Groupon

Used the service three times - got lucky, everything went as ordered. The problem of such services is that sometimes you can "miss" and the service fails. Than the question is whether you can refund the money for the inexistent discount.

THIS SITE CREATE SCAM.@ first they ship ur order really fast. AFTER... they use your payment(money) for couple weeks "laundry your money". However: they will return ur payment, but your order "lost forever". Wanna play? Place order!

They need to change the way they do business.
Many customers don't know is they take 50% of sales form business.
For example if regular price for massage is $ 50 an hour, they will require salon offer 50% off coupon, that means salon will sell $25 an hour massage.
Group on will take 50 % of whatever sales. So that mean the salon get $12.5 for an hour massage! If you are stylist, would you do $12.5 an hour massage for customers?
So, no away salon can offer very good massage for one hour. At the end they have to give you nasty, quick... whatever value $12.5... in the real life You get what you pay for, but in this case yoy pay $30 massage and you only get $12.5.

Good luck

In the groupon small print it says they will not mail to an Alaska PoBox, but after trying to redeem the wines.com voucher it turns out they will not deliver to Alaska period. Groupon did not have any interest in fixing the small print which to me spells fraud.

HORRIBLE customer service. Takes them forever to respond to your customer service questions. Also takes them too long to ship out the item & when the day comes when they should ship it... you get notified that the item is out of stock! WTF?!?! I cancelled my order before it got shipped out. I will never deal with them again.

I ordered a dress, and it was shipped very quickly (ahead of schedule). The only problem was that the color was way off than what was pictured on the website. Normally if the color was a little off, it wouldn't bother me, but this was a much darker green instead of a softer, jade green, and green can go horribly wrong!

It was marked as not returnable, as is most of their merchandise. However, I immediately contacted them within a couple hours of it being delivered to me, and the Live Chat member was nice enough to accommodate me and e-mailed me a prepaid return label and I will get a store credit. Sure, it would have been much better to be able to get a refund, but I'll take the credit.

This was my first order, and although it didn't work out, I am willing to give them another shot. My experience with their service wasn't bad. There are many great deals to be found on their site. It's a shame this dress didn't work out, b/c it really is a great dress, but the color is just off.

I booked 3 different hotels through Groupon.com for my trip. I am from Canada and booked the hotels to stay in, in Canada. There is nothing that states the price is in U.S. Dollars. When I got my visa bill I was charged in U.S. Funds. Presently the exchange rate is 1.30 for every U.S. Dollar. When I called Groupon to ask why I was charged U.S. Dollars they said if I read the fine print I would have seen the statement about U.S. Dollars. I have been on Amazon, Hammachler Schlemmer, and Costco sites that all have Canadian and U.S. Sites. If I inadvertently was in their U.S. Site there was Warning that the site was U.S. Dollars. My complaint to Group On was solved with "read the fine print". Will never use the Canadian or U.S. Site.

I used to use groupon for lots of local services in my town. I haven't used it for 4-5 years and purchased 2 slots for a sensoryi-deprivation tank. After the purchase, I tried to find the phone number and address of the place and there was no reference on who to contact. No website, no names, no answering service or machine to take messages (mailbox is full), no emails... It was then I realized that I may have been scammed! There was a reference to a building location, so I jumped in the car and drove there. Turns out, Groupon will not update the contact information for the service (phone number, names, addresses, website, general information). The guys on location said it is Groupon then who gets to pocket the lost funds. I am horrified! Not the exchange that I remember long ago and I will not be using them again... ever. The Groupon concept was unique but they have no sustained crediblity after this incidence.

I have same problem with groupon; paid the money, did not receive my coupon for ' days already. And since I am leaving this city now i willl not be able to use the coupon, so waste of money. DONT BUY ON GROUPON if you need the coupon soon. You will lose your money. Maybe this is how they make eactual profit. I just lost 80 dollars to them

I purchased a routine Groupon to detail my car and canceled it before it expired due to COVID-19. I requested that the credit be returned to my credit card given the circumstances of the world and they flat out refused. This company has no compassion. They say on the website that they are trying to be flexible with people given the circumstances, but that is not the case at all. They suck. Groupon, you suck. I will use my dumb "Groupon Bucks" and then never purchase from you again. Your support agents need more training and you all need to go out of business.

I do not recommend shopping from Ideeli.com. There are absolutely too many other sites with a similar concept who do an amazing job. I purchased twice from ideeli. I canceled both orders due to late shipping. My first order still had not shipped after 2 months after purchasing. My 2nd order still had not shipped even a month after. I order from hautelook and gilt and my items are shipped within a week of me placing the order It's truly not worth the hassle to dealing with ideeli.

I recently paid for a voucher from Groupon which I used to fulfill a pesonalized order from a merchant who ignored the personalized instructions possibly conflating them with another order.

