Groupon

My Wife bought Gillet Compatible Mach 3 Blades for me from this site. The Quality of blades was so bad that it did not do even a single shave properly. Groupon sells really poor quality goods on the name of discount. When I tried to contact their customer service, its pathetic too. Their Customer Service guys has only one objective, how to stall you and refrain you from returning the stuff. I al still struck with those useless blades. Stay away from this site. Its not worth you time and money.

I am looking for my orders. This is crazy! I have been a loyal customer for years, and this is the service that you give in return. Even being owned by Groupon doesn't help. They state that the account was transferred. Really? I sent an e-mail(as asked) and nothing. This should be reported to the BBB. How can you claim to be a reputable company? I need a status on my orders. You are not the only ones with attorneys.

Hey there... I am editing my review. Try Bluefly.com for great quality name branded merchandise. Variety of sizes as well.

Worst customer service I've ever received. I accidentally bought to hotel reservations for the same night, cause the first time I waited a few hours and never got a confirmation so I tried buying it a second time. Then both of them came through and they wouldn't refund me for one of them, so that's $250 down the drain. SUCH A SCAM. Not only that but they have no call support, so I had to live chat with someone, who pretty much told me "too bad."

Glad i only spent 7.99. The advert very misleading thinking i was making a saving on a 50ft hosepipe and reel. Id get more water through a straw with this cheap tat they sent. My first and last purchase. So glad i went to a reputable gardening website for my plants or god knows what id have ended up with as i was going to order some patio plants too. Thats me never using them again

Groupon Good is Terrible! I ordered something they didn't ship it till 2 and a half weeks later. Come to find out they shipped it to the wrong address and told me to call UPS to try and change it! ARE YOU KIDDING ME! Terrible customer service. Was on hold 4 times for over 20 minutes! Don't do it. Not worth the stress.

I purchased an item multiple times as a photographer. When I went to the website to order my prints, there were additional fee's on top of what I just spent in order to process my request. It wasn't anything other than what I thought I paid for. I contacted support explained they refunded one item but not the others. I reached out to them again and asked why. I was told that they never refunded an item for groupon bucks as they will not refund your CC which is fine. Basically called me a liar and refused to help. I for warn you, buy with caution as you never know what you are getting.

For some reason my purchases don't go through all the time. It's strange. I contacted customer services, and they issued a $20 credit to my account for my trouble. Nice response, Groupon.
I'd do this again for small purchases.
I have had a really bad experience with LivingSocial (scammed out of nearly $200 by a fraudulent retailer- they have been no help and rude)- which might cloud my judgment in thinking Groupon is fantastic. But I really do think they handled an error in a professional way.
Good job, Groupon, hence my rating of "okay."

The estimated delivery date was way off. I was expecting a package to come in two weeks, rather than one week. This would seem like a good thing, except I didn't keep my eye out for it, and my package was left at the post office for about a week and a half. Additionally, the website promises UPS shipping, which is not true. UPS ships it to the post office. In my case they shipped it to a post office about an hour away. (very inconvenient.) I contacted the post office, and they did not even have my package! When I contacted customer service, they just said "sorry", and told me some BS about how they tried to use the postal service to deliver the packages so that it is delivered by "the men and women who know you and deliver your mail everyday". Hello! I live in New York, no one, let alone the mail man give a crap about who I am and what mail I get. Ridiculous. Very disappointing. Unprofessional, and customer service was unhelpful.

Groupon does offer cheap deals -- definitely get your money's worth. Just be careful from falling into the impulsive buying mode when you see how much is being discounted by the merchant. However, be forewarned that if you have a problem with the merchant, Groupon will not give you a refund. They will give you credit at most, but only after giving you a difficult time over it and trying to force you to come to an agreement with the merchant.

Ideeli is just about my favorite website. I have ordered numerous times for personal items, gifts for both men and women, and household items. I have never been disappointed. It may take time for the item to arrive but other similar websites are a lot worse. I will certainly check every day to see what is available. Keep up the good work. Margaret Shreehan

Groupon product is garbage. Worse then seconds dont buy it. Once you receive it they make it impossible to return and tell you that you should have read the fine print. I received faulty electronics i am now stuck with and garbage swarofski earrings and they wont even reply to my emails. Other than services or gift certificates its a total gamble dont throw your money away..

