Groupon

I noticed they took money out 4.99. I told them a few time I did not want it and they still kept on taking money out. Thief's! Be careful!

I have used Groupon for years and apparently the service has gotten worse. Worst experience ever. I had booked a trip to Niagara Falls at one of the area hotels. In finding out that the hotel had bed bugs previously. I wanted to cancel my reservation. Groupon denied my request. So I decided to take my family there and check it out for myself because I did not want to waste my money. In doing so our room was gross. There were oil stain on the sheets. I told the clerk that I wanted to cancel staying there. She said we are so sorry for the trouble and said for your convenience we will put you in the suit to stay. Canceling our other room. Later on I went to go to groupon to buy another coupon. Realizing our groupon was still there. I called to make sure when I booked again that there would be no trouble. The clerk said that it takes a while to drop off that because we stayed it was redeemed. This was back in August. I believed I had got credit. She told me so you are not bothered by seeing it on your account I will mark the Groupon as being used. I told her that I believed we had received a credit. She said it is marked as a booked day and not a coupon code even though thats how it was redeemed. Very frustrated. She told me that because we were given another room we were taken care of. Lets not figure a good couple hours were wasted trying to find a clean room. Can't believe I just wanted to take a trip with my family and all this mess happened because I decided to never never use groupon again. It was my families first trip together after being in the N. I. C. U with my son for 6 months because he was born early.We needed a nice trip for the four of us. The clerks were so cold and their customer service stunk. This had nothing to do with the fact I did not get my groupon back. I am still in shock. I do not suggest looking through this site because it only causes you trouble.

Groupon is a total scam! Everyowho participates in this racket is a fraudster, by all definitions, and I am tired of it!

Let me tell you a little bit about my experience with groupon so far. I bought a deal from them for $34 on one day. Four days later my card was charged again for another $34. Their excuse was that i had purchased two deals from each of my accounts. I explained to them that i had tried to make a purchase from one account and was unable to complete the checkout process so i switched to another - and in any case, since i unsuccessfully attempted the purchase on one account and actually purchased the deal on another account on the same day, within minutes of one another, how did my card end up charged twice on different dates? Let me also note how hard it is to get in touch with these people. Send them an email and a robot responds saying they'll reply in 72 hours. Trust me, they won't unless you keep contacting them nonstop or threaten to dispute the charges. Their phone service is just as insipid and dense as the robot! When i requested a refund, they said they'd have one to me within 10 business days. Day 10 came and went and no refund was showing on my account. When i contacted them for the 1000th time i was told there was no way the charge could have even showed up on my bank statement. When i offered to send them a copy of my bank statement they relented and switched back to their original song and dance and said the refund had been released by their company and was being held up by my financial institution. Upon contacting my bank, they said there was nothing that could be seen on their end as far as a refund went and decided it was in my best interests to go ahead and dispute the charges and said groupon's actions have thus far constituted as fraud since they charged my card a second time on a different date without my authorization and requested i file a police report - which i am considering doing. Just a word to the wise... don't use them for anything. They're quite literally thieves in my book and that's all i have to say about them. I'm still considering contacting the BBB regarding them.

You can call customer service anymore. You must email only and wait! Really? Won't be using Groupon anymore!

Group of people working on groupon are absolutely amazing/ They are doing greater work here. Keep growing groupon.

Bought a painting class twice for $25 wonderful class had a great time, going to another one Saturday

What happened to your quality? You used to have beautiful and good quality clothing. Now it all cheap.

I have ordered numerous items from this site without a hitch, even returning an item.
Love this site!

They sell poor quality electronics, my buying experience was risky buy at Groupon, not worth buying from groupon

Great store is not the first time I order already. Many interesting things at great prices. I recommend

While Groupon is a good site. Custom Canvas Prints is not. Beware customers to false advertising. Do not order from this site.

I find what I want and with a minimum of clicks and time, it is purchased. Exactly what an experience should be.

Trying to sell me products I do not want and spreads my email to everyone with a product to sell on line.

I don't think I would have had a dating life in college if it weren't for Groupon =) This website is great!

It's a good website they let me use my promo code today. I had an issue with chatting but today it allowing me to buy with promo code.

When you need that quick coupon this is the perfect site. It is also unbias. So many things you can choose from.

All we need is discounts and Groupon has a great choice of them. I use them regullary. Great idea with nice website.

This was three years ago and I couldn't find a number to call to get my money back. 240.00 bucks. My bad

I like goupon but the previous experience I have had with them was not pleasant. Just like other companies, everyone has flaws

I have to wonder if these folks want my money. My first experience happened a few weeks ago. I ordered and paid for a multiple piece order. Two items were missing and I contacted CS. They said they would credit my account but I told them the same items I ordered at the same price were on their site and why couldn't they just send them to me. Nope... they had to credit my account and then I had to place another order and pay the additional shipping. I tried to reason with the CS rep but she was having none of it. She told me "That is the way it is done." Amazon.com came through for me and I got what I needed in couple of days.

Today I tried to purchase 15 items for a closet I am redoing. I could only get 12 to go in my basket. I paid and then tried to create another order for the remaining three I needed. Nope... the web site said I was at my limit though I see nowhere that a limit is placed. I again contacted CS and was told I had hit my limit. I explained the issue and asked if she could help me as I needed these last three items. Nope... she is going to escalate it to someone else and I will hear in 24 hours. Seriously?

I shop with Gilt, Haute, One Kings Lane, Ruelala, and Joss and Main. I have had more troubles with simple issues with Ideeli than I have with all these other ecommerce sites combined.

I really needed these last three totes. They are still available hours later and I am willing to pay for them. Why isn't Ideeli willing to sell them to me? Why isn't anyone in CS willing to think outside the box? Why isn't Ideeli management empowering their front line staff to fulfill simple requests? Why are these people still in business?

Update on 9/4/14... Jason is correct. Ideeli did all that he said in his email. Once I know the transaction has been completed successfully then my confidence will be partially restored and I will amend my review to reflect that. Until the products are in my hand I can't assume anything given the first issue I ran into with items. And, Jessica is the best. She was the first person I spoke to that genuinely wanted to help me. Jason, you are lucky yo have her.

Ideeli, I am pulling for you. Please don't let me down.

I don't understand why all the name brand let Ideel get away with this they are selling dresses with their name on them PATRA, SUE WONG AND OTHERS and they are fake I think is a law suit.

I love using Groupon. I've been a customer for just over a year and I haven't had a bad experience yet.