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Groupon has a rating of 1.6 stars from 5,267 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Groupon most frequently mention customer service, credit card, and fine print problems. Groupon ranks 291st among Daily Deals sites.
This company does not typically respond to reviews
For exactly 120 for a couples massage was not reflected on my account. I contacted groupon and gave them the order number in question as well as screenshots of my confirmation email. Instead of inquiring on the issue they refunded a second groupon voucher I bought for a movie ticket in the amount of 26.45 when I paid 29.45 and skipped out on paying my 3 additional dollars. When I contacted them a third time, my email was blocked. I would have been fine calling and explain this issue but there is no customer service number. Beware of the bs. Groupon is sketchy.
We were so excited my husband was given this as a birthday gift…. The extra expenses have been ridiculous… extra $100 each to fly out from Brisbane… extra costs to sit together on flight… car hire for 3 days cause a very basic motel is not near city, beach, etc…. We were not honoured any of our three Friday and Saturday night options… had to fly out on a Thursday… taking away our income (haven't even gone and down $1060)… gosh I hope our bottom of the peeking order destination is worth it!
The deals on Groupon are accurate. What you see is what you get. Shipping is fast.
Please do NOT purchase the Borgata Groupon. You are NOT able to select your arrival date and after you call the Borgata to confirm they have ample availability they decline your date upon recalling. The process makes you purchase the Groupon and is a marketing strategy that does not benefit the consumer. Now I am stuck with a night in Atlantic City and this is not a place where I would choose to visit. The supervisiors were rude, sharp, and nonaccommodating. The solution was simple all the Borgata had to do is offer me a room at a lower rate given they CHOOSE to do BUSINESS with GROUPON. I even said downgrade my room. At one point in the conflict the associate refused to put his superior on the phone and stated, " I am just trying to save you time... The answer is NO". Interesting I am not sure I ever learned that strategy in consumer marking.?!
I as well hold Groupon accountable because they are misleading the consumer and that is irresponsible to internet consumers. Lastly, you would think a Borgata would want to do anything to please the costumer but clearly that is not the case. What ever happen to the costumer is right and politely do what ever you can to resolve the issue? I think the Borgata has accountablity. I wonder why the Borgata is doing business with Groupon? I thought th Borgata is was a stellar hotel. You would think they could account for their own marketing not bring in a secondary to met their goals. The Borgata is just a big name in a washed up town!
Atlantic City is a pit to begin with and if you think about it the folks they have to employ would be residents of the town. GROSS!
No Borgata for ME!
Tip for consumers:
NOOOOOOOOOOOOOOO
BORGATA and GROUPON
IT IS A HOAX
Great coupon website, it is usually updated for quick coupon website.
Used them for the first time for a deal on some earrings. Got a great deal and a great product!
It never works-I won't be using again and their customer service is terrible.
I trust this site and it's easy to return or get credit if needed.
My experience was horrible, support is outstanding bad
Don`t use it!
Love those Groupon offers. I subscribe to all the cities we travel. Can't miss.
All items I purchased here, watches, perfumes even iphone chargers are fake
I have found other websites that got better deals then this one does.
Had some really good deal, week ends away, photo canvas, meals and cream teas.
Over the years this website has gone with less than good deals.
They send me way too much spam. I don't need to buy stuff every day!
We have bought over 20 items. Great deals. High fashion clothes.
Never once had a problem al; ways wonderful dealing with them.
No more busines with them and their prices all that great either, even high at times.
Gain trust and grow your business with customer reviews.
Groupon is the largest "daily deal" site, selling vouchers for discounted local experiences and services such as restaurants and spas, as well as travel packages, shopping, and a number of other items. Vouchers are purchased upfront and typically must be redeemed by a certain date, after which time Groupons expire. To businesses Groupon markets itself as a way to drive new customers. Groupon is a public company (NASDAQ: GRPN) and is based in Chicago, IL.
Hi Dean,
Thanks so much. We love to hear from our members, and I'm so glad you're enjoying your ideeli experience. I wish you continued happy shopping with us!
Best,
Jason Faria
Customer Service Manager