If you have booked a hotel or a vacation with these people it does not matter if the hotels shut down, the towns shut down or even if CDC recommends you do not go there! You are out your money because Groupon has no heart and aims to keep you money if you go or not. There sticking to there NON refundable policy? Well they can stick that where the sun don't shine! Keep up your good business dealings! We will be spreading business plans with others, many others.

Does anyone even work at this place? Every time I try to call I'm informed the wait time will be 15 minutes, 30 minutes or even longer.
Placed an order for a family member for a gift for her son and it hasn't even shipped. It's been almost 3 weeks and was supposed to be guaranteed by Christmas.

I even got one of those stupid emails about strapping on jetpacks and assuring me it would be here by Christmas. It also said I'd have a tracking number by mid-week. Guess what? No tracking number, still awaiting fulfillment.

At this point unless they overnight it there is NO way it will be here by Christmas.

12/2/15

I still did not receive any response! I have sent 10 emails to customer support for an item which has yet to be delivered I've tried on line "Live Chat", no response. I think my item got lost somewhere and I just need an update.
They are the absolute worst about answering customer service complaints. Dalia...

The Groupon for San Antonio Express-News is a farce! July 2016 purchased 52-week WED & SUN delivery. In early 2017, they started billing me. After lengthy effort (Groupon was of no help whatsoever), Express-News agreed that I had subscribed for a full year. In April (2016) Express-News started billing me again. In conversation they said they were billing me because they had a price increase. I threatened to report them the Texas AG for 'bait and switch' activity. They relented and agreed that my subscription should run through JUL 2016. This is a Groupon you should pull from your offering. Most of the on-line reviews are terrible. I would never subscribe to the Express-News.

I was huge fan of ideeli.com... so muxh so that i constantly recommended to customers shopping at the boutique I worked at because they loved my clothing and accessories which always came from ideeli. There is no longer any selection. Sorry to see great business disappear into the abyss... seems to be the American way these days!

Terrible Customer Service. Chat line with Maria Camila R and she basically lied to me concerning the refund policy. If Voucher expires, normally 1 year the value is only what you pay for it. If merchant refuses to honor (out of business, etc) they will refund initial amount.
She said no if voucher expires you cannot receive a refund but I am looking at my Voucher as she is chatting and it was not what she was typing. These guys give legitimate online sellers a bad reputation. Stay away... stay far away.

BEWARE! I've purchased a number of items from Ideeli, some were fine and others looked cheap. I'm livid because: a couple of weeks ago, after I'd placed an order, Ideeli charged my debit card TWICE. I then spoke to them via their online chat, and they told me they never charged me twice! I was livid. I called Bank of America and had them take off the second charge. However, that second charge had put my acct. Into overdrawn status! Also, one isn't allowed to call Ideeli customer service. I was told a number of times by online chat, that customer service would call me. Two out of three times they never called! There is much more to this story, but I'm exhausted even thinking about it, let alone having to write about it. I'd already had to contact their chat numerous times about some other problems with the order mentioned above, and I'd had enough with their companies horrible policies.

Bought the makeup system thru groupon for 100.00 roughly. Come to find out from Luminess air after receiving a lousy color match that if you buy it Thru groupon its not warrentied thru the company. They act like they never knew you nor will they help you with any issues. Basically if any thing goes wrong your out 100 bucks. Groupon sale is as is, as well no support numbers email address's nothing. Your screwed. So roll over

Don't order Groupon from Printer Pix, it's been over 3 weeks, and my order is still "being prepared for processing". I smell something fishy. This was my first time using groupon, it will probably be my last. If they don't work with reputable companies, then it's just a scam.

This site seems to be a scam. They offer a deal but then when you try to buy it, the page expires or the system otherwise malfunctions. So, they make the offer but once they reach a certain number they pull the offer. Or maybe no one gets the offer, I don't know since I've never been succesful. It's false advertising. If you contact customer service you get an email saying "I'd be happy to help you." Then you never hear from them again.

I have been an avid supporter o Groupon until I had to make a return. They make their returns impossible and horribly word their two conflicting policies. The emails they send you for deals in your area are a huge ripoff and impossible to get money back on. I requested a return and did not receive a response until 4 days later. I was then too close to the event to even try to resell the tickets. Their employees are condescending, don't fully address your requests, and unwilling to admit when they made an error. I am never using this site again and would strongly recommend you avoid, or only but items you are COMPLETELY sure of.

A legit site that provides what is advertized and will work with you if the vendor doesn't hold up their end of the purchase. Gotten some good deals but you really need to track on your purchases cause once the deal expires, vendors will not honor the Groupon except for the purchase price.