Groupon

Groupon is a 3rd party vendor and if you want to dispute anything you purchased with your bank you can't! Since Groupon gave you what you purchased... the ticket the bank will deny your claim. So if Groupon won't give you your money back and the company won't give you your money you are stuck with the bill! Skip Groupon and go directly to the company and ask for them to honor the Groupon rate. Trust me they will and that allows you to put a dispute in with your bank if you are not satisfied.

I had a trip to Great Wolf Lodge in April that was cancelled due to the coronavirus and no fault of our own. I have talked to customer service on more than one occasion which all ended up with them ending the call because they didnt want to refund me my money. I have emailed 2 of the 3 co-owners with no response. I posted on their FaceBook page and they completely blocked me. After all that i have submitted a complaint with the BBB which has sent a messaged to Groupon. Waiting on the results of that. My next step is to take them to small claims court. I will run this up as high as they want to take it. They are a low life criminal thieving business that i hope gets shutdown. I will continue to leave reviews everyday until Jesus comes or i get my money back from this thieving company. I do not want their stupid groupon bucks as i will NEVER use groupon again. I will get my money back or run the name groupon so far into the ground that noone will even remember what it was.

I purchase a hotel stay on completion my card on file was declined. When I tried to re-enter my other credit card the deal was expired. I subsequently purahased another stay through groupon to find out that I Groupon received payment for the first stay and wouldn't return the money for my previous stay. Also I've been trying to get customer service for two days to be told that it's expired! I will never use Groupon Again! I will tell EVERYONE of their shady business practice!

I bought a night suit which was labelled as Josie by Natori. When it arrived, it was labeled just 'Josie'; there was nothing about Natori about it. The fabric is cheap as is the design. From what I remember everything was returnable. Suddenly these pajamas are labeled not-returnable. If I had know that I would never have bought them. They were not cheap either, cost me 50 bucks.

I bought something on Dec. 6th thinking it would be a great xmas gift. Well it is now Dec. 29ths and I still don't have it and I still have no response from my many emails that I have sent about it. No response whatsoever.

Love Ideeli, they always have the best deals! All my purchases have been received before the promise date. And next week I am off to Jamaica with one of their vacation deals. LOVE LOVE LOVE Ideeli! Keep up the good work, especially you Jason for writing back to all the complaints!

Had bought some vouchers. As the products were sold out straight away I phoned and emailed groupon. By phone you just get an answereing machine with the advice to phone later. E-mails are not answered. Money is not returned. Gooods are not delivered. STAY AWAY FROM GROUPON

I love groupon! They always have awesome deals, my wife and I are using them all the time. I love restaurant deals and my wife is always using groupons in beauty salons. That's also great that they have it in different countries.

I purchased a groupon for Ultherapy from a local Med Spa. I have had ultherapy before. When I went to the Med Spa, the provider redeemed by groupon, but did not provide me with Ultherapy. Instead he offered another treatment. I paid $1069 for the groupon. Groupon refused to do anything about it, even though when I contacted the provider, the provider agreed to refund the charge. The charge was never refunded.

I bought a Groupon for a manatee tour. The merchant redeemed the Groupon before we arrive. We canceled the tour. And they will not give our money back. Terrible customer service. They offered me a $10 credit for the inconvenience. I spent $189
Terrible service!

The whole thing is very tricky, nothing mentioned about final sale in the details When I put the order. Then when I need to cancel it, the customer service said it is final sale.
Is it really cheaper? No, For the zipline in Whistler, it is US$139 in Groupon, but in the Whistler reservation, it is CAD139. So, be careful.
Terrible experience, will never use it again.

Ideeli is now Ideel. Ideel is a company that operated by theives. I would never do business with them. Their customer service is the worst you can deal with. I have order an expensive new men's Burberry watch only to get a used women's watch. I have tried to resolve the issues with them but nothing worked with them.

I do not know who is the owners of this ripoff company but for sure they must be theives and they know who to hire for a customer services jerk people.

Stay away from this company.

I went to the dentist and he made me only partial cleaning because said that with the coupon I bought is only for first visit, but in the description was wrote comple cleaning of mouth!
This is funny but also a partial scam in my opinio

I did not get a refund nor a credit towards the voucher bought. Accidentally, I bought two coupons for a gym subscription of two months, however I did not realized until the coupon expired. I can not use the other coupon since I already used one and I moved to another place so I can not use the coupon nor give it to someone else. I am very disspointed with this purchase and I paid $158.

I bought a 2 night B & B for $99/ retail $218 (Lookout Mtn./Chattanooga, Tn) in Feb. That I looked up check in dates for within hours... Not until August did they have availability for us & still have NOT received the confirmation! Not happy! :(

I had just bought a Groupon for a limo ride to JFK for $55. After buying I noticed a phrase in their fine print that state "taxes, fuel charges and service fee not included. I called and found that the $55 offer really cost $98 ( a %69 increase). This is no better than the airlines, offering one price online than jacking it up with fees. SHAME ON YOU GROUPON for not being transparent with your offers.

I ordered leggings from GroupOn and realized that the wrong address was on file for delivery. I messaged them several times and received no response. No one answers the phone, the emails, and I couldn't even cancel the order. Now my order is in the process of being shipped and it's heading to the wrong address. TERRIBLE CUSTOMER SERVICE! I'm so annoyed right now. If I could give 0 stars I would.

On 10th June I bought two tickets for Gardeners World, Birmingham for 16th June. There was no mention of any restrictions when I bought the ticket. The day before the event I got a message saying they have some important information about the tickets and that they are only valid from 12PM. The fact they sent this email is an admittance to not having told me this at the point of sale. I have tried to cancel my purchase and get a refund and have been told I will not be able to. I have wasted £23.50. I will never use Groupon again.

When you unsubscibe it tells you that it may take up to 72 hours to stop receiving emails. When the 72 hours is up and you are still receiving emails they tell you that you have to log in if you wish to contact them. This is where the problem lies. I cannot log in as I do not have an account with them. So their theory is that you should open an account thus making it legal for them to continuing harassing you.

Doesn't get any worse than this! STAY AWAY FROM GROUPON! They're bunch of thieves. Their hold time is 30-60 min after than they'll drop a call on you. You can never reach a supervisor. If you get lucky and reach one, supervisors are not attentive. Their return policy is awfull! You can only cancel groupon within 3 days. I bought my grupon to a small hair salon. They happened to be crooks. Grupon refused giving me a refund b/c it was outside of 3 days return policy. They don't really check businesses so that they can make more $. If that business is crook you're screwed and can't get your money back. I WOULD NEVER BUY A GRUPON AGAIN!

Groupon is useless when it comes to getaways. The dates are very LIMITED to the prices they advertise! They are usually vague when it comes to room details and specifics. If a resort or plantation has multiple properties you will not know which property you may be staying at. Groupon says to call the hotel for specifics, and the hotel says to call Groupon.

Ordered 3 items on Groupon and the website shows my order did not go through. Refreshed and still didn't go through. Had to order again. But I was charged twice the next day. It says I can not cancel it when I try to cancel even though it's within one day cancellation policy according to their customer suppprt site. Had request a call to talk to a representative wait half hour and said I had to return the items one by one to get refund. Talked to one of their managers. She has worse attitude than the reprentative and did not even try to help. Feels like a scam! Very disappointed at Groupon.

They really know how to sell things, or better say how to ged rid of items. I made the purchase online using the app by accident in the evening and I realized it in the morning so I tried to cancel it on my computer but I couldn't, so I called costumer service. They said that they can't do anything about it and since the "toilet spa attachment" was on final sale I can't return it either!