The merchant was unresponsive to requests to correctly fulfill the order- what I received was worthless to me. Since the merchant was not interested in having the order returned I prevailed upon Groupon to intervene.

Groupon refused. I would assume that when Groupon contracts with a merchant there is some agreement between the two to engage in sound business practices as, due the partnership of the two companies, the actions of one reflect upon the other.

The customer is not always right but when s/he is Groupon ought to be an advocate for the customer.

There are a lot of complaints but I think groupon is good site for consumers. I live in NYC and I've seen great businesses advertise on Groupon. I'm not sure why people are whining about the fact that groupon takes whatever percent or that if a lot of people buy the deals they have to wait to use it. Media costs are btwn Groupon and the advertiser IMHO, so I'm going to trust the advertiser to know what they can and cannot afford to promote. And groupon shows you how many people buy the deal so if you are daunted by 1K people using a business then just don't buy it. I've found a lot of great places on Groupon and I've never had any problems with the site or with the businesses. However you should check up on the business before you buy their deal. Just cuz groupon puts something out there doesn't mean you can't be an educated consumer and research it first.

I will never deal with Groupon again, I had an account purchased a product through them and got charged and sent an order number out of a sudden my account was cancelled and I have tr to contact them no one really helped all they said they don't have my account! Though I have providead them with the order number and and shared the transaction activity! Worse app, worse website!

I ordered from Groupon. They took my order and my money but never shipped it. I emailed them a couple days after it was supposed to have been delivered and was told it was being filled to be shipped. After a couple more days, and no updates, I called them -- and again was told it was in the process of being filled. The day after I called them I received an email that my order was canceled. I was informed I would be receiving a refund within 7 to 10 business days. Still waiting. Groupon appears to be a scam.

Bought Microsoft OS for Mac. Groupon sent me the code for the Windows and it is not working on my Mac computer Mac OS. Groupon (Geerthana Thiyagarajan) said " I looked into this deal's terms, and the Fine Print indicates that it's Final Sale. I'm afraid a refund isn't possible despite the circumstances." It is fraud business practice.

OMG, I wish that I did some research on groupon.com before buying stuff from them! They offere a 'great deal' on electric toobrush, and ordered 2 of them, trusting that that was really a good deal. I got the package from some unknown 'bling' brand that claimed a value of $200+ and they were selling it for $69.
Lesson learned. NEVER use Groupon.com EVER again.

Just ordered a 2200 prada bag off site -- the pic did not have a removable strap which is unusual for type of bag (medium double pocket saffiano cuir). I asked about this and they assured me it was fine, just that it was a later style and shipped bag. Sure enough, they gave me the wrong bag! It was the large size, rather than medium they had advertised (large does not have a detachable strap). Now I have a bag that's much too large. I'm trying to get in touch w them but can't reach them. I really regret buying from them!

I purchased an oil change from groupon, when I tried to redeem the groupon I was told that my car only uses synthetic oil and the groupon was "useless" for that so I would need to pay full price. I tried to get my money back and Groupon said since the fine print say I may have to pay extra for upgrade then I cannot get a refund. That is fraud and I would suggest you stay away from all Groupon offer

Purchased a balloon ride. If you buy the groupon you have to be at the location at 5:45 am. No view from the balloon as it's still dark out. No refund from groupon as they want their money. What a ripoff.

This is the worst experience I've had in my life, she works out of her home it was very dirty, and had a foul oder, she had multiple loud disrespectful kids stomping and running through out the house. I had reservation about continuing after my first impression but being as I paid already and drove to her and she was already and half hour late for outr session I stayed. She has a very nasty nice way of speaking to people and claims positive energy but gives off very negative, as she rubs me she goes to get something out if a massage bag and condoms fall in my view at this point I got up to leave I was very displeased with this service and would not recommend Mellisa Bagleys lavender lotus mobile wellness spa to anyone.

At first i got my order but then they sent my order it was delivered but i didnt get it i don't know who got it second i ordered shoes they were worn i swear it looked like someone went out in the shoes lol third its been 15 days since i returned the order of the shoes and no money back into my account... as i do not want any ideli credits as i don't plan on shopping their ever again... 2 i returned a second order of two dresses that was my size but they were to big and they credit my account i don't want an ideeli credit like i said as i do not plan on shopping their again. So i will be calling my bank and putting in a claim with the better business B... thank you very much ideeli for a disgusting experience.

Wow, I am appalled at the customer service from "Yeimi B" in the Groupon customer service department. First off, I am a huge Groupon user, and have been for years. Up till now.
I tried to get some assistance on a couple of Groupons. The rep "Yeimi" rushed me, didn't answer any of my questions and did not do one thing to help me with my questions.
They were also rude, wouldn't answer my questions and lied to me about how to reach a representative.