till 25th July, still no delivery. I had to open a pay pal dispute to get my money back

The worst site! Just reserved a hotel, only to discover that it is infested with bed bugs! Now a nightmare to get a refund as customer service is non existent. Beware of this site.

They sell some good designer brands. However, the quality of merchandise they sell is a lower quality than you would find in a store or on some of the other flash sale sites like Gilt. Generally, fabrics are cheaper and the colors shown on the website, compared to what you receive, are off. This is known as a classic bait-and-switch. For example, what is shown on the website as a lovely turquoise arrives as a hideous dark mint green and gorgeous black and white abstract racer-back top shown with stark white pants, arrives as a black and dirty beige which looks odd with white pants. They have a good return policy - free shipping for a store credit - but you wait up to 10 days for the credit to show up in your account which is not good since they have your money and you are now out of money with nothing to show for it. Lately, I find I'm returning more than I'm keeping. The fit is also a little off compared to the size chart they show. My advice is shop at your own risk; some days you may be luckier than others with what you receive compared to what you ordered.

Ideeli sent me a completely different item from what I ordered so when returning the products, I was told that I would receive a refund on my shipping. 3 things that show what HORRIBLE CUSTOMER SERVICE Ideeli has:
1. When I returned the items, they claimed that one of them was not in the package... absolute lie
2. I had to email/go on live chat More than 10 times and have STILL YET TO RECEIVE A REFUND.
3. No one EVER follows up and returns my emails.

If I do not receive my RIGHTFULLY due refund, I will be initiating a chargeback for the full amount. I SUGGEST EVERYONE INITIATE A CHARGE BACK for what Ideeli Stole from you... if you do not know how, let me know and I will show you. This is the worst site ever and considering how Ecommerce stores thrive on customer service, Ideeli is for sure doomed.

I have been using groupon now for over a year i follow the DIRECTIONS and have never had a problem with the operation aspect of this company BUT as of yesterday 18 Nov 2010 our San Antonio groupon was for American Apparel would never buy somthing from this company! I always check out the fine print on each groupon i purchase as well as check the companys website out. I was not expecting to see the type of video and pictures on this web site I feel by just saying this i am advertising for this company! Right now there is a problem with groupons website I have written in to them as I hope many others have too to complain about this web site! I understand Oprah is having them on her show today is this a coinsidence! For some they might not find this site to be offensive But i imagine there are many that do! I will no longer be a fan of Groupon if this is the road they are taking!

I received a charge on my account for a membership i didnt sign up for, took forever on google to find away to contact them. Once i contacted them they cancelled the membership bu refuse to refund my cash money offered me qroupon bucks informed them i didnt want the qroupon bucks i wanted my actual cash back on my card. Informed me they would review my claim and contact me in 8 hrs that didnt happened.
I contacted them at 9:10am 12/5/19 they called as im writing this review still telling me that i can use MY MONEY on their site. Groupon stole my money and wont give it back please be aware of their practices
I will never purchase anything from qroupon and no one else will...
Iam unemployed and need all money to take care of my family. Thought i unsubscribed from their site in 2017 when they stole $60 from me and had to refund my money now they took more please be CAREFUL

Do not trust their reviews. There are some good places but there are some really bad offers too. I used Groupon to get my oil change for my car, turns out they never did the oil change.

Sign up should be straightforward and simple, but I got loops of errors and now they have my credit card #! Said I wasn't logged in right after I logged in, had to keep logging in, then my CC wasn't valid, then the friend I referred couldn't get logged in or get the daily deal, and I still have no coupons for anything. I think maybe a few people get a good deal and they say to h with the rest or any type of honest customer service. Probably a nightmare all around. For the amount of time I have wasted on this just today alone and the degree of frustration, I should have paid full price and saved myself the AGGRAVATION!

Horrible site! I have been using city deals for a long time and I thought that Groupon would be the same, but after buying once from them I learned that I should never buy from them again.

To get a deal you have to review this site all the time and be sure to read the fine print. Many deals have limitations. Great for tours, eating out, not great for spa or other items.

Bought a voucher for a framed bed, returned the voucher next day. Called numerous times. It is already over 2 months now and still not receive the refund. Do not buy from this website, it is scam.

Whoever came up with 8% cash back should be shot. I can see $15 for $30 worth of food is great. But 8% cash back is not worth the trip to the restaurant. Give me a break!

I BOUGHT A COUPON FOR FOOD FROM GROUPON SAVE 50 PERCENT, WHEN I WENT TO REEDEEM, THE TRUCK FOR FOOD WAS NOT THERE TWICE, AND THEY WILL NOT GIVE ME A REFUND, TOOK 30 MINUTES EACH TIME TO DRIVE THERE, JUST WANT MY MONEY BACK

I purchased a golf deal on 14th dec, money taken out of account - no vouchers received, no satisfaction from e-mails. Sounds like robbery to me, disappointing xmas for those i bought the vouchers for

Ordered case of wine, did not receive, I was then told I had been refunded
Which was not the case, they told me to contact the merchant, got no response
Their staff seem particularly inept
I have written to their managing director
I would not recommend them or use again

I was told by one customer service rep that while they couldn't refund my card they could give me credit to a future service. Then I got a separate email essentially saying that my Groupon expired and thus it was my fault. Obviously I couldn't use my Groupon a week ago (one week before it expired) because I was in MANDATORY SHELTER IN PLACE. Come on really? You're now penalizing people during COVID-19? I bet you'll get a lot of legal action coming your way.

Purchased a coupon for a manicure through groupon, the money came out of my bank account but I have never received the coupon. I am in the midst of a battle with groupon to try and recoup my money. They say they never received it and I should take it up with my bank. Plus they take weeks and several reminders to get back to you when you complain. DO NOT USE GROUPON, ITS A SCAM!

I bought these earrings they were not as cute/ nice as the groupon pic. Totally gifting these away.

1/10 CTTW Diamond Stud Earrings in Sterling Silver

Classic, timeless style
0.925 sterling silver
Round-cut diamonds
20 stones
Color: I–J
Clarity: I2–I3
Post back
Packaged in a jewelry pouch